Oasis Palm - All Inclusive
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Oasis Palm - All Inclusive

Blvd. Kukulcan Km 4, Kukulcan Boulevard, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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hotel overview picture
Highlights
Ideal location
Free parking
Lots to do
Amenities
Outdoor swimming pool
Exclusive Beach Area
Spa
Massage Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
All amenities
Property Description
Located in Cancun (Zona Hotelera), Oasis Palm - All Inclusive is within a 15-minute walk of Langosta Beach and Playa Tortugas. This all-inclusive property is 6 mi (9.7 km) from La Isla Shopping Mall and 4.4 mi (7 km) from Cancun Convention Center.
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6.8/10
Cleanliness6.8
Amenities6.8
Location6.8
Service6.8
All 103 reviews
Surroundings
Airport: Cancun International Airport
(21.8 km)
Landmarks: Grand Oasis Palm
(<100m)
Landmarks: Captain Hook Cancun
(<100m)
Landmarks: PUENTE CANAL NIZUC
(<100m)
Landmarks: Dancer Cruise Cancun
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Room

2 Double bed or 1 King bed
Non-smoking
Lake view
Room Details
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5

Standard Room

2 Double bed or 1 King bed
Fixed window
Non-smoking
Air conditioning
Private bathroom
Blackout curtains
Cable channels
Room Details
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2

Family Suite

1 King bed or 2 Double bed
Fixed window
Non-smoking
Air conditioning
Lake view
Towels
Telephone
Room Details
Check Availability

Guest Reviews

6.8/10
103 reviews
  • Cleanliness6.8
  • Amenities6.8
  • Location6.8
  • Service6.8
Average for similar properties in Cancun
Most Mentioned
Review summary
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Check-in/Check-out Process: The check-in and check-out procedures were described as smooth and efficient, with staff providing helpful assistance and information. The hotel’s app (Oasis Palm) was highlighted as a useful tool for guests to access services and activities.(based on 1 review)
P‍a‍l‍o‍m‍a‍a‍z‍u‍l
March 30, 2025
We had a good experience, the check in and check out were smooth, all the staff was very nice, Marcela Gonzalez helped us with all the information and tour inside the hotel. If you have little ones, the hotel has a club with activities and a pool only for them. The app (Oasis palm) will be helpful.
o‍w‍e‍n‍*‍*‍*‍*
March 25, 2025
Nice。
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2023
Tuve inconveniente en mi reservación y fue todo un caos es pero que Trip se haga responsable ya que fue un error en la reservación me realizaron dos cobros y según la reservación ya estaba todo incluido no me incluyeron a los niños y la reservación indica que los niños menores de 12 años se hospedan gratis incluimos 4 y nos cobraron por los cuatro
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T‍a‍n‍i‍a
August 23, 2025
Rooms were dirty bed had stains, the drawers had left over food wraps , employee are extremely rude , they always have attitude like they own the place , the all inclusive is a scam the lines to eat are crazy long , or you will need reservations to eat , we didn’t even end up staying and lost our money , they also charge us extra fees .
M‍i‍d‍i
August 11, 2025
I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.
L‍u‍i‍s‍ ‍A‍l‍b‍e‍r‍t‍o‍ ‍R‍o‍d‍r‍i‍g‍u‍e‍z
August 5, 2025
Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
M‍a‍t‍h‍i‍e‍u
August 4, 2025
The day to day personel is great, beach is nice and the cleaness is good. They have personel from 2 different company for activities, so the possibility are almost endless. There are free shows in the evening that my kids loved, same thing for activities in the day, arcade center when you need a break of the beach an pools. But the food is not steady, one day it's great, the next it's disgusting. Also, many levels of client, so you get lost in where you are allowed and not, what you can use and not, where you can eat and where not... And most of all, the commercial pressure... You almost can't just arrive and go on with your vacation, meeting with a representative that will try to sell you stuff, first morning, meeting of over 2 hours trying to get you to join the oasis VIP club, or whatever other levels of club. They don't let you go, you say no and... But there's one last deal I can offer you... it will just take 30 seconds... but there's an other option.......... non stop. representatives at every corner trying to sell tours or activities, it's good, but then, it's also too much.
R‍i‍c‍a‍r‍d‍o
July 25, 2025
I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.

Services & Amenities

Outdoor swimming pool
Exclusive Beach Area
Spa
Bar
Restaurant
Water Park
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 12
Phone:+52-998-8484500
Located in Cancun (Zona Hotelera), Oasis Palm - All Inclusive is within a 15-minute walk of Langosta Beach and Playa Tortugas. This all-inclusive property is 6 mi (9.7 km) from La Isla Shopping Mall and 4.4 mi (7 km) from Cancun Convention Center.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a sauna. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

You can enjoy a meal at Sisal Buffet serving the guests of Oasis Palm - All Inclusive, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.

Make yourself at home in one of the 214 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as coffee/tea makers and blackout drapes/curtains.

Frequently Asked Questions

What are the check-in and check-out times at Oasis Palm - All Inclusive?

Check-in at Oasis Palm - All Inclusive is from 15:00 and check-out is by 12:00.

Does Oasis Palm - All Inclusive have a swimming pool?

Yes, Oasis Palm - All Inclusive has a pool.

Are pets allowed at Oasis Palm - All Inclusive?

No, pets are not allowed at Oasis Palm - All Inclusive.

How much does it cost to stay at Oasis Palm - All Inclusive?

Prices at Oasis Palm - All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Oasis Palm - All Inclusive?

The nearest airport is Cancun International Airport, just about 28 mins from hotel by car (21.8 km) away.

What is the cancellation policy for Oasis Palm - All Inclusive?

The cancellation policy for Oasis Palm - All Inclusive depends on the room type and booking terms.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.79KM
Average Price FromEUR313
Hotel Star Rating3