Point Break Luxury Apartments

We booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again.

I recently had the pleasure of staying at Point Break Luxury Apartments, and once again, it exceeded all my expectations. This was my fourth visit, and it’s clear why I keep coming back. From the moment I arrived, the staff were exceptionally welcoming and warm. Their hospitality truly makes you feel at home. The property itself is impeccably clean, ensuring a comfortable and pleasant stay. One of the highlights is the convenient location. Being so close to the V&A Waterfront, just a short Uber drive away, makes exploring Cape Town a breeze. Whether you're in town for business or leisure, this location is ideal. The views from the apartments are nothing short of sensational. Waking up to the sight of Table Mountain is an experience that never gets old and adds a unique charm to the stay. My thanks to the staff and management for yet another phenomenal stay – I look forward to my next visit!

Everything is excellent. Restaurant is very good. Food good portions, well priced. Service very good. Seems a popular spot with the locals as well. Apartments also, well serviced, well appointed. Very comfortable and desk staff are all fantastic and very helpful. Full marks from me

Staff are helpful! The equipments and facilities in the room are fully manned, there are an array of kitchenwares and heater. What surprised me is the Hong Kong plug! The view of the hotel is also so good.

The apartments were stunning. Only problem I had was that it reaked of smoke and I specifically requested a non smoking room. Reception was not too accommodating with the smell.