To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(64)
Positive reviews(4)
Reviews with photos/video(1)
Negative reviews(1)
Frances
Master Suite
Stayed in Mar 2024
Couples
1 review
2.7/5
Posted on Mar 18, 2024
Photos and descriptions on trip was a master suite with large double. In reality a normal room with a double bed. Breakfast included. What a joke. Toast you made yourself and coffee with 50g of fruit. Trip.com says check out was 2pm but hotel says that is $300 more. Swimming pool with no sunshine or anywhere to sit.
George
Deluxe Queen Suite
Stayed in Jun 2024
Travel with friends
2 review
3.7/5
Posted on Jun 11, 2024
Said two queen beds was only one queen bed and a sofa bed.
shj2010
Junior Suite
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The price/performance ratio is high, the hotel facilities are good, and the English at the front desk is very good. It is worth recommending. Next time I come to Cancun, I will definitely stay at this hotel. Highly recommended, highly recommended! ! !