Hyatt Ziva Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Hyatt Ziva Cancun

2024 Global 100 - Family Hotels
Blvd. Kukulcan Mz 51-Lt 7, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.Show More
We Price Match
hotel overview picture
Highlights
Lots to do
Ideal location
Excellent service
Sparkling clean
Delicious breakfast
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Amenities
Outdoor swimming pool
Diving
Snorkeling
Sauna
Spa
Massage Room
Fitness Room
Public parkingFree
All Amenities
Property Description
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
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4.6/5
Great
The scenery is great, the all-inclusive hotel has many food options, and the sea is very blue.
All 87 Reviews
Surroundings
Airport: Cancún International Airport
(23.8 km)
Landmarks: Zona Hotelera Cancun
(<100m)
Landmarks: Playa Gaviota Azul
(240m)
Landmarks: Punta Cancun LightHouse
(300m)
Landmarks: Los Cubos de Forum
(310m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Two Double Room
2

Standard Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Hair dryer
Room Details
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Dolphin View Master King Room with Sofa Bed
4

Dolphin View Master King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
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Club Two Bedroom Ocean Front Suite
4

Club Two Bedroom Ocean Front Suite

2 Queen bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Towels
Room Details
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Swim Up King Room with Sofa Bed
3

Swim Up King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
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Ocean View Two Double Room
6

Ocean View Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Club Ocean Front King Room
5

Club Ocean Front King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Swim Up Double Room
1

Swim Up Double Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
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Resort View Two Double Room
4

Resort View Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
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Turquoize Sky Ocean Front Master Two Double Room(Adults Only)
6

Turquoize Sky Ocean Front Master Two Double Room(Adults Only)

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Turquoize Ocean Front Master King Room(Adults Only)
5

Turquoize Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Club Ocean Front Double
3

Club Ocean Front Double

1 Double bed
No window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
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Resort View Double Room
1

Resort View Double Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
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Ocean View King Room with Sofa Bed
6

Ocean View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Ocean Front Double Room
2

Ocean Front Double Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
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Club Ocean Front Corner Suite
6

Club Ocean Front Corner Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Dolphin View Master Two Double Room with Sofa Bed
3

Dolphin View Master Two Double Room with Sofa Bed

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
Check Availability
Resort View King Room with Sofa Bed
4

Resort View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
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Presidential Suite
3

Presidential Suite

2 Double bed and 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
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Ocean View Double Room
1

Ocean View Double Room

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
Check Availability
Ocean Front Two Double Room
6

Ocean Front Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Swim Up Two Double Room
3

Swim Up Two Double Room

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
Check Availability
Ocean Front Turquoize Master Double (Adults Only)
1

Ocean Front Turquoize Master Double (Adults Only)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
Check Availability
Ocean Front King Room with Sofa Bed
6

Ocean Front King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Turquoize Sky Ocean Front Master King Room(Adults Only)
6

Turquoize Sky Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Turquoize Sky Swim Up Ocean Front Master King Room(Adults Only)
8

Turquoize Sky Swim Up Ocean Front Master King Room(Adults Only)

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Ocean Front Pyramid Suite (with Sofa Bed)
4

Ocean Front Pyramid Suite (with Sofa Bed)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Bedding: Blanket or quilt
Room Details
Check Availability
Turquoize Sky Ocean Front Master Double (Adults Only)
2

Turquoize Sky Ocean Front Master Double (Adults Only)

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.6/5
Great
87 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.7
  • Service4.6
Average for similar properties in Cancun
Most Mentioned
AI Summary
The hotel provides top-notch service, diverse amenities, and stunning sea views, but some guests felt it was overpriced for the quality. Conveniently located near beaches, shopping, and dining.
D‍e‍n‍i‍s
April 13, 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
S‍h‍e‍n‍m‍u‍d‍a‍o‍a‍g‍u‍i
July 31, 2022
Beautiful Caribbean Sea scenery, different customs and customs! All-inclusive service worth experiencing, the hotel is in a great location! The products produced by various restaurants are acceptable, that is, the Japanese food is very mediocre, and the French and Italian food are acceptable! For Guangzhou people, it still feels a little bit worse.
Original TextTranslation provided by Google
S‍o‍n‍g‍H‍a‍w‍k
April 21, 2022
The hotel is very nice. The most popular hotel in Cancun, the location is excellent, the view is amazing, there are lizards and dolphins on the lawn in the yard, the food is also good, local Mexican food, American fast food, Italian food, Asian food, French food need to enter in formal clothes. Attentive service, suitable for all ages, even better for couples. Of course, prices are not low during Holy Week. All in all, it's worth checking out.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2025
There are no disadvantages to this price. There are 8 restaurants, and we ate them one by one. The steak at Tradewind Steakhouse is especially good. Las Tres Cervezas Mexican food, the home-brewed beer tastes special. There are many swimming pools in front and behind, which are heated at a constant temperature and comfortable to swim. The beach sand is as fine as flour. We played beach volleyball, which was fun. The dessert shop is really attractive, macarons, ice cream, and various cakes 🍰
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 4, 2025
The room faces the sea. You can watch the sunrise while lying on the bed. The sea view is unbeatable. The food and beverage are also very good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 31, 2025
I recommend this hotel. The location of the hotel is very good, surrounded by the sea on three sides, the scenery is beautiful, and the twin beds in the room are large enough, which is very suitable for families with older children. The hotel's meals are also good, including French restaurants, Italian restaurants, Mexican restaurants, American restaurants, and buffets. There are many choices and they taste very good. The key is that our flight is at 7:30 in the evening. After we checked out at 12 o'clock, the hotel allows you to continue to use all facilities, including meals. This is very humane, thumbs up.
Original TextTranslation provided by Google
T‍i‍a‍n‍m‍i‍w‍e‍i‍d‍e‍x‍u‍e‍g‍a‍o
November 4, 2024
Very satisfied with the hotel!!! Excellent location, unbeatable sea view, good service attitude, many dining options, full marks💯
Original TextTranslation provided by Google
H‍u‍a‍n‍g‍t‍a‍o‍g‍u‍a‍n‍t‍o‍u‍b‍u‍g‍u‍o‍q‍i
November 21, 2024
The scenery is great, the all-inclusive hotel has many food options, and the sea is very blue.
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeAmerican, Continental
StyleA la carte
Opening hours[Mon - Sun] 06:30-11:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2015
  • Renovated: 2015
  • Number of Rooms: 539
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

Frequently Asked Questions

What are the check-in and check-out times at Hyatt Ziva Cancun?

The check-in time at Hyatt Ziva Cancun is 15:00 and the check-out time is 12:00.

Does Hyatt Ziva Cancun have a swimming pool?

Yes, Hyatt Ziva Cancun has a pool.

Are pets allowed at Hyatt Ziva Cancun?

Unfortunately, pets are not allowed at Hyatt Ziva Cancun.

Does Hyatt Ziva Cancun provide breakfast?

Yes, guests at Hyatt Ziva Cancun can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Hyatt Ziva Cancun?

Prices at Hyatt Ziva Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hyatt Ziva Cancun?

Cancún International Airport is the closest airport to Hyatt Ziva Cancun, and it is about 29 mins from hotel by car (23.8 km).

What is the cancellation policy for Hyatt Ziva Cancun?

The cancellation policy for Hyatt Ziva Cancun varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancún International Airport
Distance to Airport23.78KM
Average Price FromIDR14887226
Hotel Star Rating5