Hotels in Clifton, Cape Town

Having travelled extensively and stayed in numerous hotels worldwide, I can confidently state that my recent experience was the worst ever. Despite seeing several negative reviews about their service, I thought they were just occasional lapses. However, I soon discovered that the hotel had a persistent service problem. I had a problem with my reservation and spent two days trying to resolve it, but no one cared. To make matters worse, I was charged ten times the amount I had originally paid for the same room (i.e., $300 instead of $30) without any reasonable explanation. When I questioned this, the staff merely shrugged it off, citing fluctuating prices as the reason. The lady in charge of reservations was extremely rude and disrespectful throughout the ordeal. In addition to the issues with my reservation and the exorbitant charges, the air conditioner was not working properly and made a lot of noise. Furthermore, the fridge in my room made a huge noise, which disturbed my sleep at 2 am (I recorded a video as proof). Moreover, the noise levels in the dormitory were unacceptable all the night! making it impossible to get a good night's sleep. In short, I urge anyone considering staying at this hotel to think twice and look for other options.

Taj is always a Gold standard in every aspect of hospitality. Starting from the front desk to the house keeping staff, everyone makes you feel at home. At Cape Town, it is really the finest. Extremely polite well behaved staff and welcoming at all times. The breakfast is amazing and a real well spread. Rooms are so comfortable and spacious that it is actually a home away from home. Some of the Staff there are amazingly helpful. Will definitely be there again.

Hotel was at a good location perfect for planning tours and close to the waterfront and many places around the staff were friendly and accomodating breakfast was amazing loved the variety of food room was okay I would definitely recommend this hotel to travellers. The view is amazing from the bedroom overlooking the mountains from all directions

Upgraded to a Loft suite. Excellent (once the air conditioner unit was explained). Staff great. Housekeeping a bit too eager. On site restaurant Liberty's seems slow and disorganized, even for South Africa and especially for a Hilton's. Free shuttle to V&A Waterfront every two hours. Walking distance to the Old Biscuit Mill (a Saturday morning must-do). Regular and reliable taxi service around Cape Town at reasonable rates, for drop off and pickup. Airport shuttle. Neighborhood was very safe Don't pre-book tours before you get here; Yasir and his team will take good care of you.

The hotel is located in the very bustling WATERFRONT pier, and there are many restaurants in the country. Seafood, western food, etc. are very busy, and it is very lively during the day and night! The second floor of the hotel can directly lead to WATERFRONT SHOP MALL, shopping mall, whether it is supermarket, clothing , life, even barber shop, nail shop everything! The front of the hotel is the Atlantic Ocean, the scenery is very beautiful! We booked a sea view room, open the floor-to-ceiling window curtains at 6 o'clock every day, you can see the sunrise rising from the Atlantic coastline, it is so beautiful!

On a recent guided tour to South Africa, this was the hotel we were based in for our 4 days in Cape Town. It is handily located 5mins taxi ride (20min plus walk) from the Waterfront in Cape Town. It is in a quiet part of the city. The hotel is modern, the staff very friendly and rooms well sized and equipped (although having a curtain to pull right across the width of the room to seperate the room when someone was in the shower is a novelty). Depending on which side of the hotel you are on you get a great view of Table Mountain/Signal Hill. Breakfast was included and the hoetl breakfast selection was excellent, a good start to the day. All in all a very pleasant stay, a great base for exploring Cape Town and a good start to the trip

Spent a week in this hotel, staff is super friendly and helpful, room big and well equipped, breakfast is great, lot's of choice, swimming pool quite small but very nice, location is good, there is free parking outside or in the garage of the hotel.

Simply spike! The coronation finish of our South Africa tour. Beautiful large rooms, with 2 large comfortable beds, even a window can be opened a little (a very large plus), so you do not necessarily have to turn on the air conditioning. Big bathroom, extra toilet, extra shower, bath coat and bathrooms are also available. Coffee machine and water cooker are available. There is nothing missing at breakfast, very great. The staff is very friendly and attentive, especially at breakfast. In the entire hotel lobby bar and breakfast area, temperature is not too much cooled. A pleasant smell of “White Tea” flows across the house. A small pool and a larger hall bath are available, both not used for time shortage. You can go to the Waterfront about 20 minutes. A wonderful stay, unfortunately only for 2 nights.

The location was a little bit far from the ocean and restaurants and other entertainment but otherwise it was OK the service for room cleaning was good but at the entrance I did not really receive any help with my bags maybe because they were too small bags but some assistant would’ve still been nice the food was OK not a lot of variety but OK the room was also fine the bathroom was OK it’s a nice place for a short trip if the business you want to do it within the area it is too far from everything else and will cost a lot in transportation to get to the beach and to places with entertainment

GOOD - hotel service was very friendly and professional; breakfast was excellent; rooms were larger than normal; BAD: the area around the hotel can be a bit sketchy - especially at night; very few options for food after dark; not in a tourist area and not much to see in teh vinicity hotel itself was safe and quiet, but the central bussines district might not be the best option for many tourists. Not really close enough to be convenient to the waterfront - you could walk during the day but uber was only about $3, so that was a plus.