Hotels Near Sempadan Kelantan Pahang in Cameron Highlands

Copthorne hotel is my go to hotel whenever I'm visiting CH but this time I'm so disappointed with this hotel. The room we stayed at 10th floor look so dusty and uninviting. Looks like they didn't even vacuum the room and the ceiling, bersawang! Buka kipas kuat habis terbang sawang2. Horror! Air paip jangan ceritalah, warna kuning kekuningan. Dah macam warna air sungai dilanda kepala air. Pergi strawberry farm pun kualiti air sama. Apa dah jadi dengan kualiti air di MDCH? I booked a room with breakfast stated (not the one with set breakfast) but upon checking, the fo said my room is the one with set breakfast instead of buffet so we need to add on rm7 for buffet so total rm21. Sigh! Who's fault is that? Either Trip or God's know who? The buffet spread this time just so-so and not very appealing. One of the reasons I chose here is because of the variety of buffet breakfast unfortunately not this time around. They took time to topup some food, the food taste so-so (sambal a bit masin, meehoon a bit masin) and not much variety compared to my previous visit. Thankfully the bread pudding is still taste the same (my fav). No more RO water bottles inside the room. Each floor has coway water filters. So just go outside and fill your kettle or bottles. No more shampoo and bath gel bottles too. Everything is attached on the wall. Pump.. pump and settle. Lol On a bright side, since it's my birthday and I request for simple happy birthday deco (if any), two staffs came to our room at 4pm with a slice of cake and wish me a happy birthday. Aww so sweet, thank you so much! My kids said the cake were delicious. 😁

This hotel actually got everything of what a great hotel should have,in this case, a 4 star rated hotel. 1. Good customer service. 2. Hotel facilities & amenities. 3. Spacious parking bays (FOC). 4. Good ambiance & scenery. 5. Spacious room tho for its basic room. However, The management should consider to upgrade/refurbish the hotel room as the room looks old/obsolete. There were baby cockroaches and mosquitoes in the room. But that wasn't a major turnoff as I can consider. Hotel's sink/bathtub found with tough stains. The foods quality for breakfast buffet was not up to the par of 4star hotel as they claimed. Presentations of the foods was pretty much basic as 3 or lower star rated hotel. Previous room for my superior deluxe was unable to get hot shower as confirmed by the technician that were termostat failure. We got upgraded room to another block which is very well appreciated. But again, to our major turnoff- the room service staff went to our room while we were having breakfast with the signage of DO NOT DISTURB hanged on the doorknob. Understand that he was cleaning and making up the room but that was never a practice for hotel policy to get into residents' room without permission. We left our valuable belonging, stole the privacy and even throw out our personal stuff which happened to be in a box of pizza that he thought was leftover foods. The management really should consider to provide trainings to the staff especially for domestic workers. They were good but they thought it was okay to do it. Good thing, the manager came and apologize and promised to have a word with the staff. It was a good move, but we really can't accept the action, especially for a 4 star rated hotel to have such understanding & practice. One night, there were incident of pipe leakage resulted half of the carpet on the hallway wet and damp. Some of the nearest rooms including our room was flooded with water around 1-2am. Good thing was the water wasn't get far to the room's carpet. But due to the damp carpet on the halleay, the affected area created bad and musty smell. Luckily we are checking out the next day. All in all, it was still a good stay and experience. The staff did well in providing outstanding service and always make sure the needs are met. But I don't think the hotel should be rated as 4 star as the reasons above mentioned. Downgrade to the lower star or fix the price of the hotel stay. Customers are not okay to pay such price for that kind of issues as return. There goes the anniversary celebration for both of us. But we did enjoy our moments in this hotel and Cameron Highland.

It is a nice place to stay, to relax. It has a nice view, nice architecture, lovely decoration. But the weather of this place is quite cool or cold, so it will be greater to avoid of being wet much from the floor by having a barrier and the curtain to seperate the area for having bath from the one for face wash basin and toilet basin. Thank you.

The best hotel I've ever stayed in Cameron Highlands. Best experience. The provide the breakfast buffet and it was very nice. They've got a variety of foods, drinks and all of that are tasty. I will definitely come back again whenever visit Cameron Highlands.

The new wing is more comfortable. Costs a bit more than old wing but worth paying. Room is huge, like a studio apar**ent size. Has a ceiling fan, no air conditioning. Water pressure is good and strong, hot water no issues. I absolutely love that toothbrush and toothpaste is provided, something that's getting rare nowadays. The mattress seems to be wearing down but still adequately supports the body. The new wing is already 10 years old (as told by reception staff) so it's acceptable condition for a decade old mattress.

The service is good, the antique and heritage building, garden and ambience are the key attractions of this hotel Breakfast is very good and presentation is nice, especially come with the natural honey Queen size bed is slightly small for two persons guess due to the limitations of room size The bed and pillows are good and comfortable The only one defects is the water heater not working well and can’t enjoy the bathtubs as it take too long to fill up with hot water, and got to wait longer to use hot shower Highly recommended to support this small luxury boutique hotel and preserve the heritage and nature of Cameron Highlands

Nice stay here . Sure will be my 1st choice. You can find food by walking distance only . Mr DIY shop only next door to hotel . Breakfast taste was good , meet my child appetite . Hotel furniture old but clean . Got hari dryer, mini fridge, bath tub .

Im a frequent traveller frm KL up to CH as my son n relatives are working there. But this is our first time trying this Hotel at De La Ferns since its close to my son's work place and seriously....im loving it!! Thank u so much crews..u made our day. Everything was perfect..1st stay on 24th Jan arrived late our original room was taken and we were given an upgrade room to junior suite..wow! 2nd stay again on 27th Jan ..both rooms were perfect facing the main road feels safe for us. So nice and kind ur staff is so understanding since for the 2nd stay i was alone they put me up close to the lift area. And the best part of all the room is ur TV oh my..ur Tv..android TV leh..jangan main main tau😂. We wil definately make this our fav hotel too. Now.....the bad part of this was......... Ur bed n pillows r so comfy u make us miss our breakfast!! Like..seriously!? 😂😂 So ..sorry guys if there isnt any reviews for d breakfast part since we havent got a chance to try it yet. But highly recommend this hotel to all. C u again La Ferns...😘😘✌️

Stay for 1 night. Book a Peony home type room (3rd floor). Very satisfied, large and spacious parking space. Check in and checkout are easy. There is a lift but it is quite small, max 4 people. The room is very spacious and nice, there are 2 beds (king and queen size). Sofa, TV, kitchen, dining table n balcony space ready table. Almost complete. Internet is also fast. Toilet with shower, heater, sink and bath tub. There are only towels and other small soaps for bathing items. Very close to the night market. Can get a beautiful view too. Overall will stay again for the next time if I can get a suitable price

The room so comfortable for families… the staff were very helpful and friendly…