UrCove by Hyatt Cangzhou Grand Canal

The hotel hardware is OK. The location is really good. Let's talk about the advantages first 1. Good location. The hardware is OK. It's worry-free to take the kids out for a walk. 2. The gym is large. It has all the equipment. Absolutely good. It's cool to do some weight training early in the morning. Let's talk about the disadvantages. 1. There is almost no service. The front desk service is poor. My wife took the kids back to the room with one room card. I went to charge the car and came back. I asked the front desk to help me swipe the card. He said to me, "Wait a minute. I'm busy." I was stunned. 2. The room is too small. There is almost no space left for anything. But the bathroom is quite spacious. But the water volume for the shower is too small. The shower can't even spray enough water. 3. The fruit included in the set meal was called by my daughter three times by phone. It was not delivered until after eleven o'clock. I fell asleep very unhappy. I told the front desk in the morning. The shift changed. The new waiter returned it. He took two items. The child was still very unhappy. Why didn't the robot come after calling three times as promised? No one delivered the coffee included in the set meal. I just want to know if the money can be refunded. 4. Strengthen management. The service attitude of the service staff is not satisfactory. The facilities of this hotel are wasted. . .

The hotel has new facilities, clean and sanitary, and a good location in the scenic area. The service is polite and enthusiastic. Breakfast is until 11 o'clock during the Chinese New Year. It is very good. There is a parking lot. I am satisfied with all aspects. Five-star praise👍👍

This is my second stay. It is as good as before. The environment is elegant, the facilities are complete, and it is clean and tidy. It is in Dahua Industrial Park, and there is a scenic spot outside. At the same time, parking is convenient. Recommended! !

We arrived at Cangzhou West at 11pm. We booked the hotel's pick-up service in advance. It was too late and the hotel driver was off work. The general manager came to pick us up in person on a snowy day. He learned that we hadn't eaten yet and sent us to the restaurant. He enthusiastically recommended the delicious local hot pot chicken to us along the way. I was completely moved. The hotel is in the scenic area. The surrounding environment is very good. The location is also OK. The amenities are also nice. The toothpaste is a Japanese brand that I often use. There is also a coffee machine in the room of Sunstar + Peet's coffee~ It's more than 200 yuan and includes breakfast. I used the platform's upgraded room type + delayed check-out. Zundi is very cost-effective. Highly recommended! ! !