Hard Rock Hotel Cancun - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
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Hard Rock Hotel Cancun - All Inclusive
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Quintana Roo 77500, Mexico
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Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This 4.5-star resort is 1.9 mi (3.1 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from El Rey Ruins.Show More
We Price Match
3.8/5Good·
Very good hotel good food excellent location, needs better service
Localização topAll 102 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExclusive Beach AreaSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Cancún International Airport
(18.7 km)
Landmarks: Escapology Escape Rooms Cancun
(<100m)
Landmarks: Playa Ballenas
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Rock Suite Ocean View (two Bedroom)
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
6
Deluxe Room - Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Visual Fire Alarm
Alcoholic Beverages
Check Availability
10
DELUXE PURE WELLNESS - KING BED
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
8
Deluxe Room - King Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Visual Fire Alarm
Alcoholic Beverages
Check Availability
7
Deluxe Lagoon View Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
7
Rock Suite Ocean view (One Bedroom)
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
4
Deluxe Family Ocean View Double Beds - Two Bedroom
4 Double bed
Free Wi-Fi
Non-smoking
Private Bath
Private Toilet
Visual Fire Alarm
Alcoholic Beverages
Check Availability
6
Deluxe Ocean View Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
8
Deluxe Lagoon View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
5
Diamond Ocean View Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Deluxe Family Lagoon View (two Bedroom)
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
9
Rock Royalty Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Sea View
Check Availability
13
Deluxe Ocean View King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
Private Toilet
Check Availability
Hide Room Types
Guest Reviews(102)
3.8/5
Good
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Guest User
April 8, 2024
Worst view I’ve had from my balcony-just white brick wall!
Bathroom stunk of sewerage so bad one day could really use it. Had to get up 730am to get a sunbed and still very few left then!!! Not enough beds round pool area.
Very packed and loud on the evenings and just karaoke and disco after 10pm! Not worth the money I paid
Localização top
September 24, 2023
Very good hotel good food excellent location, needs better service
Original TextTranslation provided by Google
Karla
March 3, 2024
Entertainment was meh. VIP is only if you buy a time share. Not all cabana's / seating or pools available to us non hall of fame people. Black wrist bands are the VIP due to purchasing a time share. I did love my ocean view, which was what I paid for. The food was good. Zen needs a reservation so make that between 11-4 it may be made days in advance. Toro was excellent and isla was very good as well. Frida was our breakfast and lunch spot. It’s a buffet. The grill outside had me hooked on cheese fries with jalapeños. Tips will keep your drinks coming. If you use the hot tub READ the instructions. lol. Drinks in fridge are refilled daily. They cleaned our room every day except our last. The airport took our toopaste so the hotel brought us some twice. I did tip them every time they came.
Kerilyn
February 28, 2024
I attended my friend’s wedding at the Hard Rock Cancun and stayed for a week on the Rock Royalty level! It came with its own private patio, a private pool area and two private bars and the most amazing staff! I want to send a special thank you to Tony, Tefy, Yared, Yisus, Ivan and our favourite bartender Jules! Thank you for all that you did to make my stay exceptional!!!
David Austin
February 23, 2024
The bed was so uncomfortable had a sore back the whole time I was there. Service was good and friendly. Food choices were not good. VIP service was we were approached about time share BS. Watch out for them, they will lie to you just to get you to go to breakfast and see a fancy room and pressure you over and over to sell you a time share. Loud music almost every night can’t even relax I wouldn’t stay here again. Nice vacation away from the hotel and better food. Try Taco tequila at isla mall
SUZANNA
February 17, 2024
I enjoyed stay but not five stars because of elevator situation. The Wait was to long and only one working on each end making us go up and down stairs too much and with little kids it was definitely not fun!
Kala
February 17, 2024
We had the best time and were extremely satisfied with the service, Isla and stefano were incredibly helpful and
good to us.
Jennifer
February 15, 2024
We had a wonderful time at Hard Rock, the facilities were great, buffet was the best all inclusive buffet I have had, and the nightly entertainment was great! Our family of 5 had a blast!
Roman
March 1, 2024
My feeling is, that i come from village and the servises ,what i receive , be on this level
Property Policies
Check-in and Check-out Times
Check-in: 15:00–05:30 the next day
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2005
- Renovated: 2012
- Number of Rooms: 532
Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This 4.5-star resort is 1.9 mi (3.1 km) from La Isla Shopping Mall and 2.3 mi (3.7 km) from El Rey Ruins.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy pizza at Pizzeto, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This resort has facilities measuring 16408 square feet (1524 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 601 guestrooms featuring free minibar items and espresso makers. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy pizza at Pizzeto, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This resort has facilities measuring 16408 square feet (1524 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 601 guestrooms featuring free minibar items and espresso makers. LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Exclusive Beach Area
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Airport Pick-up Service
Airport Shuttle Service
Bar
Tennis Court
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Multi-Function Room
Children's Pool
Children's Playground
Kids' Club
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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