Courtyard Hotels in Cambridge

DO NOT STAY HERE- the worst hotel I've ever stayed in, given the price point. There are many hotel options in the Cambridge area, I'll go with Marriott Cambridge instead. Posted an extra charge to my credit card without telling me what it was or stating that in the receipt. Note that they don't provide any room service, citing covid when it's just a lame reason to not provide any service and probably to cut cost. None of the staff was wearing masks, so clearly, covid was not a concern. When I checked in, I noticed the bathroom did not have hand soap. So I called the front desk to ask for me, and they told me they would bring one to my room right away. IT NEVER ARRIVED. I could just shower gel, but that clearly pointed to management issues, and no one cared. Very stingy with their towels. They only give you two. And want more? You gotta ask for one. But remember, they did not care, so even if you call, you may not get a fresh towel. So why bother AC unit was SUPER LOUD. Like LOUD. Even if you set the fan to low, it was still LOUD. Bring earplugs if you are to stay here. The thermostat also did not work, it could not adjust the temperature. Also, the carpet in the room was dirty- some black gunk... didn't know what they were, but gross. The only upside was the gym. It was spacious, had dumbbells, etc. There's a Peloton for the Peloton fans. BUT, there's no water filling station. Are you thirsty after working out? Gotta pay for your water. The hotel presumes customers can fill their water bottles out of the pool if they're desperate. Overall, Marriott Cambridge has better gym equipment and a water-filling station.

I arrived early and they were able to find me a room that was available which was very nice. As a Globalist they offered a 4 pm checkout and free breakfast. Got a nice room facing the Charles River. A pleasant stay and very convenient to MIT. Also nice that they now have a shuttle that will take you to Kendall, Central or Harvard Square.

The maintenance of this property is abysmal. We were arriving from an international trip and wanted to sleep off our jet lag and visit our adult child living in the area. We arrived exhausted to find a bloody toilet seat, dirty bathroom, peeling paint from the ceiling, moldy bathroom and dusty room. When we called the desk to mention it- they said they would send housekeeping. They didn't offer to change our room- and we were so tired- we didn't ask. Housekeeper arrived (and entered without us opening the door) to clean the bathroom only. But clearly missed a lot of corners. The next day they offered to change our room-but we were too tired and busy to change- in the window of time that they offered us, so ended up staying in the filth. The bed was quite worn/spongy and didn't support us at all. The sofa bed mattress didn't have a mattress cover available. The view of the trash and T tracks were unappealing. The room was rather small/tight for 3,too. It was hysterical that we were sent emails confirming the hotel's commitment to COVID cleanliness. No hotel employees were masked. The best part of the stay was the good coffee always available in the lobby and the access to Cambridge and the T. I am a Bonvoy Gold member and expect a minimum quality to Marriott properties-this property was below all standards. It was the only time I was not recognized as a Bonvoy elite member too. When we complained about the filth- the hotel offered to refund us 1 night- but charged us the full amount. It only refunded AFTER we complained that there was a billing error. This hotel is not worth more than $300 per night. Look elsewhere.

Everything was perfect about our stay from fulfilling our request for a higher floor room with a view, to the breakfast staff meeting our request for a ”hot” vegetarian item. We were leaving at about 5am on the final day and the breakfast doesn't open until 6:30am/7am, but the staff was very nice enough for us to let us pick a few bakery and refrigerated items for to go that early morning. The room was VERY spacious with a fully stocked kitchen with pots and pans. It was very helpful for the Uber Eats delivery we had one of the nights as we could eat in the ”real” plates and use the silverware. We put the left overs in the fridge. The entire staff of the hotel was very respectful and ever smiling. Having a Starbucks attached to the hotel was great and the exit thru the Starbucks to the parking garage was super convenient.

Did I spend roughly $50 (pre-tax & tip) on a lobster roll and a glass of prosecco? Yes. Was it worth it? Yes. I'm going to touch on other aspects of my stay, but I can't believe how many fresh tasting, big, succulent chunks of lobster were in this hotel lounge lobster roll. It's cold & mayo based, which I know isn't for everyone (I see you got buttered lobster roll people and I understand completely; I'm just an equal opportunist when it comes to lobster rolls), but it was really good - like, not good for a hotel lounge, but good good. Yum! Ok, so why 4 stars? If it were based on the hospitality of the staff alone, I'd give it 6. Every staff member I encountered was genuinely affable - some were more outgoing than others, sure, but I appreciate mellow kindness. Also, this might be the first time I've remembered to pack all of my extra little charging stations, and I didn't even need them. So many conveniently placed outlets and USB ports - and the main room light was warm toned and welcoming, which is also a little treat :) I had to take away a star because of the general noise. My sleep wasn't disturbed, because I always travel with hardcore ear plugs and a sleep mask, but I couldn't close the curtains all the way (even with the pants hanger clip trick) so there was light coming in, and I could hear everything in the hall. Also plumbing noises (like pipes pinging and gurgling - nothing alarming, just...mildly intrusive). I was also disappointed that there wasn't a laundry bag or dry cleaning service like there are in the other Marriotts I've stayed in; I want to call myself out on not going to the front desk to ask specifically for this, but every other Marriott I've been in has a laundry bag with a dry cleaning order form in the closet. There also weren't any extra blankets in the closet; again, I didn't ask the front for one (and I'm sure they would have given one to me) but I wish there had been one in the room as it was super comfortable until I woke up at 2 am - which is really late and inconvenient to realize you need extra blankets. Ok, so that's why I took away a star. The other 4 are for the friendly staff, incredibly convenient location (anywhere I didn't walk, I took a Bluebike from the stand right outside), gorgeous fitness center (Pelotons?! What?!), and general cleanliness. If I come back to Boston/Cambridge for work, I'm 100% staying here. (If I come for pleasure, I'd probably try a quaint inn or something, but honestly I'd likely stay here the final night of my trip because it is also FIFTEEN MINUTES from the airport. But with a great river view, and no plane noises.) More on the location: walk to the river, and across the Harvard bridge. You're literally right there, and it's a great way to see the city (and while there's a CVS across the street, the one over the bridge is in a historic building. I'm from California, so to me that is very special 😂). It also takes 15 minutes to walk to the Cambridgeside Galleria if you n

The location of the hotel is very good and relatively safe. It is not far from MIT and Harvard. There are supermarkets and many restaurants around. The attitude of the hotel service staff is very good, the sanitation is also very clean, and the room is soundproof. The room facilities are relatively simple, which is the domestic three-star level. There is only a small closet to store some things, and there are no designed closets in the very spacious corridor.

Sent the baby to explore school in Massachusetts, not far from Harvard and MIT, the surrounding environment is very good, the service facilities are also good, and the price is fair in Boston, a generally more expensive place.

Near Harvard University. There is an amazing bagel shop nearby which is great for breakfast.

Breakfast costs $ 20, but the hotel is connected to Starbucks, so you can choose Star Dad. Or Dunkin Donuts on the side, which is also a very earthy breakfast chain (similar to Bobby steamed buns or Shaxian, but the quality is stable). Location is relatively close to the city, 10 minutes walk from the Red Line subway, there is a fresh pond opposite, the environment is good. The hotel should be pet friendly, with guests and dogs. A little bit of trouble is that after Ctrip booked the hotel, the hotel charge was more than 100 yuan more than the room rate, and the pre-authorization deposit of 50 yuan was checked on the spot and paid separately. This is far worse than the Ctrip customer service has not yet received a response and solution. In addition, most of the waiters in the hotel are black, and the service awareness is slightly poor. One day I came back once in the afternoon, and I used to put the tip for the next day on the bedside table, but I came back at night and found that it was gone ...