MoTown by Mojo

Relaxed, helpful, and friendly staff provide excellent service. Ideal location near the beach, in a quiet, safe neighborhood with convenient access to stores, restaurants, and public transportation.

I recently stayed at the property located at 16 St Johns Road, Sea Point, Cape Town, and unfortunately, my experience was far from satisfactory. My stay was marred by multiple instances of intimidation and harassment, which I first reported on 6 May 2025 at 15:59. Despite my best efforts to bring this to the management's attention, the issue was never properly addressed. I’ve submitted various forms of evidence, including WhatsApp messages, photographs, voice recordings, and video footage, all of which document the incidents in question. I also requested that management review the property's CCTV recordings to assist in the investigation, but to this date, there has been no resolution, and the harassment continues. In an attempt to resolve the matter amicably, I requested a refund for the remaining nights of my stay, but this request was unfortunately declined. Furthermore, the property has a significant issue with cockroach infestation, with visible insects frequently seen throughout the premises and evidence of egg laying in multiple areas.