Krystal Grand Cancun All Inclusive
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1 night
1 room, 2 adults, 0 children
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Krystal Grand Cancun All Inclusive

Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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hotel overview picture
Highlights
Ideal location
Delicious breakfast
Lots to do
Free parking
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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8.4/10
Very Good
The hotel is in a good location, facing the sea, very comfortable
All 139 reviews
Surroundings
Airport: Cancun International Airport
(23.7 km)
Landmarks: Playa Gaviota Azul
(180m)
Landmarks: Delphinus Punta Cancun
(220m)
Landmarks: Grand Fiesta Americana Coral Beach Cancún
(230m)
Landmarks: Los Cubos de Forum
(250m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe King Room
5

Deluxe King Room

1 King bed
Has window
Non-smoking
Private bathroom
Private toilet
Room Details
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Superior King Room With Ocean View
9

Superior King Room With Ocean View

1 King bed
Non-smoking
Air conditioning
Private toilet
Wardrobe
Connecting rooms
Room Details
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Presidential Room, 1 King Bed, Ocean View
11

Presidential Room, 1 King Bed, Ocean View

1 King bed
Non-smoking
Air conditioning
Private toilet
Wardrobe
Connecting rooms
Room Details
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Superior Room With Two Double Beds And Sea View
8

Superior Room With Two Double Beds And Sea View

2 Double bed
Has window
Non-smoking
Air conditioning
Ocean view
Private toilet
Wardrobe
Room Details
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Honeymoon Suite Ocean Front
7

Honeymoon Suite Ocean Front

1 King bed
Has window
Non-smoking
Ocean view
Private toilet
Room Details
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Altitude Master Suite Ocean Front
9

Altitude Master Suite Ocean Front

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Deluxe Oceanfront Room With Two Double Beds
5

Deluxe Oceanfront Room With Two Double Beds

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Altitude king Suite
7

Altitude king Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Suite Altitude

Suite Altitude

1 King bed or 2 Double bed
Has window
Non-smoking
Private toilet
Room Details
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Standard King Room
5

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
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Standard Room, 2 Double Beds, City View
4

Standard Room, 2 Double Beds, City View

2 Double bed
Non-smoking
Air conditioning
Private toilet
Wardrobe
Connecting rooms
Room Details
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Standard King Room
7

Standard King Room

1 King bed
Has window
Non-smoking
Private toilet
Room Details
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Altitude king Suite Ocean Front
13

Altitude king Suite Ocean Front

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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Altitude Suite Ocean Front
5

Altitude Suite Ocean Front

1 King bed or 2 Double bed
Has window
Non-smoking
TV
Private toilet
Room Details
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Deluxe Room with Two Double Beds
1

Deluxe Room with Two Double Beds

2 Double bed
Has window
Non-smoking
Private toilet
Room Details
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Altitude Corner Suite Partial Ocean View
9

Altitude Corner Suite Partial Ocean View

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Ocean Front Presidential Suite
5

Ocean Front Presidential Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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Deluxe Guest Room, 2 Double, Partial Ocean View
5

Deluxe Guest Room, 2 Double, Partial Ocean View

2 Double bed
Has window
Non-smoking
Private toilet
Room Details
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Deluxe King Room with Partial Ocean View
1

Deluxe King Room with Partial Ocean View

1 King bed
Has window
Non-smoking
Private toilet
Room Details
Check Availability
Deluxe Ocean Front king Room
9

Deluxe Ocean Front king Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Oceanfront Family Suite
6

Oceanfront Family Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
TV
Private toilet
Room Details
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Altitude Corner Suite Ocean Front
15

Altitude Corner Suite Ocean Front

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
Altitude two double Suite
10

Altitude two double Suite

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
Check Availability
Altitude Master Suite Ocean Front
9

Altitude Master Suite Ocean Front

1 King bed and 1 Sofa bed
Has window
Non-smoking
Ocean view
Private toilet
Room Details
Check Availability
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Guest Reviews

8.4/10
Very Good
139 reviews
Verified Reviews
  • Cleanliness8.5
  • Amenities8.4
  • Location9.0
  • Service7.8
Average for similar properties in Cancun
Most Mentioned
AI Summary
The accommodation provides excellent customer service, spacious and comfortable rooms, and an ideal location near nightclubs and a beautiful beach. Guests praised the cleanliness and good room service.
R‍a‍m‍r‍o‍u‍m‍ ‍K‍e‍n‍z
January 23, 2024
Itbwas good overall, location, beach was great. However the food and restaurants at the hotel were average.
R‍o‍d‍n‍e‍y‍ ‍M‍b‍a
December 28, 2023
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
L‍a‍w‍r‍e‍n‍c‍e‍ ‍E‍d‍w‍a‍r‍d
August 9, 2023
This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.
J‍u‍y‍e‍o‍n
April 24, 2024
It was great!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 15, 2022
My fav hotel
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 19, 2024
The hotel is in a great location. The beach downstairs may be the best in Cancun, with fine sand and clear water. It is a 10-minute walk from the port, and it is convenient to go to Isla Mujeres. The food here is also good, with stewed pork and stewed chicken, rice, and the drinks in the bar are delicious. Sometimes there are performances at night. The front desk service attitude is quite good, especially the male front desk in a dark blue short-sleeved shirt and glasses, who has a very good attitude. Overall, it is very good and suitable for vacation. Ordinary rooms can see a little sea at the edge. If you need a sea view, it is recommended to have a sea view room. Seaside hotels are more humid, but the sea is indeed beautiful.
Original TextTranslation provided by Google
V‍i‍t‍a‍l‍i‍i‍ ‍S‍a‍v‍c‍h‍e‍n‍k‍o
May 7, 2025
I didn't like the stay from the very beginning: an hour's delay in checking in, rude behavior of the reception staff, unwillingness to help or spend the delay in comfort. The keys to the room (one of two per room) did not work for 24 hours; the staff were unable to solve the problem and constantly re-registered the entry to the room from one key to the other. Both keys did not work at the same time. I liked the food, but not varied, for a few days of stay I consider it good, but if you stay for a week or more - I do not recommend it. The drinks in the central bar are good. Thanks to the employee Gustav for helping with the check-in, I can't say the same about others. The shower was broken - water flowed in a powerful stream from the mixer (room 202) The hotel is not worth the money, if there is an alternative - it is better to take another one.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2025
The room is a bit old. The beach is nice. Restaurant reservation is a bit troublesome and the app is not easy to use
Original TextTranslation provided by Google

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Continental
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Number of Rooms: 514
Phone:+52-9988915555
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.

Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?

The check-in time at Krystal Grand Cancun All Inclusive is 15:00 and the check-out time is 12:00.

Does Krystal Grand Cancun All Inclusive have a swimming pool?

Yes, Krystal Grand Cancun All Inclusive has a pool.

Are pets allowed at Krystal Grand Cancun All Inclusive?

Unfortunately, pets are not allowed at Krystal Grand Cancun All Inclusive.

Does Krystal Grand Cancun All Inclusive provide breakfast?

Yes, guests at Krystal Grand Cancun All Inclusive can enjoy breakfast during their stay. Breakfast option(s): American, Continental.

How much does it cost to stay at Krystal Grand Cancun All Inclusive?

Prices at Krystal Grand Cancun All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Krystal Grand Cancun All Inclusive?

Cancun International Airport is the closest airport to Krystal Grand Cancun All Inclusive, and it is about 28 mins from hotel by car (23.7 km).

What is the cancellation policy for Krystal Grand Cancun All Inclusive?

The cancellation policy for Krystal Grand Cancun All Inclusive varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport23.69KM
Average Price FromGBP301
Hotel Star Rating4