Krystal Grand Cancun All Inclusive
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Krystal Grand Cancun All Inclusive

Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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hotel overview picture
Highlights
Great views
Ideal location
Delicious breakfast
Lots to do
Free parking
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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8.4/10
Very Good
The hotel is in a good location, facing the sea, very comfortable
All 136 reviews
Surroundings
Airport: Cancun International Airport
(23.7 km)
Landmarks: Playa Gaviota Azul
(180m)
Landmarks: Delphinus Punta Cancun
(220m)
Landmarks: Los Cubos de Forum
(250m)
Landmarks: Ruinas Mayas Punta Cancún
(290m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1

Deluxe King Room

1 King bed
Has window
Non-smoking
Private bathroom
Room Details
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7

Superior King Room With Ocean View

1 King bed
Non-smoking
Air conditioning
Wardrobe
Connecting rooms
Blackout curtains
Room Details
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7

Superior Room With Two Double Beds And Sea View

2 Double bed
Has window
Non-smoking
Air conditioning
Ocean view
Wardrobe
Connecting rooms
Room Details
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2

Honeymoon Suite Ocean Front

1 King bed
Has window
Non-smoking
Ocean view
Room Details
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8

Altitude Master Suite Ocean Front

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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5

Deluxe Oceanfront Room With Two Double Beds

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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7

Altitude king Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Suite Altitude

1 King bed or 2 Double bed
Has window
Non-smoking
Room Details
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8

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
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4

Standard Room, 2 Double Beds, City View

2 Double bed
Non-smoking
Air conditioning
Wardrobe
Connecting rooms
Blackout curtains
Room Details
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4

Standard King Room

1 King bed
Has window
Non-smoking
Room Details
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10

Altitude king Suite Ocean Front

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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4

Altitude Suite Ocean Front

1 King bed or 2 Double bed
Has window
Non-smoking
Room Details
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Deluxe Room with Two Double Beds

2 Double bed
Has window
Non-smoking
Room Details
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6

Altitude Corner Suite Partial Ocean View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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5

Ocean Front Presidential Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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4

Deluxe Guest Room, 2 Double, Partial Ocean View

2 Double bed
Has window
Non-smoking
Room Details
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Deluxe King Room with Partial Ocean View

1 King bed
Has window
Non-smoking
Room Details
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3

Deluxe Ocean Front king Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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4

Oceanfront Family Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Room Details
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4

Altitude two double Suite

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
12

Altitude Corner Suite Ocean Front

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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4

Altitude Master Suite Ocean Front

1 King bed and 1 Sofa bed
Has window
Non-smoking
Ocean view
Room Details
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Guest Reviews

8.4/10
Very Good
136 reviews
This property hasn't received any negative reviews in the past 2 years.
  • Cleanliness8.5
  • Amenities8.4
  • Location8.9
  • Service7.9
Average for similar properties in Cancun
Most Mentioned
Review summary
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Beach: Guests frequently praise the hotel's direct access to the beach, describing it as clean, beautiful, and perfect for relaxation. The availability of free towels and beach tents enhances the experience by allowing more time to enjoy the Caribbean Sea.(based on 5 reviews)
F‍a‍n‍c‍y‍-‍l‍r‍y
June 25, 2025
淡季真的很香,人少價格合適,加勒比海確實名不虛傳。餐廳的話其實還是自助餐廳最好吃,日本餐廳千萬不要吃(除非約到鐵板燒),意大利餐廳也就一般般,甜品有股香精的味道。躺平還是很不錯的
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R‍a‍m‍r‍o‍u‍m‍ ‍K‍e‍n‍z
January 23, 2024
Itbwas good overall, location, beach was great. However the food and restaurants at the hotel were average.
R‍o‍d‍n‍e‍y‍ ‍M‍b‍a
December 28, 2023
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 9, 2023
This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2024
It was great!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 15, 2022
My fav hotel
_‍W‍e‍C‍h‍a‍t‍2‍6‍8‍9‍5‍2‍*‍*‍*‍*
November 19, 2024
酒店位置絕佳,樓下的海灘可能是坎昆最好的,沙細水清。距離港口步行10分鐘可達,去女人島方便。這家菜也可以,有燉豬肉和燉雞肉,米飯,bar的飲料做的很好喝。有時晚上有表演。 前台服務態度挺好的,尤其是一位深藍色衣短袖的戴眼鏡的男前台,態度很好。 總體很好,適合度假。普通房間能看到邊緣的一點海,如果需要海景還是建議海景房。海邊酒店就是會比較潮,但是海確實美。
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V‍i‍t‍a‍l‍i‍i‍ ‍S‍a‍v‍c‍h‍e‍n‍k‍o
May 7, 2025
Пребывание не понравилось с самого начала: задержка в заселении на час, хамское поведение сотрудников ресепшен, нежелание помочь или провести задержку в комфорте. Не работали в сутки ключи от номера (один из двух на номер) сотрудники не смогли решить проблему и постоянно перезаписывали вход в номер с одного на другой ключ. Оба ключа одновременно так и не заработали. Питание понравилось, но не разнообразное, для нескольких дней пребывания считаю хорошим, но если остаться на неделю и больше - не рекомендую. Напитки в центральном баре хорошие. Спасибо сотруднику Густаву за помощь в расселении, про иных такого сказать не могу. В душевой был неисправен душ - текла вода мощной струей со смесителя (номер 202) Отель не стоит своих денег, если будет иметься альтернатива - лучше взять другой.
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Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Activities
Cleaning services
Facilities for children
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican, Continental
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 514
Phone:+52-9988915555
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?

Check-in at Krystal Grand Cancun All Inclusive is from 15:00 and check-out is by 12:00.

Does Krystal Grand Cancun All Inclusive have a swimming pool?

Yes, Krystal Grand Cancun All Inclusive has a pool.

Are pets allowed at Krystal Grand Cancun All Inclusive?

No, pets are not allowed at Krystal Grand Cancun All Inclusive.

Does Krystal Grand Cancun All Inclusive provide breakfast?

Yes, guests at Krystal Grand Cancun All Inclusive can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Krystal Grand Cancun All Inclusive?

Prices at Krystal Grand Cancun All Inclusive may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to Krystal Grand Cancun All Inclusive?

The nearest airport is Cancun International Airport, just about 28 mins from hotel by car (23.7 km) away.

What is the cancellation policy for Krystal Grand Cancun All Inclusive?

The cancellation policy for Krystal Grand Cancun All Inclusive depends on the room type and booking terms.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport23.69KM
Average Price FromTWD13563
Hotel Star Rating4