WoodSpring Suites Washington DC Andrews AFB

Staff are terrible and so nasty when they are talking to you especially the general manager Shadina. Stay away from Shadina, Tia, Rima and Yolanda. They won't take any accountability of anything even though it is their jobs. I had an issue where I was overdue with my payment since Saturday and I didn't knew that therefor, they decided on Monday morning while I was at work and my 77 year old mother by herself in the room that 3 people come to the room While I was not in there and banging so hard on the door and scare my mother because either she pays or will call the police and kick her out of the room. They never contacted my prior to that and they decided to do that on their free time when they all in there. I could of lost my mother that day because of what they did and when I spoke to Shedina about the situation, she never took any accountability or any responsibility to what her and her coworkers did!!!!!! That beside the room is so nasty roaches everywhere, the bed has a blood stain on it, and the AC cover is apart that could fall down on anyone. I emailed the general manager Shadina 3 times with my issues and pictures that proofs everything I’m saying but she never responded back to me. And also the card that I gave it to them they did 2 transactions without my consent and I found out when I was checking my bank account online. Each transaction was more than $1000 so I closed my card The entire place is not even worth anything so don't waste your time going in there👌

Disappointing and Unhygienic Stay – Left Early Without Refund My family and I originally planned to stay at this location for a week, but we had to cut our trip short after just a few days due to unacceptable conditions. Upon arrival, we immediately noticed the room was not clean. I had to purchase my own cleaning supplies and clean the space myself — not something anyone expects to do after checking into a hotel. Even worse, shortly after settling in, we discovered bugs crawling around the room, especially near the air conditioning unit and kitchen area. I spent nights staying awake just to kill bugs and make sure they didn’t crawl on my wife or daughter. Needless to say, I got no rest or peace during our stay. When we decided to check out early due to these issues, we were told we would not be refunded for the remaining days. This was incredibly frustrating given the poor quality and distressing conditions we experienced. I do not recommend staying here unless cleanliness and peace of mind are not priorities for you. I hope management takes these issues seriously moving forward.

The room was infested with roaches and they didn't come clean and bring fresh washcloth and towels the people was also horrible in the hotel