Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Highlights
Ideal location
Delicious breakfast
Lots to do
Free parking
Amenities
Golf Course
Outdoor swimming pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
All amenities
Property Description
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
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8.5/10
Very Good
Altitude suite is great!
All 48 reviews
Surroundings
Airport: Cancun International Airport
(23.7 km)
Landmarks: Zona Hotelera Cancun
(180m)
Landmarks: Playa Gaviota Azul
(180m)
Landmarks: Grand Fiesta Americana Coral Beach Cancún
(230m)
Landmarks: Los Cubos de Forum
(250m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe King Room
1 King bed
Has window
Non-smoking
Private bathroom
Private toilet
Room Details
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8
Superior King Room With Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
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8
Superior Room With Two Double Beds And Sea View
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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7
Honeymoon Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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5
Deluxe Oceanfront Room With Two Double Beds
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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7
Altitude king Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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1
Suite Altitude
1 King bed or 2 Double bed
Has window
Non-smoking
Private toilet
Room Details
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4
Standard Room, 2 Double Beds, City View
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
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12
Altitude king Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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13
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Private toilet
Wardrobe
Room Details
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5
Altitude Suite Ocean Front
1 King bed or 2 Double bed
Has window
Non-smoking
TV
Private toilet
Room Details
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1
Deluxe Room with Two Double Beds
2 Double bed
Has window
Non-smoking
Private toilet
Room Details
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9
Altitude Corner Suite Partial Ocean View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
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5
Ocean Front Presidential Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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5
Deluxe Guest Room, 2 Double, Partial Ocean View
2 Double bed
Has window
Non-smoking
Private toilet
Room Details
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1
Deluxe King Room with Partial Ocean View
1 King bed
Has window
Non-smoking
Private toilet
Room Details
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9
Deluxe Ocean Front king Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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7
Oceanfront Family Suite
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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10
Altitude two double Suite
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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15
Altitude Corner Suite Ocean Front
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Ocean view
Private toilet
Room Details
Check Availability
14
Altitude Master Suite Ocean Front
1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Ocean view
Room Details
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Guest Reviews
8.5/10
Very Good
48 reviews
Verified Reviews
Cleanliness8.6
Amenities8.4
Location9.1
Service7.9
Average for similar properties in Cancun
Most Mentioned
AI Summary
The accommodation provides excellent customer service, spacious and comfortable rooms, and an ideal location near nightclubs and a beautiful beach. Guests praised the cleanliness and good room service.
Ramroum Kenz
January 23, 2024
Itbwas good overall, location, beach was great.
However the food and restaurants at the hotel were average.
Rodney Mba
December 28, 2023
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
Lawrence Edward
August 9, 2023
This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.
Guest User
July 30, 2022
The hotel was clean and right in the middle of everything. The staff were very helpful and friendly. Will stay again!!
Juyeon
April 24, 2024
It was great!!
Orengo
August 2, 2022
Pros: Housekeeping does a great job of cleaning and maintaining rooms. Nice pools. Great location near hotel zone *****. Not far from public transport.
Cons: Food at the hotel is horrible. Water in bathroom not clean and has a funny smell. AC in room doesn’t cool. And too much seaweed on beach.
Lari Cracco
August 20, 2022
Altitude suite is great!
Guest User
December 15, 2022
My fav hotel
Services & Amenities
Most Popular Amenities
Golf Course
Off-site
Outdoor swimming pool
Beach Volleyball
Diving
Off-site
Snorkeling
Off-site
Sauna
Additional charge
Spa
Massage Room
Fitness Room
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Billiards Room
Restaurant
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
Babysitting Services
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Car Rental
Taxi booking service
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Currency Exchange
Tour/Ticket Service
Languages Spoken
Spanish
Food & Drink
Snack Bar
Kiosk/ Convenience Store
Bar
Room Service
Health & Wellness
Spa
Billiards Room
Windsurfing
Off-site
Diving
Off-site
Beach Volleyball
Golf Course
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Additional charge
Body Care
Snorkeling
Off-site
Yoga Session
Activities
Beach Umbrella
Game Room
Public Areas
No Smoking in Public Areas
Picnic Area
Smoking Area
Garden
ATM
Elevator
Cleaning Services
Dry Cleaning
Additional charge
Ironing Service
Clothes Dryer
Laundry Service (On-Site)
Clothes Steamer
Facilities for Children
Children's Playground
Babysitting Services
Children's Desktop Game/ Jigsaw Puzzle
Children's Meals Available
Children's Toys
Kids' Club
Children's Pool
Business Services
Postal Service
Multi-Function Room
Wedding Service
Meeting Room
Accessibility
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
StyleBuffet
Age
Fee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Cash
Property Description
Number of Rooms: 518
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This beach hotel is 0.4 mi (0.6 km) from Forum Beach and 0.4 mi (0.6 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Restaurante Ayami, one of the hotel's 8 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 6 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?
The check-in time at Krystal Grand Cancun All Inclusive is 15:00 and the check-out time is 12:00.
Does Krystal Grand Cancun All Inclusive have a swimming pool?
Yes, Krystal Grand Cancun All Inclusive has a pool.
Are pets allowed at Krystal Grand Cancun All Inclusive?
Unfortunately, pets are not allowed at Krystal Grand Cancun All Inclusive.
Does Krystal Grand Cancun All Inclusive provide breakfast?
Yes, guests at Krystal Grand Cancun All Inclusive can enjoy breakfast during their stay. Breakfast option(s): American, Continental.
How much does it cost to stay at Krystal Grand Cancun All Inclusive?
Prices at Krystal Grand Cancun All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Krystal Grand Cancun All Inclusive?
Cancun International Airport is the closest airport to Krystal Grand Cancun All Inclusive, and it is about 28 mins from hotel by car (23.7 km).
What is the cancellation policy for Krystal Grand Cancun All Inclusive?
The cancellation policy for Krystal Grand Cancun All Inclusive varies depending on the type of room and booking conditions.