Guest User
May 19, 2023
Positive aspects: the room was really nice and welcoming. Negatives: I tried to take a nice hot shower (I had been in the rain all day) but I managed to get it barely warm despite the thermostat at 38, I don't know why. The hairdryer worked for 20 seconds and then had to cool down, it took 15 minutes to dry my hair. But the best was at the restaurant: we were a group with a fixed menu, the waitress brought the first course and I asked for two glasses of wine, the answer was: "You have to pay for them at the reception first". Never happened in my life! I should have gone to the room, got the money, paid, and eaten the first cold one. I gave up wine. They bring the second course: aubergines and anchovies, I don't like both. I asked if there was an alternative and, in my opinion, the answer could have been "Unfortunately no, we're sorry" (well, if I don't like something it's my fault) or as often happens "Shall I bring you a slice of ham? " (Very well). Instead the answer was (exact words) "No, eat this which is good". Of course my plate was thrown away entirely. I gave up protesting out of respect for the organizers, the bus driver who was sitting in front of me did it in my place, given my anger, but he didn't get any explanations from the manager at the reception. Perhaps, given the other excellent reviews, this treatment is reserved for groups?
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