Hotels in Avenida Kukulkan, Cancun

If you want to have a good time and enjoy your stay I recommend this place!!!! There is a lot to do and everything to eat!!! Grand Oasis you understood the assignment, CANCÚN STAY GORGE 😮💨🥰👏

We loved this hotel so much and had such a positive experience here! after arriving at a different hotel we'd pre-booked and finding it to be awful, we looked online for an alternative and got a really good deal here. We got a deluxe king suite for 2 people all inclusive for the week with about 60-70% off the normal price! So we were really impressed with the value. When we arrived, the check-in process was pretty slow. The hotel is massive and yet the reception is fairly small so every time we went passed, there was a big queue of people waiting. Although it was slow, the staff were all friendly, helpful and informative and told us all about the restaurants, pools and all inclusive offering before giving us our room key. We were so impressed with the room! It was super spacious, modern and comfortable. The bed was huge and there was still loads of space. I also loved the bath with the glass divider to the bedroom, and the bathroom was lovely and clean too with bottled water provided each day. We spent about 50% of our time in Cancun out and about, and the other 50% relaxing at the hotel. We were really happy with the time we spent in the hotel; it had about 5 pools, which were lovely and we especially liked the adults only one with the swim up bar. The staff round the pool were really attentive and always very quick to offer drinks and food. The food itself was really great. The hotel had 6 or 7 restaurants of varying spec; some fancier and some more casual daytime dining. We ate in almost all of them and enjoyed the vast variety on offer. Even the more casual offerings (like in the sports bar and round the pool) were really high quality and we really enjoyed all of our meals. The all inclusive offering was really substantial too, with basically everything included. The only thing we didn't have included was the meal we had at the sports bar, but we could've dined in one of the other restaurants if we'd wanted to avoid paying anything extra. The hotel was ideally located for exploring Cancun and doing excursions etc, and we were super happy we'd chosen to stay here. I'd recommend it to anyone and would definitely stay again.

That hotel is.... saved by the beach .... The biggest disappointment was the behaviour of the staff ....1) they don't care about the customers and they don't like their job ( especially in reception ) . 2) the most of them they don't speak English even in critical place's like guest relations. 3) our room was smelling mold. P.s that hotel has good price and great beach ⛱️

I booked the Pyramid - Ocean Front room with two other couples based on the online reviews and the fancy brochure I perused online and I wish I could give it 5 stars. To begin with, I booked the Ocean Front room as this was supposed to be an adult-only block of rooms, yet they were not -- there were families with children in this block of hotel rooms, which was quite annoying as I was charged more for choosing the ocean front - adult-only room. Having to go up a set of stairs before reaching the elevators that would take us to our hotel room -- with luggage, mind you, was not fun at all. A huge design flaw. Check-in was fairly quick because we booked the rooms with the black wristband and so that was okay--we avoided a long line. The rooms were clean but the two bathrooms were extremely dated--not at all what you see in the pictures. The pillows were awesome and the bed was comfy enough. The alcoholic beverages were awful, awful, awful. They were extremely watered down and quite frankly a huge disappointment. The choices were extremely limited and what they offered was not good at all--not even the margaritas. The food was okay at the two buffet halls that we frequented----and as with every other review--we couldn't get a reservation at Careyes or Benazuza the nicer restaurants on the property--as they were booked well in advance. The Italian restaurant--La Trattoria was horrible--the food was undercooked and flavorless. We ended up leaving the restaurant and going to eat at the buffet hall--which is where ate for the rest of our stay. There's a lot of walking and a lot of little bridges throughout the property so wear comfortable shoes. The pool was nice and clean, but there wasn't really an adults-only area. We had no trouble finding lounge chairs and if you sit away from the swim-up bar, they do have poolside servers offering drinks--but again, watered-down versions of any alcoholic beverage requested. To get to the beach get ready to go down a huge set of stairs -- the water was very choppy, but if you like the waves like I do, then you'll definitely enjoy the beautiful blue-green water. If you booked your stay with JetBlue Vacations --as we did -- and you added the free transportation (Insider Experience) be sure to schedule your departure well in advance (3 days) or you will have to pay for a taxi to take you to the airport because they will not pick you up nor answer their phone. Also, have your info handy when you arrive at their bus/taxi pick-up location as you're going to need it to even get on the bus to be taken to your hotel. All in all a big disappointment--so I'm glad we only booked a 4-day/3 night mini vacation. We made the best of it and it was nice to get away, but we will definitely not be returning to this property.

A very good location, choose a sea view room, the sun is dazzling, the Caribbean has a layer of blue, I chose a king-size bed room and arranged it on the mz floor. The reason for the low floor is that the balcony windows and curtains have signs of damp and mildew. The air conditioning was noisy and the direction of the wind was not good. Blowing people. Service, most of the staff are very nice, some are a little arrogant, Not an all-inclusive hotel, but there is a business district next to it, shopping and dining. Especially a net red bar is right next to it, but friends don’t like it, no chance to appreciate it.

We had a wonderful experience at La Luce Italian restaurant. The food was delicious, authentic, and well-presented. I enjoyed every bite of my meal. The service was excellent as well. Our hostess, Diana, greeted us warmly and seated us promptly. Our waiter, Ismaiel, was very helpful and interactive, checked on us frequently, and made us feel welcome. He also had a good sense of humor. The chef, Sergio, personally came to say hi and thanked us for dining at his restaurant. He was very friendly and professional. The manager, Rizo, also stopped by our table and asked us about our experience. He was very courteous and attentive especially to our dietary restrictions. Hats off to him for going all the way to Maxal to get 3 milk cake for us. I would highly recommend this restaurant to anyone looking for a cozy and satisfying Italian meal. It was one of the most memorable dining experiences I have had in Cancun

Best hostel! I really enjoyed the environment of it, super clean and it has a vintage concept. The breakfast could be slightly better but overall can’t complain. And it is on the opposite side of a beach, in 2 mins foot you are there :) couldn’t ask for more

At some point in it's history, this was probably a very glamorous hotel. Glimpses of that glamour still exist, but it is chipped, faded and well worn around the edges. Still, it has much to offer. If you're looking for 5-star luxury, this place isn't for you. There is no room service, no coffee maker, no complimentary water bottles, no hair dryer, the towels are cheap and don't always match and the whole place could use a paint job and general repair. But it does have charm, and the quiet location offers easy access to shopping, transportation and activities. The restaurant, though basic, has a stunning view of the sea and the food, though basic, is cheap and good, served with a friendly smile. The private beach is small and generally very quiet, studded with palapas for shade. The incredible art collection, displayed all over the property, gives the property a personal touch and makes this place a cross between a resort and a Bed 'n' Breakfast. I found the staff very friendly and very helpful. I'm completely uninterested in giant resorts and am more than happy to give up a few small amenities in exchange for a smaller, more relaxed, more intimate experience. Casa Turquesa, in all it's faded , chipped, rusted glory, suited me perfectly.

Esteban at the teppanyaki table was super entertaining and made a delicious meal for my family ! Pool entertainment was amazing! Evening entertainment was amazing. Negative side was the check in process to the resort. Construction was LOUD! Wedding 2 nights in a row were very loud!

We had an amazing time at this resort. My wife and I were blown away at the exceptional service we received from the staff at this resort. It is not possible to name everybody personally but the guys at the Café Mexico were incredibly nice, specifically Roberto, Stephanie and Hector. The waiters, servers, room service, bartenders, people at the check in/out counter, literally everybody made this trip even more special for us. We highly recommend this place. We only left once to go jet skiing but spent the rest of our time at the resort, we just really loved the service we received here.