Hotel Marbel

My daughter and friend had an issue at this hotel . They’ve didn’t feel particularly safe here and left after a few hours . The lack of communication from the hotel has been awful . They have chosen to ignore my concerns and failed to over any kind of refund.

Hotel Marbel – Can Pastilla: Local Tax: Every Hotel charge local Tax (per head) when you check in, so please keep in mind and have cash ready. Location: The hotel is 5 minutes’ taxi drive from Palma Mallorca Airport, and only cost €15 (one way – 3 people). You can also take Bus No. A2, cost €5 per person, and then walk 5 minutes towards the hotel. However, it is worth taking Taxi as it cost same. You can find many food shops, other retailers’ outlet, and clothes shop nearby. The beach is 10 minutes’ walk. Room: We have two room booked, and each room can easily fit in 3 people. They have 3 separate beds in the rooms, private bathrooms, and a good size balcony. Cleanliness: The hotel rooms were very clean, and the cleaner comes everyday for cleaning unless you don’t want to be disturbed. Price: Price is reasonable but because we book including flight I cannot separate the price here, but it cost us £1500 (including flights and two rooms, 5 adults). Just remember that if any of the passengers are not joining your trip after booking then please update the hotel, else you will end up paying local tax for each booked passenger. Customer Service: Right from the Reception team, to cleaner and restaurant staff delivered a great customer experience. Knowing that we don’t speak Spanish, they will try best to explain us and honestly, they have patience. You can also request Taxi through them for your departure flight to the Airport. Swimming Pool: The hotel has a swimming pool at roof (5th Floor). It is open from morning 9am to 8pm. Plenty of places to sit, however the swimming pool is not very deep, so even small kids can enjoy. Really beautiful, and clean. Food Quality: We have bed and breakfast, and it serves from morning 7am to 10am. They have good varieties of veg and non-veg options for Breakfast, and all the items are served fresh. It is unlimited so feel free to enjoy your breakfast. Wifi: The Hotel offers free wifi, however limited connectivity above first floor.