Ocean Spa Hotel – All Inclusive
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1 night
1 room, 2 adults, 0 children
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Ocean Spa Hotel – All Inclusive

Blvd. Kukulcan 3.5, Kukulcan Boulevard, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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Highlights
Free parking
Delicious breakfast
Lots to do
Amenities
Golf Course
Sauna
Spa
Massage Room
ParkingFree
24-Hour Front Desk
Luggage Storage
Children's Pool
All amenities
Property Description
With a stay at Ocean Spa Hotel – All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Langosta Beach. This all-inclusive hotel is 5.6 mi (9 km) from La Isla Shopping Mall and 4.2 mi (6.7 km) from Gaviota Azul Beach.
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6.9/10
Excellent service, good food, very good attention from the workers
All 56 reviews
Surroundings
Airport: Cancun International Airport
(21.0 km)
Landmarks: Sail Away Cancun
(<100m)
Landmarks: Parroquia de Cristo Resucitado
(120m)
Landmarks: Playa Tortugas
(140m)
Landmarks: Conexión Nativa Cancún
(230m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room
6

Standard Room

2 Double bed or 1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Towels
Room Details
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Guest Reviews

6.9/10
56 reviews
  • Cleanliness6.8
  • Amenities6.8
  • Location6.9
  • Service6.9
Average for similar properties in Cancun
Most Mentioned
Review summary
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Staff Service: Repeatedly praised for being friendly, attentive, and accommodating .(based on 2 reviews)
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
August 27, 2023
Good place in hotels zone. Food supply and service timely. the only thing to be improved is the wet stairs , it’s pretty slippery without any protection stuffs on the ground, only caution sign there. Be careful when walking to the canteen. No fitness room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 15, 2023
Excellent service, good food, very good attention from the workers
Original TextTranslation provided by Google
s‍z‍k‍1‍2
February 11, 2024
The rice was delicious 🎵
Original TextTranslation provided by Google
N‍a‍k‍i‍a
April 15, 2025
I liked Fernando. He made great drinks and always had good customer service. Gabella was cool as well but when I asked for some assistance, she lied and said ok but never got ne the assistance i required. Nicandro was terrible at securing my safety against a crazed taxi driver who got out the taxi to berate me and another patron. Nicandro did nothing to remove the trespasser. The supervisor did nothing to make me feel secure either. I nevee even met him although his employees lied and said id be able to talk to him. For the most oart, there is not much to do here. Its good cause its fairly close to the ave where the fun happens. The food coukd be increasingly better. They only ever scanned mine and my company's bracelets when it came to dining because they said people kept taking food and not finishing it. Why am I getting clocked for not finishing my food at an all inclusive resort? The breakfast was nearly the same everyyyyyyyday. And no it wasnt the same in quality. Whoever they had on Sunday 04/06 should be hired for everyday at this point. The beach was raggedy to say the least but i mean, hey. Its definitely in its natural state. So its ok. At least you can take the shuttle bus to Sundet Royale.
D‍o‍u‍g‍l‍a‍s‍s
April 5, 2025
The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏
A‍n‍d‍r‍e‍a‍ ‍J‍o
April 3, 2025
Great Stuff: The staff at the restaurant and bar was excellent - friendly and eager to please. Check in and out was quick and painless. The massage at the spa was awesome, but a bit expensive. The lobby was clean. The pool area was nice. Not so great stuff: The hallways and walls were dirty. No elevators - except for the spa on the 2nd floor - and we were on the 3rd floor. The bottom of the pool had chunks of the floor missing - saw a few bloody feet on adults and kids. The room: UGH! Very outdated and badly in need of repair. The bolt lock wouldn't latch and it looked like it had been kicked in at one time. No chain. The bathroom looked dirty due to scraped and chipped walls. We had 2 bath towels and they were rags. Had to ask for face and hand towels twice. The buffet was boring and the food is bland - we tried the Mexican, Oriental and Italian "cuisine" but absolutely NO flavor.
B‍r‍e‍n‍d‍a
March 21, 2025
The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment.
D‍y‍l‍a‍n
March 14, 2025
This property is not anything like what it shows on *******. We went for our honeymoon and boy did we regret it. The beds were gross, the food was almost as good as microwaved food, and the pools were nasty. We stayed one night because we had to, then left for a different resort the next morning(The Royal Cancun). I had payed in advance for 1 week and only used one night. I’m out 1000$ now because they wouldn’t refund me. Don’t waste your time with this awful place. Spend a little bit more money and enjoy Mexico.

Services & Amenities

Spa
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cots are not included in the total price. For details, please contact the hotel.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$1,000 (approx. NZD 89.88) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Renovated: 2007
  • Number of Rooms: 151
With a stay at Ocean Spa Hotel – All Inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Langosta Beach. This all-inclusive hotel is 5.6 mi (9 km) from La Isla Shopping Mall and 4.2 mi (6.7 km) from Gaviota Azul Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Asian cuisine at Fussion, one of the hotel's 4 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Stay in one of 151 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Frequently Asked Questions

What are the check-in and check-out times at Ocean Spa Hotel – All Inclusive?

The check-in time at Ocean Spa Hotel – All Inclusive is 15:00 and the check-out time is 11:00.

What amenities and services does Ocean Spa Hotel – All Inclusive have?

Ocean Spa Hotel – All Inclusive has the following amenities and services: Shuttle Bus Service.

Are pets allowed at Ocean Spa Hotel – All Inclusive?

Unfortunately, pets are not allowed at Ocean Spa Hotel – All Inclusive.

How much does it cost to stay at Ocean Spa Hotel – All Inclusive?

Prices at Ocean Spa Hotel – All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Ocean Spa Hotel – All Inclusive?

Cancun International Airport is the closest airport to Ocean Spa Hotel – All Inclusive, and it is about 27 mins from hotel by car (21.0 km).

What is the cancellation policy for Ocean Spa Hotel – All Inclusive?

The cancellation policy for Ocean Spa Hotel – All Inclusive varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.04KM
Average Price FromNZD297
Hotel Star Rating3