Yiwannuowofujian
October 22, 2023
It’s really not that good! I made the reservation, paid, confirmed it and was about to get off the highway, but they called me to cancel the order, saying that there was no room available! He never said sorry from beginning to end, just said that it had been booked by someone else. It really subverted my three views! The problem was solved through Ctrip customer service. I wanted to add an extra pillow to the room at night, but they didn't have any. No one cared, regardless of whether it was black or white. For a hotel at this price, I don't have too many requirements, but it can't be like this. The girl who called me to cancel the order needs more training!
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