We arrived on Thursday around 11pm, very tired and found the check in to be very long, not at all quick, finally we went to the room which was very pleasant, exactly as shown on the website, but the third guest's bed was not made, nor were the clothes. The bed was complete, when I informed reception they said everything was in the closet, but it wasn't. The top sheet was missing and there was also soap, which was not provided the day we were staying. We stayed on the ground floor and above the bedroom is the living room.
Games, and on Saturday night we could hear the balls hitting the pool table and also the foosball table, as well as the noise of the children, in other words, escape from those rooms on the ground floor. Good breakfast, all the staff were very attentive and friendly. The hotel is very clean, pleasant, everything is brand new... heated infinity pool and views of the mountains I believe to be the hotel's strong point. Another detail that could be added to captivate guests, an afternoon tea table, as there are in many hotels and inns in Campos, nothing too elaborate, cake, coffee and tea, for guests who stay at the hotel in the afternoon to rest and not If you want to go to Capivari to have a snack, that suggestion would be very kind and welcome.
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