Guest User
December 29, 2024
The only redeeming feature of this hotel is the proximity to the ski lift and the lovely staff. Our bedroom is so tiny and the heating unpredictable. When sleeping with the window open, expect a lot of noise from the club in the cellar with drunk people shouting at each other. The food is very bland, vegetables overcooked and not very well presented. The wellness section leaves a lot to be desired, people went straight in the bubble spa without even having a shower first. There is missing the small touches such as water to drink and shower gel. There is a sign asking people to be quiet but that was totally ignored, which actually made the experience a bit stressful instead of the desired effect, wellness and time to recuperate after a day on the slopes. Our room wasn’t cleaned very well, with the marks from my drinks still being there after three days, expected a bit more from a 4 star hotel. I know it sounds like I am just complaining about petty things, but I expected that the standard would be higher. The staff are lovely, though they have a hard time to help when their English is poor. We will never come back