Hotel NYX Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Cancun

Hotel NYX Cancun

Boulevard Kukulcan Mz52 Km 11.5, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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hotel overview picture
Last booked 13 hrs ago
Highlights
Varied breakfast
Sparkling clean
Excellent service
Free parking
Top local pick
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Amenities
Outdoor swimming pool
Beach Volleyball
Spa
Massage Room
Fitness Room
Private parkingFree
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
The NYX Cancun Hotel is located on the best beach in Cancun's hotel zone, a paradisiacal white sand beach bathed by an incredible turquoise blue Caribbean Sea. Its location, its design, as well as its wide range of services and activities for all ages, make the NYX Cancun Hotel a perfect resort where families, couples or groups of friends can enjoy unforgettable and well-deserved days of rest. The NYX Cancun Hotel has a total of 195 rooms and suites designed with charm and delicacy and equipped with everything necessary to guarantee guests a perfect vacation in terms of relaxation and comfort. In addition, the unbeatable location of these rooms provides guests with spectacular views of the Caribbean Sea and the Nichupté Lagoon.
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9.4/10
Amazing
Very good hotel, ideal location and very friendly staff
All 48 reviews
Surroundings
Airport: Cancun International Airport
(21.7 km)
Landmarks: Scorpion’s Temple
(360m)
Landmarks: Rueda de la fortuna
(410m)
Landmarks: Columbus The Romantic Dinner Cruise
(420m)
Landmarks: Yamil Lu'um
(470m)
Landmarks: Luchatitlán
(650m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Master Suite
9

Master Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Standard Room
5

Standard Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Junior Suite
5

Junior Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
Check Availability
Sunset Suite
7

Sunset Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Deluxe Room

Deluxe Room

1 King bed
Has window
Non-smoking
Air conditioning
Minibar
Electric fan
Private toilet
Room Details
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Guest Reviews

9.4/10
Amazing
48 reviews
Verified Reviews
  • Cleanliness9.8
  • Amenities8.6
  • Location9.8
  • Service9.5
Average for similar properties in Cancun
Most Mentioned
AI Summary
The accommodation provides a diverse and satisfying breakfast, clean rooms, and prime beach location with easy access to downtown and public transportation. Guests also praise the attentive and friendly staff.
M‍I‍Y‍U‍K‍I
July 3, 2025
We made a reservation after reading reviews saying the Italian restaurant was delicious, but it turned out that the Italian restaurant was not included in the all-inclusive plan. However, the other food was also very good. We called to request drinks to be restocked in the fridge, but they never arrived. Although it was the low season, the pool was small and there were never any available seats. At night, there was live band music in the lobby, and we had a great time.
U‍K‍ ‍t‍r‍a‍v‍e‍l‍l‍e‍r
May 2, 2025
This was a really good stay. I stayed at the master suite which was spacious clean and had a great seafront view. The hotel is small which makes it very cosy and intimate compared to big hotels. Staff are nice and breakfast was good. Location is very good near to a big shopping mall. I enjoyed the stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 25, 2025
The shower is very bad, and the water doesn't drain. In some buildings, there is no elevator, so we had to go up four floors with two 23kg bags through the stairs.
E‍v‍a
August 3, 2024
This was our favorite stay in whole mexico!! Amazing room, the best bed I have ever slept on, very clean, suuuper friendly staff, great breakfast. Great price!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 13, 2024
Everything was amazing at this hotel except for a couple things. The service was wonderful. Enjoyed that part the most. The food was also very good. Especially enjoyed the gourmet Italian restaurant, Chianti. Service there is the bomb! The pool is small and overcrowded, however. Not much seating around the pool either. The beach was sufficiently stocked with plenty of palapas and chairs, which was nice. Didn't have a problem getting a space on the beach any time of day. The color of the water in this location is absolutely breathtaking, but the roughness of the beach is tremendous. Very difficult to enjoy the water at all. Next time I will have to find a place with calmer waters. Getting a reservation for the gourmet restaurants is daunting, as usual for Mexico. I can never understand why making dinner reservations is so difficult to do at these all inclusive hotels. It is really ridiculous. The day we arrived, the "concierge" (but really the timeshare sales person) promised to make a reservation for us for a few nights later to eat at the Italian restaurant, and she told us to check with her the day before to confirm the reservation. So I did exactly as she said but I was told that they cannot see what reservations are made until the day of the reservation. So I had to check again the day of, and of course there was no reservation made for us. They were able to give us a reservation for that evening, however. Good thing because I would have really been upset had they not, especially since we were going to be leaving the next day! Soooo very tired of this BS at the all inclusives. It's coming to the point where it's not even worth it to do the all-inclusive anymore. So very ridiculous, I swear. Something so easy has to be so difficult for them. Anyway, I wouldn't stay here again because we were not able to enjoy the pool at all, nor the beach because of the roughness of the water. Almost constantly there is a volleyball game going on in the pool and there's no room for anything else unless you want to get hit in the head by the ball! But the music around the pool was good most of the time.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 18, 2023
Balcony door/window lock was broken when we checked in. We had to call maintenence to get them to fix it.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 13, 2023
Attitudes from the front desk is so bad!!! They are always chatting with each other and indifferent with customers! Amenities are poor as well. The shampoo box dropped to the ground at midnight…and the coffee pot malfunctioned.
E‍z‍z‍o‍u
December 2, 2022
The place is really good with an incredible private beach, But what really stood out to me is the quality of the service, the employees of the hotel really take care of you in the most professional and friendly way possible ! I recommend !

Services & Amenities

Outdoor swimming pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$150.00 (approx. NZD 250.95) is charged.
Deposit Payment MethodsThis property accepts credit cards and cash
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2012
  • Renovated: 2018
  • Number of Rooms: 196
The NYX Cancun Hotel is located on the best beach in Cancun's hotel zone, a paradisiacal white sand beach bathed by an incredible turquoise blue Caribbean Sea. Its location, its design, as well as its wide range of services and activities for all ages, make the NYX Cancun Hotel a perfect resort where families, couples or groups of friends can enjoy unforgettable and well-deserved days of rest. The NYX Cancun Hotel has a total of 195 rooms and suites designed with charm and delicacy and equipped with everything necessary to guarantee guests a perfect vacation in terms of relaxation and comfort. In addition, the unbeatable location of these rooms provides guests with spectacular views of the Caribbean Sea and the Nichupté Lagoon.

Frequently Asked Questions

What are the check-in and check-out times at Hotel NYX Cancun?

The check-in time at Hotel NYX Cancun is 15:00-24:00 and the check-out time is 12:00.

Does Hotel NYX Cancun have a swimming pool?

Yes, Hotel NYX Cancun has a pool.

Are pets allowed at Hotel NYX Cancun?

Unfortunately, pets are not allowed at Hotel NYX Cancun.

How much does it cost to stay at Hotel NYX Cancun?

Prices at Hotel NYX Cancun are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Hotel NYX Cancun?

Cancun International Airport is the closest airport to Hotel NYX Cancun, and it is about 24 mins from hotel by car (21.7 km).

What is the cancellation policy for Hotel NYX Cancun?

The cancellation policy for Hotel NYX Cancun varies depending on the type of room and booking conditions.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.67KM
Average Price FromNZD523
Hotel Star Rating3