Arena Resort Luxury With Ocean View

The red-eye flight arrived at 6 o'clock, and I had sent an email to inform him of the situation before. I specifically chose a hotel that was close to the airport and cheap, so I could arrive early and catch up on sleep. The shower water in the room was very small, so I just washed myself casually. I didn't take a close look at the hotel facilities, and I checked out and prepared to go to Pearl Island after not sleeping for long. I took a picture of the view outside the window when I woke up, but forgot to take a picture of the room. Maybe I was too anxious to go to bed.

Check-in was at 2:00 PM, but we were only able to check in at 2:30 PM because they were cleaning. This was a place we booked to stay for 6 hours before leaving the country. We requested a buggy when checking out, and the concierge said they would check the room for 5 minutes and proceed with the check-out. However, 10 minutes later, they told us, the guests, to return the key to the room directly because there was no master key, and they used a translator to tell us. If you leave the key in the room and close the door because there is no master key, who can open the room? We left the card key in both rooms, opened the door, and sent it to them with a photo. It had already been more than 15 minutes, and we were running out of time with the airport sanding company, so we complained, and they said we had checked out without checking the room. I don't understand why they made us leave the key in the room and wait. They told us to go since we had checked out... When I asked what happened to the buggy I mentioned at the beginning, they only called the car then. This was a very dissatisfactory accommodation.

After more than 20 years of travel experience, this is the first time I seriously give the worst review! Just hope no more travelers get scammed. 1. Hygiene: After breakfast, three of our group of six had diarrhea. The bed sheets didn't look like they had been changed, but there were no instructions in the room on how to contact the front desk. Plus we checked in too late and the kids were tired so they slept in their clothes. 2. Equipment: When I took the elevator, I got stuck in it. There was no response at all when pressing the yellow alarm bell. After being locked for about a minute, the elevator door opened by itself. I walked out with weak legs and happened to meet a staff member. Asked for help on how to walk to my floor and they looked at me like I was a ***** and didn't offer any help. You can use the swimming pool after checking out at 12 o'clock, but there are no bath towels provided! If you need bath towels, you need to rent them! Another hotel in the same building offers it for free. The cost of staying in the two hotels is similar. 3. Services: It is 5 kilometers away from the hotel, which was originally a highlight, but the difficulty in taking taxis has become a weak point. The hotel does not have a shuttle service, and the taxi driver at the airport was unwilling to use the meter because the distance was short, and asked for $100. I called the hotel front desk for help, and the front desk said that this is the case during the Spring Festival! I was with my elderly and children, and after begging the hotel, they helped me call a taxi for 200,000 Vietnamese dong. But the fact is, I was in Vietnam from New Year's Eve to the third day of the Spring Festival. On the first day of the New Year, I took a taxi from the Havana Hotel to the Vinpearl cable car, which was also 5 kilometers, and the fare was 100,000 Vietnamese dong. 4. Cost-effectiveness: For the same price, I stayed two nights at the Havana Hotel downtown and it was a completely different experience.

Check in took too long, the reservation was paid but when arriving to check in had to wait 40 minutes for confirmation of the voucher. The location is not near the center so it is difficult to shop when needed.

Отличный отель! Всё было на очень хорошем уровне: номера чистые, комфортные, даже лучше, чем ожидал. Расположение также очень удобное — рядом есть всё необходимое, до главных достопримечательностей и транспортных узлов рукой подать. Обслуживание в отеле было дружелюбным и профессиональным. Всем советую этот отель для приятного и комфортного отдыха!

1. 자정 쯤 공항 도착하여 0.5박용으로 들렸지만, 제 기준에ㆍ 0.5박용치고 과분했습니다. 2. 엠페리언/아레나 등등 같은단지 같아요 3. 리조트 앞 상가 한국사람들 많이가는 식당, 마사지집 있습니다.