Guest User
May 31, 2024
Just got back from a week here as a family of 6.. ages 12,11,6 & 2 and there was plenty for each of them to do. We arrived at 3am and was very tired after travelling, on arrival at the hotel the receptionist asked us for our holiday voucher, which we didn’t have (as we wasn’t given one) he was asking us to connect to WiFi and show him our voucher and kept repeating this, we explained we didn’t have one and showed him our confirmation on the app and emails. After 35 mins he finally let us have our wrist bands and said we must come back tomorrow to show him our voucher! Not the best start to holiday but after that it was all good… We rang easy jet who said they don’t provide vouchers and they took care of speaking to the hotel about it. Food: the snack bar could do with some improving, not much choice, some days burgers, other days hot dogs. Would be better if there was more variety. The main food hall was lovely, always a great amount to choose from and fabulous themed nights of food choices. 8:00-11:00 breakfast 13:00-15:00 lunch 18:30-22:00 tea Room: was lovely and clean, the wardrobe was a tad small for 3 of us but it wasn’t the end of the world. Beds were very comfortable. Shampoo/conditioner and shower gel provided. Pool: fantastic! If you try get a sun-bed before 10am and leave it to go to breakfast or whatever then the lifeguards will take your towels as they can’t be reserved. After 10am it is fine and you can do what you want. I absolutely loved this as it stops those that reserve a bed round the pool from leaving it all day selfishly until the afternoon like most places. Don’t worry about packing swim nappies for your babies, the hotel provide them. Out of 7 days the pool closed 3 times due to children being sick or taking a poo in the pool, other than that it was fab! Entertainment/kids club; I was a bit dubious about allowing my 6 year old to go to the kids club as I don’t like not being able to see her however you can see the kids club room, they wear coloured vests so the staff know who is with them, they ensure you sign your child in and out, ask where you’ll be and your phone number too, my 6 year old absolutely loved it. 8:30pm is the kids disco, it was OK music was a little quiet for them to really get into it. 9:30 is evening entertainment. Overall what a fantastic first holiday abroad for us as a family, our children loved it & so did we. It is constantly being cleaned, it is very well kept and everything about it was just lovely! Worth booking here for sure.