Baymont by Wyndham Canton

Ever employee is so nice Dina is so nice

Great staff quick precise booking

This place was a nightmare from the start. The lady who checked us in was rude and sketchy. Kept walking away saying “it’s that time”. As for the room.. it was a train wreck. We opened the door and you were hit with the worst smell you could imagine. It was musty in the room. The floor clearly hadn’t been vacuumed before we arrived. The bathroom was so dirty we didn’t even feel that we could shower and definitely couldn’t shower our children. And to top it off… the fridge was full of half drunken drinks. To believe they make you pay a $50 incidental fee it’s absolutely ridiculous. I wouldn’t recommend this place to my worst enemy. We will 10000% be asking for a FULL refund.

Well the 1 bedroom room that we reserved was not available when we got there so they put us in a room with 2 beds in the living area. For some families that is ok, but due to medical reasons this is not ideal for our family, had we had another option to stay somewhere else last minute we would have taken it. The next day they go to give us a room like what we reserved, we went and looked at it, opened the door and it smelled horrible, then the area where our daughter would have had to sleep was on a couch bed which would have been ok, but it was nasty looking, dirty blackened arm rests, over all the new room was so discusting we decided we were better to stay one more night in the room we had inspite the fact we were all sleeping in the same area. Never again will we stay there. Oh I wish I had seen the hotel reviews prior to booking. The power outlets most did not work, so no charging phone or devices, the cealing was pealing where it had leaked, the heat/air room temp thing by the window looked like it had blackened dust balls where it just gets wiped clean and not actually cleaned all over, the cable tv was also out on some of the channels and according to one guy staying there it had been out either 1 or two weeks. Only good thing I can say is there was no bed bugs in our room and yes I checked. Our family will NEVER stay there again and if leaving and finding another hotel last minute was an option in our circumstance we would have done that. Never Again!!