Boutique Hotel H10 Punta Negra

The enticing pictures on the website of the the rooms, grounds and beach were not what we encountered. We booked a duplex suite, and the room we were given looked completely different than the pictures shown. We felt we had been completely deceived. Our room was extremely dark, unmodernised, very noisy, right next to the kids pool, had a very small outside space and unappealing views. The air conditioning was not powerful enough to offer much relief from the heat and was extremely rattling and noisy. Many of the buildings on the grounds look tired and run down. The two beaches are tiny and very overcrowded, and largely taken over by loud teenagers. We give two stars instead of one because the room was clean, because the receptionists tried to find us an alternative room (the hotel was fully booked and the other available rooms were smaller and in an unappealing block with courtyard views) and because we were allowed to cancel and receive a refund for the remainder of the booked stay. We left first thing in the morning after the first night.

This hotel has such a charm that I am very sad to see it close forever :-( I had an incredible stay with my partner and we were able to visit Palmanova and Portals during these days. I want to make a special mention to Miguel who has recommended us beautiful restaurants with very nice views and he helped us. A professional from head to toe. Also to his partner María Jesús for her great professionalism. You should be proud to have them. The hotel is magnificent, the views incredible, the restaurant, I have no words to describe it, the staff, everything. It is a pity it has been sold. I hope that if I go to that hotel again, it will still have the same essence as this hotel.