Fairfield Inn & Suites Columbus Canal Winchester

The breakfast was a bit lackluster for a basic continental breakfast. It was missing a few options that are typically available at other hotels such as a waffle maker and different types of fruits.

Slow checkin as no one was attending the front desk. TV didn’t work until I powered on and off. Nice room and good location even if a little hard to find.

Very disappointing We stayed 2 nights at this hotel during a volleyball weekend for our daughter. Staff was friendly, the bed was comfortable, and the room was clean, but otherwise it was a major disappointment. The bathroom lighting was very dark, the toilet paper roll stuck in the holder repeatedly rather than rolling smoothly, and the water pressure in the shower was horrible!! There also weren’t many hooks on the wall or in the shower for hanging towels and washcloths. There were limited choices for breakfast and, of those choices, the omelets were the consistency (and taste?) of rubber and the blueberry muffins were dried out and crumbled as we tried to butter them. There were no waffles or pancakes. I am someone who can eat just about anything, so the fact that we drove next door to McDonald’s for breakfast on our second day says a lot. We will not stay here again.

Excellence Our room was amazing! Everything was perfect to a T. We had two queen beds and a very nice shower. My room did not have a hairdryer and I didn’t bring mine. I called the front desk and it was in to my room within minutes. We really enjoyed our stay here.

The location was clean and well kept area with restaurants and shopping near by.

We made a reservation and paid ahead on line through *******. When we went to check in, the clerk told us the payment had not cleared yet, that we needed to pay again and get a refund in the morning. We showed him that the payment cleared on our credit card as paid. He insisted we still owed money. When we started to call Marriott, he said “oh it just cleared”. We believe he was trying to get extra money out of us. This is unacceptable!