Hotels Near Campground | New Brighton State Beach in Capitola

We stayed at the Seacliff Inn when it was a Best Western. I made my reservations last spring before it was a Hilton but was curious to see what changes were made as a result. As I did not make my reservations through Hilton and it was made quite clear to me my Hilton Honors standing had no meaning here, not even the usual welcome bottle of water and it took several tries for my no-cost internet connection; it kept prompting me to pay for internet or join Hilton Honors. Had I made reservations through the Hilton Honors website, things may have been different. The exterior is being painted from a deep brown with blue trim to a grayish color with blue trim. The restaurant has changed its name and the interior decor is now very sp**** and severe. The outdoor dining is still very nice. The gardens are well kept and the outdoor dining area is next to a lovely pond and waterfall. I ate at the restaurant once for dinner and once for lunch, service and food were very good. I honestly do not remember the front desk area before but it is very nicely appointed with some seating, the desk staff have all been helpful and pleasant during my stay. They removed the laundry facilities but do not offer clothes cleaning services. The amenities are mixed, no shower cap or body wash and only one bar of soap for both the tub and sink, but good Starbucks coffee for the in-room coffee maker, a little refrigerator, and a large TV. Internet has gone out several times during my stay, which unfortunately wipes out the Television as well. It may just be my provider, but cell coverage is little to none so when the internet goes out I cannot even use my phone as a hotspot. There were no elevators when it was a Best Western and there still are no elevators to the second floor rooms, not sure if that is in the plans for updating the property but there are 6 separate buildings so that may not be in the immediate plans. The corridors and doors can be loud, on a busy weekend night that can be disruptive as people are more likely to boisterously wander the halls at all hours. Again, not sure if some mitigation for noise is in the works for future plans. As if making a war on comfort, they removed the comfortable chairs from the rooms and put in a stool and an extremely uncomfortable chair at the desk. The furnishings were replaced and look very utilitarian but are quite functional. I don’t think they replaced the beds, there are two in the room and both very firm. The bedding is nice and up to the usual Hilton standards. I was surprised to find out that they are charging for parking, although it is completely unsecured. I was told I could get cleaning every 4 days, but only if I called to schedule it. I have been catching cleaners in the hallway to exchange towels and refill supplies and the front desk has been helpful too. The heating/cooling system is still the old motel style wall unit. It had signage that the unit was controlled by the wall thermostat. It wasn’t, I needed

My first Fairfield experience for just one night using my Platinum status with Marriott. The check-in was very pleasant and the staff on duty were indeed very nice and hospitable. Room was nice and spacious which made the family feel happy. Appreciated a bath tub in our 2 Queen Room. Parking was in a gated covered garage which felt very safe and secure. Loved the experience at the pool. Was a good size and very clean. Hot tub was a plus point. Gym was small but function for just a short stay. Breakfast the next morning was great. Exceed my expectations and they even had waffles!! Overall, a very good experience and would come back again in future.

Very expensive for what it is. The location by the beach must be the justification of the price but no seaview. The rooms and bathrooms are basic, no complimentary bottled water like other hotels and the beds are very soft. The staff weren't welcoming eg they didn't even mention breakfast was included and we had to ask where it was located in the morning. You could easily not realise it is included. The breakfast was ok; sausages, scrambled eggs, waffles you make yourself (best bit), porridge, ceraels, sliced bread to toast. Free parking. No lift if on upper storey of the two levels. Pool ok but no towels available when we used it. The location has one bar/restaurant in walking distance and a little convenience store. Overall the stay was ok but don't feel the hotel is priced appropriately.

This resort/conference grounds is in a great location, and has extensive walking paths through the woods (make sure you know what poison oak looks like!). My husband and I like our longs walks so that part was nice, although the trails are not well marked. However, the room was very small---no place to sit except the bed--and smelled like very old funky carpet. For the price we were very disappointed in the room. Mini fridge was provided, but no microwave--very inconvenient not to be able to even heat up a cup of coffee. They offered to rent me a microwave for $15/day!! Seems very unreasonable, especially because the restaurant on-site was only open for dinner. Luckily town was only a 10 minute drive away. We also had a terrible experience in their supposedly ”nice” restaurant. Terrible service, food was bland, and when they brought our bill she handed us TWO tickets--she had rung up someone else's dinners on my credit card in addition to ours! Wouldn't you notice when you handed someone two credit card bills at one table? The staff did not seem very concerned about this at all (maybe they make mistakes like that frequently??). Very shabby treatment. I lived in Santa Cruz for 10 years some time ago, and I know the property has been there a very long time---they think the have a reputation as 'top-shelf' resort in the area, but I would definitely disagree.

My husband and I very much enjoyed our two night stay; our 4th floor room was spacious, very clean and comfortable. We appreciated the large walk-in shower and the fact that we could open the window. Staff were friendly and helpful. The breakfast room and lobby are bright and spacious. The hotel is close to a number of our favorite Santa Cruz destinations. Would stay again in a heartbeat.

Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

Standard American breakfast, free parking, gas station next to it, convenient for eating and shopping. It was nice to stop with the kids.