Canopy by Hilton Cancun la Isla
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Canopy by Hilton Cancun la Isla

Blvd. Kukulcan S N-Km. 12.5, La Isla, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches. At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor. Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco. We also offer an om-site spa, complete with treatment rooms, to help you relax and rejuvenate. Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there is business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer three boardrooms for meetings and events, and our beautiful terrace will accommodate up to 36 guests.Show More
We Price Match
hotel overview picture
Last booked 11 hrs ago
Highlights
Lots to do
Varied breakfast
Airport drop-off available
Sparkling clean
Free parking
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Amenities
Sunbathing Area
Outdoor swimming pool
Wi-Fi in Public AreasFree
Fitness Room
Restaurant
Taxi booking service
Priority airport pick-up
Priority airport drop-off
All Amenities
Property Description
Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches. At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor. Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco. We also offer an om-site spa, complete with treatment rooms, to help you relax and rejuvenate. Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there is business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer three boardrooms for meetings and events, and our beautiful terrace will accommodate up to 36 guests.
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4.2/5
Very Good
Friendly staff, 24/7 room service, handful of vegetarian options, amazing pool
All 133 Reviews
Surroundings
Airport: Cancún International Airport
(20.1 km)
Landmarks: Scorpion’s Temple
(<100m)
Landmarks: Rueda de la fortuna
(<100m)
Landmarks: Yamil Lu'um
(260m)
Landmarks: Luchatitlán
(270m)
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Rooms

Guest Reviews

Services & Amenities

Policies

King Room with Sunrise View
4

King Room with Sunrise View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Premium Two Queen Room with Sunset Bay View
4

Premium Two Queen Room with Sunset Bay View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
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Premium Two Queen Room with Sunrise Bay View
4

Premium Two Queen Room with Sunrise Bay View

2 Queen bed
Has window
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Two Queen Bed Room with Sunrise View
3

Two Queen Bed Room with Sunrise View

2 Queen bed
Has window
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Shampoo
Room Details
Check Availability
Two Queen Bed Room with Sunset Bay View
4

Two Queen Bed Room with Sunset Bay View

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Sunset Bay View King Room
8

Sunset Bay View King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
La Isla Two Queen Bed Room
4

La Isla Two Queen Bed Room

Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
One Bedroom King Suite with Panoramic View
7

One Bedroom King Suite with Panoramic View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
La Isla One King Bed Room
5

La Isla One King Bed Room

Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Premium King Room with Sunset View
5

Premium King Room with Sunset View

1 King bed
Has window
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
Master King Bed Suite with Nichupte Bay View
6

Master King Bed Suite with Nichupte Bay View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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1 King Bed Mobility/Hearing Access Ri Shower
3

1 King Bed Mobility/Hearing Access Ri Shower

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
Room Details
Check Availability
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Guest Reviews

4.2/5
Very Good
133 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.2
  • Location4.2
  • Service4
Average for similar properties in Cancun
Most Mentioned
AI Summary
The accommodation impresses with its friendly staff, clean rooms with ocean views, and convenient location near amenities. Guests also enjoy a variety of amenities and a delicious breakfast.
H‍a‍n‍a‍n‍ ‍S‍a‍l‍e‍h
July 28, 2023
Friendly staff, 24/7 room service, handful of vegetarian options, amazing pool
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 11, 2025
Very good
A‍l‍h‍a‍s‍s‍o‍u‍n
January 13, 2023
Super nice
J‍a‍a‍a‍1‍1‍1
October 29, 2022
Near shopping mall
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 18, 2022
Everything at this hotel was beautiful!!!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 6, 2022
The location is great! People working there is super nice and very patient to answer my questions.
A‍o‍f‍e‍n‍g
February 6, 2025
The room has a view of the sea, and is very close to the shopping center and the commercial center. The swimming pool on the top floor has a beautiful view. The service is thoughtful, meticulous, enthusiastic, and very safe. It is convenient to take a taxi and a bus. I am very satisfied
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 11, 2025
We booked a sunrise room, and when we arrived at the hotel, we got a room on the first floor as shown in the attachment. The hotel front desk told us that this was a sunrise room and that the hotel was full today and we couldn’t adjust the room (we were told very confidently many times that the sunrise room on the first floor was like this). We contacted Ctrip to resolve the issue, and Ctrip told the hotel that they admitted that they gave us a sunset room. The view from the window actually has nothing to do with sunrise or sunset. From 8 to 10 pm, we saw foreigners checking in one after another, which means that there was no room to adjust, but there was no room to give... Adjustment. Be careful, there are so many hotels in Cancun, there is no need to choose this Hilton, you may win at any time (there is also a friend who is a Hilton Diamond member, and he still got a sunset room, and he didn’t tell us the truth). I forgot to mention in the previous post that the room decoration is just a high-end version of Orange Crystal. Fortunately, I only stayed for one night, otherwise my good mood would be ruined~
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Fitness Room
Restaurant
Meeting Room
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child Policies
Children aged 1 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 1–2 years old
Extra cot: Free

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
Buffet:MXN$633 (approx. NZD 54.38) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$1,256.66 (approx. NZD 107.95) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 196
Hello and welcome to Canopy by Hilton Cancun La Isla, an urban hotel beside the lagoon in the Cancun Hotel Zone. Enjoy being steps from some of the best shopping brands, restaurants, and white sand beaches. At Canopy, we have got you covered. Our Just-Right Rooms are comfortable, modern spaces with the amenities you want, like free WiFi, a 55-inch HDTV, murals from local artists and our exclusively designed Canopy beds. Deluxe rooms feature views of the ocean and double shower, while our suites include a living room, dining area, espresso/bar cart and hanging chair as well as signature Canopy bathrobe. Feel better going forward and fill up your bottles with filtered water on every floor. Welcome the day in the cafe with a delicious artisanal breakfast made with fresh ingredients and local produce. Dine at Azulinda Cafe and Bar or head to the roof to sip cocktails, fresh juices and coffee al fresco. We also offer an om-site spa, complete with treatment rooms, to help you relax and rejuvenate. Enjoy the view while working out or relaxing poolside at our rooftop fitness center and outdoor pool. If there is business to be done, settle into our co-working space with comfortable seating and plenty of charging outlets. We also offer three boardrooms for meetings and events, and our beautiful terrace will accommodate up to 36 guests.

Frequently Asked Questions

What are the check-in and check-out times at Canopy by Hilton Cancun la Isla?

The check-in time at Canopy by Hilton Cancun la Isla is 15:00-24:00 and the check-out time is 12:00.

Does Canopy by Hilton Cancun la Isla have a swimming pool?

Yes, Canopy by Hilton Cancun la Isla has a pool.

Are pets allowed at Canopy by Hilton Cancun la Isla?

Yes, Canopy by Hilton Cancun la Isla is a pet-friendly hotel, but it is best to call ahead to confirm.

Does Canopy by Hilton Cancun la Isla provide breakfast?

Yes, guests at Canopy by Hilton Cancun la Isla can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Canopy by Hilton Cancun la Isla?

Prices at Canopy by Hilton Cancun la Isla are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Canopy by Hilton Cancun la Isla?

Cancún International Airport is the closest airport to Canopy by Hilton Cancun la Isla, and it is about 22 mins from hotel by car (20.1 km).

What is the cancellation policy for Canopy by Hilton Cancun la Isla?

The cancellation policy for Canopy by Hilton Cancun la Isla varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancún International Airport
Distance to Airport20.1KM
Average Price FromNZD613
Hotel Star Rating4