Guest User
July 12, 2023
As a diamond member of Ctrip, let me say a few words of truth: 1. Ctrip's quality control of overseas hotels is very rubbish, and it cooperates with hotels to deceive consumers. 2. More than RMB 4,000 per night for a breakfast-included room, I have repeatedly confirmed with Ctrip that it is a good breakfast. However, during the breakfast period, the hotel charges more than 1,500 pesos for a breakfast, which is equivalent to more than 700 RMB. 3. After receiving the feedback, Ctrip actually said that I ordered a breakfast other than breakfast, and offered to give a 100 yuan voucher to appease me. After repeated communication, Ctrip still talked repeatedly and refused to solve it positively. 4. Ctrip’s behavior of collaborating with hotels to defraud consumers must go to the Consumer Association to complain and expose
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