Four Points by Sheraton Cancun Centro
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1 room, 2 adults, 0 children
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Four Points by Sheraton Cancun Centro
Av. Tulúm Supermanzana 12, Cancun, Quintana Roo 77500, Mexico
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Highlights
Free parking
Delicious breakfast
Ideal location
Lots to do
Pets welcomeAmenities
Outdoor swimming pool
Sauna
Spa
Fitness Room
Private parkingFree
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
In an atmosphere of classic timeless style right in Cancún’s growing financial and shopping district, step into the serene and safe environment of Four Points by Sheraton Cancún Centro where our guests can enjoy comfortable amenities, relaxing accommodations, and productive workspaces. Our family-friendly hotel in Cancún is conveniently located close to hospitals, specialty clinics, universities, and shopping. Seeking an authentic experience downtown, it is perfect for exploring the local area with passion, just 20 minutes away from the hotel zone and the Caribbean Sea beaches. Our easy interior connection to the awarded in the field of health at Galenia Hospital, find a sanctuary in our large rooms and plush bedding. We pride ourselves on superior service, an inviting atmosphere, and a host of thoughtful amenities created to satisfy the corporate and leisure traveler. Maintain your balance at our 24/7 fitness center, and unwind in our beautiful outdoor pool and pool terrace in our downtown Cancun hotel.
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7.3/10
Very good, very good
All 109 reviews
Surroundings
Airport: Cancun International Airport
(14.9 km)
Landmarks: Isla Blanca
(220m)
Landmarks: MVMT Performance Training Studio Cancun
(350m)
Landmarks: Dubai Palace
(680m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Traditional Two Queen Room With City View
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Traditional King Room
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
11
Deluxe King Room
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
Deluxe Two Queen Room With City View
2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Junior Suite with City View
1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
Hide Room Types
Guest Reviews
7.3/10
109 reviews
- Cleanliness7.7
- Amenities7.3
- Location7.0
- Service7.3
Average for similar properties in Cancun

Review summary
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Comfort and Cleanliness: Guests frequently praise the hotel's cleanliness and comfort, highlighting the clean rooms and comfortable beds as a major advantage. The modern design and super-clean rooms are appreciated, contributing to an overall pleasant stay.
M499213****
February 21, 2024
前不着村後不着店,去超市很遠,樓下有個餐廳,貴且不好吃,離海遠,完全感受不到是在度假。設備比較舊,比照片顯示的差多了
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_WeChat298776****
March 4, 2024
很不錯,很好
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Seronwang
February 23, 2023
離海灘較遠,玩的話很不方便
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Marggie
August 21, 2025
Expedía and the hotel refused to refund me for early check out despite not providing the room I had originally booked (with balcony) and having to les e due to a very limited room service
Brian Joseph
July 31, 2025
The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay
PIERRE
July 18, 2025
EXCELENTE..👍👍
FOUR POINTS by SHERATON, es un Hôtel muy bonito y muy tranquilo. El personal es muy atento y el desayuno buffet es Excelente.
Un reconociento especial a Hector de Récepcion, y tambien Quetika la camarista. BRAVO a ambos por sus sonrisas y su buen Humor…!!👍🇮🇹👍🇮🇹😁🇮🇹..
Miriam
July 3, 2025
My friend and I stayed for three nights. One of the beds had soiled sheets two nights. We reported it and they were changed. Upon checking out we were told we will be charged $2,000 MXP for the change of sheets. And they will charge it even if we do not authorize it because they have the CC information.
Dale
June 23, 2025
The staff is fabulous, everything very clean. The restaurant is tops, we ate there every night for almost 2 weeks. The area is very good for medical appointments, being reached without going outside. Very nice workout room, and pool. Ammenities are very good. Our only complaint is the sink and shower faucets and drains do not work well. They need attention
Services & Amenities
Most popular amenities
Outdoor swimming pool
Sauna
Spa
Additional charge
Fitness Room
Private parking
Free
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Car Rental
Meeting Room
Additional charge
Business Center
Multi-Function Room
Babysitting Services
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Rooftop pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet Parking
Transportation
Car Rental
Front desk services
24-Hour Front Desk
Lockers Available
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages spoken
English
Portuguese
French
Italian
Spanish
Food & drink
Snack Bar
Bar
Alcohol-free rooms (on request)
Room Service
Health & wellness
Spa
Additional charge
Fitness Room
Sauna
Public Bath
Activities
Eco Tours
Off-site
Public areas
No Smoking in Public Areas
Smoking Area
ATM
Elevator
Vending Machine
Cleaning services
Ironing Service
Laundry Service (On-Site)
Facilities for children
Babysitting Services
Additional charge
Children's Meals Available
Business services
Postal Service
Multi-Function Room
Fax/Copying Service
Wedding Service
Meeting Room
Additional charge
Business Center
Accessibility
Assistive Listening Devices
Braille Signage
Pool Hoist Available
Pool Ramp Available
Stair-Free Property Entrance
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
First Aid Services
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 3 years old and under | Extra cot: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:30-11:30 Open
| Age | Fee |
|---|---|
Adult | Buffet:MXN$350 (approx. NZD 33.75) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel



- Cash
Property Description
- Opened: 2015
- Number of Rooms: 114
Phone:+52-998-2830101
Email:reservas.3950@fourpoints.com
In an atmosphere of classic timeless style right in Cancún’s growing financial and shopping district, step into the serene and safe environment of Four Points by Sheraton Cancún Centro where our guests can enjoy comfortable amenities, relaxing accommodations, and productive workspaces. Our family-friendly hotel in Cancún is conveniently located close to hospitals, specialty clinics, universities, and shopping. Seeking an authentic experience downtown, it is perfect for exploring the local area with passion, just 20 minutes away from the hotel zone and the Caribbean Sea beaches. Our easy interior connection to the awarded in the field of health at Galenia Hospital, find a sanctuary in our large rooms and plush bedding. We pride ourselves on superior service, an inviting atmosphere, and a host of thoughtful amenities created to satisfy the corporate and leisure traveler. Maintain your balance at our 24/7 fitness center, and unwind in our beautiful outdoor pool and pool terrace in our downtown Cancun hotel.
Frequently Asked Questions
What are the check-in and check-out times at Four Points by Sheraton Cancun Centro?
Check-in at Four Points by Sheraton Cancun Centro is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Four Points by Sheraton Cancun Centro?
Does Four Points by Sheraton Cancun Centro have a swimming pool?
Yes, Four Points by Sheraton Cancun Centro has a pool.Does Four Points by Sheraton Cancun Centro have a swimming pool?
Are pets allowed at Four Points by Sheraton Cancun Centro?
Yes, pets are welcome at Four Points by Sheraton Cancun Centro, but it is best to call ahead to confirm.Are pets allowed at Four Points by Sheraton Cancun Centro?
How much does it cost to stay at Four Points by Sheraton Cancun Centro?
Prices at Four Points by Sheraton Cancun Centro may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Four Points by Sheraton Cancun Centro?
Which airport is closest to Four Points by Sheraton Cancun Centro?
The nearest airport is Cancun International Airport, just about 17 mins from hotel by car (14.9 km) away.Which airport is closest to Four Points by Sheraton Cancun Centro?
What is the cancellation policy for Four Points by Sheraton Cancun Centro?
The cancellation policy for Four Points by Sheraton Cancun Centro depends on the room type and booking terms.What is the cancellation policy for Four Points by Sheraton Cancun Centro?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 14.85KM |
| Average Price From | NZD312 |
| Hotel Star Rating | 4 |













