Best Hotels in Santiago, Chile

all most very clean hotel thanks to all workers to serving well for 11 days thanks to all the lady's who clean very good my room and the people who lock after me in the restaurant. very nice . and excellent food .

4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua

My husband and I stayed in an executive room for 5 nights in January-February 2020 while holidaying around South America. Positives: - a massive fresh, clean and modern room with nice views - good breakfast buffet - good wifi - friendly staff, except for the breakfast staff who were a bit aloof. - within walking distance to the metro station. We Ubered a lot, and this worked fine. (Taxi drivers, however, struggled, to locate the hotel for some reason.) - a nice cocktail bar on the rooftop. Negatives: - we had repeated issues with lack of hot water in the shower. Not acceptable. - we had to ask four times to get our laundry picked up. - no room service for breakfast, lunch or dinner. We were travelling for 3 months and sometimes you're just too tired to venture out for food. Had this been a business trip, I'd had been absolutely appalled as I tend to have room service dinner so as to get a moment's rest and solitude. Simply inexcusable not to provide this service. - music from the cocktail bar carried into our room one night, necessitating earplugs (we were on the highest floor). - the cocktail bar is, understandably, very popular with locals. While I fully support the hotel also providing a space for locals, there should have been some tables (as well as sun loungers during the day) exclusively reserved for paying hotel guests, because it was quite difficult to grab a spot in the relatively small area both during the day and evening. (The hotel appeared to sell daytime pool passes to non-guests.) - about to check out, we called the concierge to ask someone to help us and come pick up our luggage. To our surprise, they informed us that this service was not provided (?!) and that they'd had to ask for permission from someone higher up to send someone to help us. I thought it was a joke at first, it sounded so absurd. When we checked in, there was a bellboy who automatically took all our luggage so making a big show about providing this when checking out was just very odd. All in all, however, a solid four-star hotel.

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We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.

Recentemente fiquei hospedada com a família neste hotel durante 6 dias, o hotel tem uma localização boa fica em torno de 20 minutos de carro dos principais pontos turísticos e do aeroporto, café da manha bom e camas confortáveis. Porém o que deixou a desejar é falta de poder controlar o ar condicionado, de madrugada fazia 10 graus e o hotel não tinha aquecedor pois só no inverno que há aquecedor nos quartos, passamos muito frio a noite, por mais que o hotel tenha fornecido cobertores. Outra coisa que também foi que não conseguimos utilizar o cofre, tentaram arrumar o cofre, mas sem sucesso. A piscina só pode ser utilizada se estiver utilizando uma touca de natação o qual é vendido no hotel, achei estranho, pois já me hospedei em muitos hotéis e nunca vi solicitarem isso. Fora isso os quartos são confortáveis e limpos, ocorreu tudo bem!

The environment is beautiful, the location is good, there is a large supermarket next to it, the rooms are comfortable and hygienic, and the morning is rich. Facilities are very user-friendly and the scenery outside the window is good. Good value for money, but also staying next time.

I stayed here for a couple nights and the hotel is in very good shape, everything still smells new. The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere. Never take a taxi in Chile!!! They will totally rip you off. Front desk people isn't friendly or welcoming at all but I think that's everywhere in Chile.

The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.

Well located. Our room was spacious with a nice modern decor. The lobby of the hotel is pleasant. However, when we arrived late at night we found that the bathroom had not been cleaned from the previous guests - no compensation or other remedy offered when we reported the problem (although we did not ask because we find it embarrassing, but I would have expected an immediate offer not to charge one night). The breakfast looks great at first sight, but if you are looking for a bit more, such as fat free milk or yogurt, or a good variety of fruit, or some smoked salmon, it's not available.