Pullman Cape Town City Centre

Pullman Cape Town City Centre Reviews

Pullman Cape Town City Centre

22 Riebeek St, Cape Town, Western Cape, 8001, South AfricaView Hotel Details
Pullman Cape Town City Centre
Pullman Cape Town City CentrePullman Cape Town City CentrePullman Cape Town City Centre
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Pullman Cape Town City Centre Guest Reviews

4.4/5
Very Good
73 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(73)
Positive reviews(28)
Reviews with photos/video(4)
Friendly owner(6)
Negative reviews(4)
Guest User
Classic King Room
Stayed in Nov 2024
Couples
32 review
4.7/5
Amazing
Posted on Dec 23, 2024
Great location in the city center, and great facilities. Parking was free which is great!
Response from Property: Dear guest,It warms our hearts to receive this amazing feedback! We will certainly share this with our super star team and hope to welcome you back to the Pullman very soon!
Guest User
Classic King Room
Stayed in Mar 2024
Business travelers
2 review
1.0/5
Posted on May 8, 2024
I don’t feel safe in this hotel. Someone went through my luggage and stole money. Hotel didn’t do anything. I didn’t feel safe. very bad experience
Irene
Classic King Room
Stayed in Jul 2024
Family
3 review
4.0/5
Very Good
Posted on Sep 18, 2024
I enjoyed the service despite a few issues. I can still recommend it to friends and family.
Response from Property: Dear Irene,thank you very much for your feedback. We are delighted that you had an enjoyable stay and we hope to welcome you back soon.
Leo Wadzingenyama
Classic King Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Everything about the hotel was perfect excellent service
Response from Property: Thank you for choosing to stay with us! We're thrilled to hear that you had a memorable experience. We can't wait to welcome you back for another fantastic stay!
Ho Wan Lawrence
Classic King Room
Stayed in Jun 2024
Couples
3 review
2.7/5
Posted on Jul 4, 2024
Hotel shuttle to and from the waterfront is unreliable. Twice we have booked to return from the waterfront to the hotel, the shuttle did not turn up and reception had no record of our booking. We were also advised that hotel surrounding area is not safe to walk around.
Response from Property: Dear Mr Lawrence, Thank you for your valuable feedback. We will investigate the incidents and raise your comments to our senior management. We hope to welcome you back for a true Pullman Experience.Pullman Cape Town
Vitiazev
Classic Twin Room
Stayed in Feb 2024
Business travelers
13 review
1.2/5
Posted on May 12, 2024
Unfortunately, it was one of the worst staycation experiences of my life. The hotel qualifies itself as 5 stars but in reality it is at most 3. You can encounter a very long star check-in, this was the case for all our colleagues. Location - honestly, it is in an unsafe place, you can't go out of the hotel in the evening, you can't even walk a couple of metres. Breakfasts - very average, very Also the hotel has big problems with communication - couldn't get through to the hotel (it would hang up), emails were not answered. Take these factors into account if you decide to book.
Guest User
Classic King Room
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 25, 2024
Lovely hotel and employee. Close to V and A.
Response from Property: We are delighted that we could form part of your memorable stay. We are all looking forward to welcoming you back soon.Pullman Cape Town
Sikander
Classic King Room
Stayed in Jan 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 2, 2024
excellent , clean as expected
Response from Property: Wonderful to hear you liked the Pullman touch! We hope to welcome you back very soon!
Jackie Ma
Superior Room
Stayed in Oct 2022
Solo travelers
70 review
5.0/5
Outstanding
Posted on Nov 29, 2022
Very good location and friendly staff. The is very spacious
Alex
Classic King Room
Stayed in Dec 2024
Travel with friends
25 review
4.2/5
Very Good
Posted on Jan 11, 2025
Good hotel located in the city center. Modern structure and friendly staff except for one receptionist who seemed annoyed when asked simple questions
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Chongchongdexiatian1202
Classic King Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The child went to Cape Town for a conference. Among the hotels designated by the conference center, the child chose the Pullman. He said it was an international chain and close to the meeting place. He was the only one. He booked two rooms and both said it was very good. of
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Response from Property: Thank you for appreciating the unique Pullman touch! We're thrilled to have made your stay memorable and look forward to the pleasure of welcoming you back very soon!
GoldieJi
Classic Twin Room
Stayed in Jul 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is in a great location, only 300-400m away from the visa center, and it is very convenient to apply for a visa
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Response from Property: We are delighted that we could form part of your memorable stay. We are all looking forward to welcoming you back soon.Pullman Cape Town
Guest User
Classic King Room
Stayed in Jul 2024
Business travelers
24 review
4.7/5
Amazing
Posted on Aug 12, 2024
The hotel is nice, there is a shuttle bus to the water front, and the front desk also provides travel information services
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Response from Property: Thank you for your wonderful review. We are delighted you enjoyed the shuttle service and it was our pleasure to have you as a guest at the Pullman Cape Town!
Traveler around the world
Classic King Room
Stayed in Dec 2023
Couples
14 review
3.7/5
Posted on Jan 18, 2024
The Pullman is very centrally located and not far from the harbor. The rooms are well and simply furnished. Everything seems very well organized and the staff is very competent and friendly. Unfortunately, the area around the hotel is not safe, so you should take a taxi directly from the hotel door.
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Response from Property: We hope you enjoyed your stay with Pullman Cape Town. We appreciate your feedback and we hope to welcome you back for an enhanced Pullman experience.
Anonymous User
Classic King Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The room is quiet and clean
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Response from Property: We're so pleased to have been a part of your enjoyable stay! Your satisfaction is our top priority, and we're excited to have the opportunity to welcome you back for another exceptional experience!