Krystal Cancun All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun
Krystal Cancun All Inclusive
Paseo Kukulcan km 9, lotes 9 y 9A, Cancun, Quintana Roo 77500, Mexico
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With a stay at Krystal Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Gaviota Azul Beach and Cancun Convention Center. This upscale hotel is 0.2 mi (0.4 km) from Forum Beach and 0.6 mi (0.9 km) from Chac Mool Beach.Show More
We Price Match
3.2/5·
It is an incredible hotel, with a beautiful view of the sea and central
jessed marisol guerrero diazAll 101 Reviews
Amenities
Beach VolleyballSnorkelingSpaFitness RoomParkingFreeChildren's PoolKids' ClubLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(23.6 km)
Landmarks: The City Nightclub Cancun
(210m)
Landmarks: Congo Bar Cancun
(230m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
7
Standard King Room with City View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
City View
Check Availability
5
Standard Double Room with Two Double Beds and City View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Romantic Room, 1 King Bed, Balcony, Oceanfront
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
6
Luxury Double Room, 2 Double Beds, Balcony, Ocean View
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Luxury Double Room, 1 King Bed, Ocean View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Krystal Club with Balcony Ocean View, Two Double Beds
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
7
Krystal Club with Balcony Ocean View, King Bed
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
5
Family Studio, 1 King Bed with Sofa Bed, Sea View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Check Availability
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Guest Reviews(101)
3.2/5
Verified Reviews- Cleanliness3.2
- Amenities3.2
- Location3.2
- Service3.2
jessed marisol guerrero diaz
August 17, 2022
It is an incredible hotel, with a beautiful view of the sea and central
Original TextTranslation provided by Google
Mitra
February 20, 2024
The water was full yellow and contaminated to take shower with when I reported to the property didn’t do anything about it. Also, there was a leakage and I had a fall and have badly injured myself. The restaurants for dinner are almost always booked days in advance if you get a table, for example the Italian restaurant or other ones half of the menu is not included for all inclusive. So you have to pay extra. The elevator is very slow only one small the hall are just tiles smells like bleach the entire time there is no entertainment going on in the resort very basic. I have stayed in couple other resorts in the past, and they have impressed me, but Krystal a total disappoin**ent.
Béatrice
February 20, 2024
Great hotel and great staff . I would like to mention Victoria and Modesto at the bar in the evening. All the personnel were amazing even the sport activities crew !
It would be nice if the hotel had a shuttle from the airport, we got ripped off from the taxi organization, US$85 for 20 minutes ride. It cost us only CAN$42 for the way back .
Also, the waves are quite strong so it is impossible to really swim in the ocean. Even though, the hotel has the quiet part of the ocean compare to other hotels along the *****.
I highly recommend this hotel, the Italian restaurant Las Velas is really tasty, the other 2 were good too.(Mexican and Mediterranean food).
Melissa Lynn
February 16, 2024
This was our second visit to Krystal and we for sure WILL go back. The rooms need to be upgraded, our shower and sink faucets were in really bad shape and the toilet ran unless you jiggled the handle repeatedly. The fixtures and molding in the room need to be replaced. As for cleanliness, our room was cleaned every day with clean sheets and towels. They didn't however sweep or wash the floor. We made do and never complained because for the price you can't beat it! The staff work so hard and are so friendly they are so appreciative of tips and deserve them. We did the all-inclusive and will do it again, because of the ease. The onsite restaurants available for dinner are really good, the menu is limited and reservations can be difficult (my advice book your reservations using their online system for every night upon your arrival). The buffet and cafe available for breakfast and lunch are fair (freshly made omelets in the AM are really good). As far as the drinks, I believe the liquor may be watered down, but it was fine. We went during the Superbowl and it was disappointing that they did not have anything planned, we watched it in Spanish and got the jist of it. They did try to stream it in American, but it was a complete failure, but they did try. The beach is amazing, and the views from the oceanfront rooms are breathtaking (though we ordered a king-size bed and got two doubles-we just snuggled). The area around the resort is super fun with a great party vibe.
karen
February 15, 2024
Needs more things to do games music something exciting I did take my sister parasailing but the transportation was awful just awful here is what I have in transportation
$18.00
$138.00
$50.00 I will forever do my own transportation and maybe my own bookings
Yamilex
February 14, 2024
Had a good time and resort was nice but will probably not be returning due to top shelf liquors and more variety of beer not being offered. No one let us know that there would be additional charges for drinks even when you purchased the all inclusive package.
Verified traveler
February 11, 2024
This hotel is amazing. The price is not expensive but the location is perfect. It is next to the Hyatt but only costs half. The beach is shallow, good for kids.
The front desk is very friendly especially an old man named Rafael. One day I reserved the restaurant late, but with his help, I successfully finished the reservation 5 minutes before my originally planned dinner time. The next day, I need to check out late. He helped to stay 2 more hours without charging any extra cost.
- Quan & Sarah
Dean
February 4, 2024
The hotel resort was phenomenal! Loved it very well! Great service skills from all the staff! The 4 restaurants were really tasty and convenient! I would just suggest aquamarine improve the food experience there!
Pool , spa, hot tub beach, gym were nice places !
Willis
February 3, 2024
I liked the buffet and staff were friendly. I was not impressed that we had to take two queen beds when I had reserved a king bed. I also had to ask everyday for towels
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
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Property Description
- Opened: 1981
- Number of Rooms: 502
With a stay at Krystal Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Gaviota Azul Beach and Cancun Convention Center. This upscale hotel is 0.2 mi (0.4 km) from Forum Beach and 0.6 mi (0.9 km) from Chac Mool Beach.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Aquamarina, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 502 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy local and international cuisine at Aquamarina, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 502 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Services & Amenities
Most popular business facilities
Beach Volleyball
Snorkeling
Spa
Fitness Room
ParkingFree
Children's Pool
Kids' Club
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Fitness Room
Kids' Club
Show More