The hotel advertises as all inclusive, however, there are many restaurants and amenities are not available for everyone. The first night we arrive, there was a full minibar available in the room, the next day it disappeared, when calling the reception they told us that was not included, that there was an extra charge for it. When checking in to the hotel they treated us like second class guests but pushing us front one front desk to another because we had a blue band and not a golden one. The room was trashed, very worn out. The staff however, were very good, they went above and beyond to ensure one enjoys the stay