Stella Hotel&Spa All Inclusive

About the minuses - Food: limited choice of absolutely tasteless and most often cold dishes. Vegetables had a moldy taste, tomatoes in my opinion were the same both on the first and the last day of our stay. Service: unfriendly and unprofessional staff. The impression was created that the young people from the reception and the bar were just taken from the street and have no idea, and no desire to help or at least smile at the guests. Cleanliness: the hotel is not bad, but very neglected. Teach the maids the standards of cleaning the rooms. The floors are simply cloudy from the stains of wet rags. As are the tables in the "restaurant". The recreation area around the pool looks deplorable: broken sun loungers, dirty tables, uncleaned dishes. The beach is in the same condition. We were shocked by what we saw. Once a week a person walked there and collected trash from the trash cans. Everything else around, I think, is still lying there - cigarette butts, corn cores, plastic cups, etc. I have never seen such lazy, indifferent and apathetic hotel workers. Teach your people to work, because your business is based on working with clients. A very negative experience. Out of 4 stars, you deserve 1, and that's a stretch. I will never set foot in your hostel again and I will strongly advise against recommending you to others. Coming from far away, you want to get maximum pleasure from the food, and from a comfortable sleep, and from the rest in general. And when on the very first day you are fed a disgusting lunch with cold meat and outdated, limp zucchini and eggplants, naturally everything starts to hurt the eye - and tiny balconies, and slush in the toilet near the pool, and hard mattresses ... The photos on the hotel website do not correspond to reality. It is a pity that the wishes of customers in your establishment are not taken into account. Pros: weather, beautiful view of the mountains, warm and clean water. Wonderful restaurant "Monte Lara" across the road. Excellently prepared dishes from fresh products at reasonable prices. They saved us from the monotony of the hotel.