Hotel Maya Caribe Faranda
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Hotel Maya Caribe Faranda

Boulevard Kukulcan Km 6, Cancun, Quintana Roo 77500, Mexico
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With a stay at Hotel Maya Caribe Faranda in Cancun (Zona Hotelera), you'll be a 4-minute walk from Tortuga Beach and 11 minutes by foot from Langosta Beach. This beach hotel is 3.9 mi (6.3 km) from La Isla Shopping Mall and 8.2 mi (13.1 km) from Delfines Beach.Show More
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hotel overview picture
3.2/5Cleanliness: 3.2
All 15 Reviews
Amenities
Sunbathing AreaExclusive Beach AreaDivingSnorkelingSurfingSpaMassage RoomFitness RoomAirport Pick-up ServiceAirport Shuttle Service
All Amenities
Surroundings
Airport: Cancún International Airport
(23.4 km)
Landmarks: Columbus Romantic Dinner Cancun
(200m)
Landmarks: Dolphin Discovery Cancun
(200m)
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Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room
1

Standard Room

1 King bed or 2 Double bed
Has window
Non-smoking
Air conditioning
Minibar
Private toilet
Conditioner
Room Details
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Studio
10

Studio

1 King bed or 2 Double bed
Non-smoking
Air conditioning
Private bathroom
TV
Wardrobe
Room Details
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Guest Reviews(15)

3.2/5
Verified Reviews
  • Cleanliness3.2
  • Amenities3.2
  • Location3.2
  • Service3.2
L‍i‍z‍g‍u‍t‍i‍e‍r‍r‍e‍z‍0‍0‍7
April 8, 2024
The rundown: We specifically requested accommodations for my 77-year-old mother to be on a floor where walking would be easier and safer. Despite reaching out via email, our concerns seemed to have fallen on deaf ears. Upon arrival, it was clear that our requests had been ignored. Instead of a suitable room, we were given one that posed significant challenges and risks for her mobility. We were assigned room #103 which had plenty of uneven walkways and seemed to be the farthest room from the entrance. Maybe you like surprises on your vacation... They have a lovely peacock garden and they perform throughout the night. This is the most uncomfortable bed I've ever slept in in all my 43 years of living. No exaggerations here, I promise. I'm also pretty sure the beds and bedding have been around since they built the place. The shower's pressure is unpredictable, but the water temperature is consistently cold. PRO: You want a beach day or two. and you also want a cheap all-inclusive. the pina coladas and easy access to the beach are the only things in this joint that rock! More notes: The entrance for this hotel is actually at Dos Playas. I think they may have acquired this building and may have forgotten to change the address to make it easier for bus companies to find you. If you try to go to the address on google, your cab will be redirected. Our cab driver was not happy about this. Room #103's phone is just for show, and one of the female managers could use a crash course in hospitality. Oh, and good luck reaching the front desk by phone.
S‍h‍e‍l‍l‍e‍y‍ ‍P
April 4, 2024
Hotel maya caribe exceeded our expectations. We read some reviews that were not great but booked this hotel anyway. It was an authentic mexico resort. The staff were amazing!!! Jose Rios is the best bartender!!!! He is fun, kind, and makes the best margaritas! Our room was clean, the food was great, and the entertainment was fun. The table service at the restaurants were quick and attentive. You don’t have to fight for lounge chairs by the pool or beach. I will definitely return here!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2023
We were lucky enough to vacation twice in Cancun last year, with the second visit lasting only five days (13/12/22 - 17/12/22) and there's only one place we'll stay in Cancun and that's at the Maya Caribe/Dos Playas! My wife and I say the same kind of thing after every visit and it's worth sharing with everyone; we have never experienced such a fantastic all-round experience when staying at hotels all over the world, as we do when we stay at the Maya Caribe/Dos Playas! Where else will the hotel Manager ensure that you get to stay in the room you love, year after year?! How many hotel Managers give you a hug when they see you're about to check in, because they're so happy to see you again?! Which other hotel Manager makes sure you have a complimentary bottle of Champagne in your room on your first day, just because you love staying at the hotel so much?! The hotel Management, the porters, the maids, the maintenance guys, the bar staff, the chefs, the waiting staff, the reception staff, the entertainment team, the shop staff, the spa staff, the hotel security, the food, the drink, the views, the location, the hotel grounds, the beach, the peacocks, the ambience *ALL* made our stay what they always are - Perfecto! In fact, we love the place so much so, that we've just booked to go back for 22 days later on this year! As always, some people deserve a special mention for their outstanding hospitality and from our last visit, they are as follows: Yeing - Hotel Manager Always happy to help, nothing is too much trouble. Josue - Porter Works hard, but always has a smile on his face. Luis Cen - Restaurant Iguanas Supervisor Friendly guy, who always makes sure I'm topped up with chocolate milk! The Pizza Chefs (apologies, but we will remember your names for the next review we promise! We blame the Tequila!) There always seems to be a queue for pizzas, because they make them taste sooooo good! Snack Chef - Cielito Lindo Restaurant (again, apologies, but we will remember your name for the next review as well, we promise! We blame the iced beer!) He never stops! He's either cooking (the food is always delicious!) or clearing tables. Marco Valle - Bartender Cielito Lindo Restaurant A natural entertainer, who always knows how to keep the guests happy (iced beer for us!). Roll on August and 22 days in paradise...
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 17, 2022
Stayed (20/08/22 - 03/09/22) The title of our review literally says it all. Every year we return to the Maya Caribe/Dos Playas, we feel like we've returned to our second home and this time was no different. Once we'd arrived and entered the reception, we could see Yeing (the hotel Manager) behind the counter. As we approached, she looked up and recognised us straight away. She was so happy to see us, that she came from behind the counter to give both my wife and I a hug. We have never felt more welcome and valued in our lives. Yeing told us that unfortunately, we were unable to stay in 'our' room (the one we request to stay in every year) in the Maya Caribe until the following Tuesday but if we needed anything at all, to not hesitate to get in contact with her or the reception and they would sort it straight away (we moved into 'our' room in the Maya Caribe on the Tuesday, just as Yeing had promised.). Two prime examples of this were - 1. My wife went down to the reception to ask for a hairdryer for the room. This is a 6-minute round trip. By the time she had returned to the room, the hairdryer had already been dropped off by housekeeping. 2. I celebrated my birthday on the 1st of September. My wife went to the reception the day before and spoke to Yeing. She wanted to sort out/pay for a bottle of Prosecco to get brought to our room at 7am on the morning of my birthday. Yeing wouldn't accept any money from my wife and so at 7am sharp on my birthday, a free bottle of Prosecco and 2 Champagne flutes were delivered to our hotel room. What a lovely touch, from a lovely lady. We cannot fault Yeing and her team's customer service, year after year. Nothing is ever a problem and nothing is too much trouble. Every year we return, we always see improvements around the place. For example, we now get a strong Wi-Fi signal in our hotel room in the Maya Caribe. Having a strong Wi-Fi signal in our room isn't a priority for us, but to have one is always good. The reception staff are always attentive to the guests needs. The porters always keep busy helping guests to and from their rooms, day and night. Housekeeping always do a good job, as and when we need them for anything. The entertainment team always do a wonderful job of entertaining the guests every day. The bartenders & waiting staff always do a fantastic job serving the guests almost non-stop, hour after hour, day after day. There's always a good selection of fresh food available every day and night (we especially like Fiesta Mexicana on a Tuesday night) and the ice-cold beer (and other all-inclusive drinks) always hit the spot! As always there are a few members of staff who deserve a special mention and as usual, my wife and I foolishly forget some of their names. Yeing - Hotel Manager Always leads by example. The most professional, approachable & friendly member of hotel management we have ever met. Andreas - Porter He's like an amigo to us. He took our cases up to our room the fi
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 30, 2022
After being unable to go abroad in 2020 because of Covid, we put our vacation plans on hold for 2021 in the hope we could make it back to the Maya Caribe/Dos Playas. And thank goodness we did, as we were able to revisit paradise for 15 days in November/December. As always, the weather was beautiful, our room/the view was perfect, the food & drink was plentiful & delightful in equal measure, all the staff were very friendly and couldn't do enough for you and we particularly enjoyed the daytime & nighttime entertainment this visit. We were especially happy to see Andreas & Yeing again, as they always help to make our stay a happy, memorable one. Another loco Mexican vacation done, we can't wait to go back later on this year!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 4, 2022
Overall a good stay, here's my breakdown on a 1 (Unsatisfactory) - 2 (Needs Improvement) - 3 (Satisfactory) scale: Room (2): The room is outdated, but also quaint at the same time. It has a beach feel to it with wooden styles, etc. Bed (2): The bed was a firm, but I did not find it uncomfortable as someone who is used to softer beds in the US. The blankets/sheets are on the thinner side, but in Cancun it's hot so this works. Pillows were the right thickness for me, too much for my wife. Hotel was accommodating in providing extra pillows. Customer Service (2): The guy at the front desk spoke perfect English and was quite helpful. The standout for us was Ivan in the restaurant, he went above and beyond to help me when my wife was sick. Huge thanks to him and how helpful he was on this trip! I will say not all the staff were as friendly - one day we had a lady knocking on our door several times when we had the do not disturb sign on and it turned out she was trying to ask us to checkout when we just checked in the day before???? Didn't appreciate that. Then there was another woman at this hotel with quite the attitude who gave me a hard time for having a friend meet me on the beach. This hotel is quite strict about the wristbands, which frankly I don't understand if we are on the public beach below. Then when checking out I called in the morning for a late checkout, yet I get a rude woman from the front desk calling me telling me I'm past the check in time. Didn't get this persons name, but they were quite rude from that phone call all the way to the check out process. Security (1): A lot of reviews mentioned theft was a common issue at this hotel. Actually when we checked in someone was asking the front desk how they will get reimbursed for a missing item - yikes! Not what you want to hear when checking in and reading those reviews. While we didn't experience any theft issues with our items, we did have trouble with our door not locking! I would advise anyone staying here to push the door in before you leave the room. I wonder if this happened to other rooms and might be the reason people are losing things! We ended up using a lock and putting our valuables in the closet. The hotel was also quite prompt in fixing our broken door. Wifi (3): We had good connection in our room. My wife watched Netflix all day when she wasn't feeling well. Cleanliness (3): While the room itself was outdated and could use a touch-up we didn't find anything was dirty or felt unclean. Smells (3): Didn't find any weird smells. Noise (3): We didn't experience any issues other than that annoying lady knocking on the door several times that one day. Water Pressure (3): Good pressure! Hot Water (3): No complaints here. Hotel grounds (3): Really liked the jungle like theme and the peacocks you see in the morning - nice touch! The hammocks outside and lounges were quite nice too.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2023
The MAYA CARIBE and DOS PLAYAS hotels cost the same, and I chose the first one specifically to live closer to the sea and to be guaranteed a room with a balcony. Yes, MAYA CARIBE hasn’t seen renovations for a long time, yes, everything in the rooms was pretty shabby, yes, it felt like you were living in a cave, in an authentic way. But... what a view, what a big balcony and the main sea, sleeping to the sound of the waves is a special kind of thrill. I think the price-quality ratio is excellent. A hotel on a spit, its own access to the sea, and at the same time all inclusive. I was very pleased with the choice. The room is bright, spacious, and incredibly simple. The bed is huge, comfortable, the pillows suck, lumpy, I had to sleep without them. There is one mirror, small, there is a hairdryer and thank God. The safe is free, there are enough hangers in the closet. The tiles in the bathroom need a good cleaning; the shower head sticks out of the wall and splashes water haphazardly, with all its might. The refrigerator is good, one of the few not ancient things here. There is no sound insulation at all, you can especially hear what is going on in the corridor, because you can stick your palm into the gap between the door and the cash register. There are strange long shelves on two concrete walls. In general, it is ascetic, but not critical, and a lot can be forgiven for the view from the room. The area is beautiful, green, everything is well maintained, pleasing to the eye. Iguanas and peacocks add exoticism. The food is fine too. The latest reviews were upsetting, they wrote that the food was bad. But no, it’s delicious, I especially liked the breakfasts at the main restaurant “Iguanas” and lunches at “Cielito Lindo” on the beach, right next to our building. Not bad, by the way, you can eat rolls in a Thai restaurant for the sake of variety. And yes, you help yourself at the buffet, which I consider a plus, even though it’s supposedly not hygienic and blah blah blah. Alcohol is also okay, red wine, champagne and beer are excellent. I don’t drink cocktails or strong alcohol, and I won’t talk about them. The only thing that disappointed was the New Year's dinner, which was impossible to refuse (it was included in the price of the tour and cost a lot). Jamon was added to the daily menu, and half a glass of champagne was poured out to everyone 10 minutes before midnight. There is no program at all, and it is designed more for Spanish speakers. The staff is quite efficient for Mexico and friendly. There are no complaints about Wi-Fi at all, it worked stably, the speed was normal. Well, a few words not about the hotel. Dollars are not accepted everywhere, it is better to exchange for pesos. The exchanger is on the right when exiting the hotel, and there is also a pharmacy there. Prices for excursions from tour operators and third-party organizations are almost the same, but I can’t compare the quality, since I ordered them back in Russia. I highly recommend Chichen Itza, Pink Lakes and Xel-ha Park. You can buy an adapter locally, in Chedraui, for example, but it’s more convenient to bring your own. The weather in December-January is not stable, at night and in the morning it is cool up to +15. Women need a license to ride golf carts on the island. Buses R1, R2 run along the spit and to the city of Cancun incredibly often. Coco Bongo, in my opinion, is overrated, but go for show
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 27, 2023
Old facilities, in poor condition, the air conditioners stopped working and the staff didn't care. The musty smell is unbearable and the bathroom doors don't close properly. Everything is deteriorated and dirty. The only nice thing is the view of the sea.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2023
July 2021 In a nutshell, I will come back here) Yes, the hotel is a bit old, there is no renovation, but these are such little things compared to the sea, sand, view, people... The food is specific, but I approached the staff and asked for no spices for the child and me every time They prepared it separately for my son. I just asked without money, and then I thought why not pay back kindly _ and after $ they asked me what to cook for us) Extremely nice) Cleaning every day, everything was changed. The pools are just a hot bath, I was so hot, my son was happy, but for me it was too much) the bars are open, they don’t skimp on tequila, although one bartender was especially arrogant, supposedly joking “PESOOO friend” in broken Russian, by the way, in 2 weeks we only met 3 Russian families and that’s it) In the evenings they sang songs. there was entertainment. but we (Russians) don’t understand.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding cot: Free

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
US$100.00 (approx. NZD 167.41) per person
Adult
Buffet:US$165.00 (approx. NZD 276.23) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 30
With a stay at Hotel Maya Caribe Faranda in Cancun (Zona Hotelera), you'll be a 4-minute walk from Tortuga Beach and 11 minutes by foot from Langosta Beach. This beach hotel is 3.9 mi (6.3 km) from La Isla Shopping Mall and 8.2 mi (13.1 km) from Delfines Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a complimentary water park, and a 24-hour fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with Mexican cuisine at Cielito Lindo, a beachfront restaurant which features a bar/lounge and an ocean view. Dining is also available at the coffee shop/cafe. Wrap up your day with a drink at the beach bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Exclusive Beach Area
Spa
Fitness Room
Bar
Restaurant
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Maya Caribe Faranda?

Prices at Hotel Maya Caribe Faranda are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Maya Caribe Faranda?

The closest airport is Cancún International Airport. It is 23.4 km from the hotel and approximately a 29 minutes journey by taxi.

What are the check-in and check-out times at Hotel Maya Caribe Faranda?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Maya Caribe Faranda provide airport transfer services?

Yes, Hotel Maya Caribe Faranda provides airport transfer services.

Does Hotel Maya Caribe Faranda have a swimming pool?

No, Hotel Maya Caribe Faranda doesn't have a pool.

Does Hotel Maya Caribe Faranda have fitness amenities?

Yes, Hotel Maya Caribe Faranda has fitness amenities.

Does Hotel Maya Caribe Faranda provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Maya Caribe Faranda have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Maya Caribe Faranda provide breakfast?

Yes, Hotel Maya Caribe Faranda provides breakfast.

Does Hotel Maya Caribe Faranda have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest AirportCancún International Airport
Distance to Airport23.43KM
Average Price FromNZD271
Hotel Star Rating3