The Donna Portals
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1 room, 2 adults, 0 children
All properties in Portals Nous
The Donna Portals
Renovated in 2024
No.19 of Luxury Hotels in Balearic Islands
Carrer Falconer, 19, Portals Nous, Balearic Islands 07181, Spain
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We Price Match
Amenities
Sunbathing Area
Outdoor swimming pool
Diving
Sauna
Spa
Massage Room
Fitness Room
Private parking
All amenities
Property Description
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
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9.0/10
Cleanliness9.1
Amenities9.0
Location9.1
Service9.0
All 76 reviews
Surroundings
Airport: Palma De Mallorca Airport
(23.5 km)
Train: Estació Intermodal
(14.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Marcel Wanders Executive
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite With Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Marcel Wander Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Toothbrushes
Private toilet
Check Availability
Naughty Suite
1 Round bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
5
Beach Level Room
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Wi-Fi in room
Daily housekeeping
LCD TV
Rainfall shower head
Check Availability
1
Junior Suite Panorama SV
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
1
Junior Suite With Side Sea View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Ocean view
Toothbrushes
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
76 reviews
Verified Reviews- Cleanliness9.1
- Amenities9.0
- Location9.1
- Service9.0
Average for similar properties in Portals Nous
AI Summary
The location is unique and fantastic, by the beach, offering convenience and beauty. Spacious, comfortable rooms with beautiful views and excellent service from exceptionally friendly staff.
Angus
October 18, 2023
This hotel needs to check in at 15:30. When you check in, there will be a wave of sales promotion, asking you to upgrade the room type, and then saying that it only costs 99 euros now, and then add taxes, and finally it becomes an extra 110 euros. I don't feel comfortable recommending it. And the attitude of the front desk seems to be very good, but it's a bit fake. The room is still OK, it's a side sea view room.
Then there is the elevator. Although there are three, they are not available.
Then the hotel is on a slope, parking space is limited, it is difficult to park, and the parking fee for one night is not cheap.
The room toiletries are ceramic jars, placed on a very small platform, but when you take a shower, you need to squeeze, causing the shower gel jar to fall to the ground.
The breakfast is a la carte, although it tastes good, it's a bit oily. The toast is fried in olive oil, so it's very oily.
The beach at the door was flooded at night on the first night, and the beach was in a terrible state the next day, but it was actually very beautiful when you checked in during the day.
But the hotel room is still good, and it looks OK.
Original TextTranslation provided by Google
Guest User
August 21, 2025
This was already my fourth stay at Donna Portals, and once again, everything was absolutely perfect! The staff are exceptionally kind, professional, and genuinely lovely people who make you feel at home from the very first moment. The room was spotless, beautifully prepared, and incredibly comfortable. Every extra wish we had was taken care of immediately and with a smile. The service overall is outstanding – attentive, personal, and truly five-star. What makes this hotel special is not just the beautiful setting, but the people who work here. Their warmth and dedication create such a welcoming atmosphere that we always look forward to coming back. Donna Portals is a true gem – clean, elegant, and simply perfect in every way. After four stays, I can say with certainty: we will always be coming back!
Guest User
August 18, 2025
Outstanding service from Rico ( The Manager) . . He went above and beyond when we had an issue with our room. Hotel is immaculate, staff are helpful & polite . Highly recommend.
Guest User
August 17, 2025
Without a doubt, one of the best hotels in Palma de Mallorca! The rooms are beautiful, the staff is incredibly kind, and the beachfront location is absolutely exceptional. Excellent value for money. I 100% recommend it!
Guest User
August 16, 2025
Just love this hotel. The rooms are beautiful and the staff are so friendly. The location is fantastic, right next to the beach. It has a really chill vibe too
Guest User
August 16, 2025
Got off to a rocky start with checkin, but the hotel manager kindly resolved most concerns we had. Beautiful interiors by my favourite designer Marcel Wanders (stayed in many of his hotel designs over the years). Location is good with beach access - just find the pool overrun with kids, so we opted for beach every day. Walking distance to Marina & plenty good restaurants. Gym is well equipped (just very hot) with separate room for non-weights workout. Spa is amazing with sauna, steam & cold plunge. Family friendly & non recommend for quiet couples getaway.
Guest User
August 15, 2025
Great hotel! Great staff! Very nice beach and pool ! Great Spa and good gym ! Good breakfast ! The restaurant menu could be more diversified
Guest User
August 9, 2025
Beautiful stay, rooms are immaculate, useful free shuttle service, amazing staff. The hotel offers a free paddle board session. A big shoutout to Amadey, Lorenzo, Diego in the restaurant and Xavier driving the shuttle. Hotel is on the beach with beautiful views. We will be returning! ☀️ Jack & Ellie
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Diving
Sauna
Spa
Massage Room
Fitness Room
Private parking
Additional charge
Car Charging Facilities
Car Rental
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Business Center
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Private parking
Additional charge
Car charging facilities
Valet Parking
Transportation
Taxi booking service
Car Rental
Business Services
Secretarial Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Front Desk Services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
French
Spanish
Russian
German
Food & Drink
Bar
Lobby Bar
Halal meals provided
Room Service
Public Areas
Water Purifier
Elevator
Picnic Area
Smoking Area
Health & Wellness
Sailing
Off-site
Water Sport Equipment
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Sunbathing Area
Turkish Bath/ Hammam
Kayaking
Off-site
Motorized Water Sport Equipment
Spa
Diving
Public Bath
Body Care
Yoga Session
Activities
Public Beach
Cleaning Services
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Accessibility
Pool Ramp Available
Accessible Rooms Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: 07:00–11:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte, Buffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2023
- Renovated: 2024
- Number of Rooms: 64
Phone:+34-971-100215
Email:book@thedonnaportals.com
Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dive into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel.
Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.
Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.
Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.
Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.
Frequently Asked Questions
What are the check-in and check-out times at The Donna Portals?
The check-in time at The Donna Portals is 15:00 and the check-out time is 11:00.What are the check-in and check-out times at The Donna Portals?
Does The Donna Portals have a swimming pool?
Yes, The Donna Portals has a pool.Does The Donna Portals have a swimming pool?
Are pets allowed at The Donna Portals?
Unfortunately, pets are not allowed at The Donna Portals.Are pets allowed at The Donna Portals?
How much does it cost to stay at The Donna Portals?
Prices at The Donna Portals are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Donna Portals?
Which airport is closest to The Donna Portals?
Palma De Mallorca Airport is the closest airport to The Donna Portals, and it is about 24 mins from hotel by car (23.5 km).Which airport is closest to The Donna Portals?
What is the cancellation policy for The Donna Portals?
The cancellation policy for The Donna Portals varies depending on the type of room and booking conditions.What is the cancellation policy for The Donna Portals?
About This Property
| Nearest Airport | Palma De Mallorca Airport |
|---|---|
| Distance to Airport | 23.53KM |
| Nearest Train Station | Estació Intermodal |
| Distance to Train Station | 14.84KM |
| Average Price From | VND21688719 |
| Hotel Star Rating | 5 |