Jessica M
August 28, 2023
The hotel is beautiful; however, I would not recommend and would not go back. FYI (decide for yourself): - Screaming children at the pool every day, all day. If you have screaming children, I assume this is a pro. For us, a con. - There are charges for many things which was unexpected given its a 5* hotel, for example 9 euros additional for eggs, 20+ euro for shuttle to town, 20+ euro for beach chairs. Cons: - Concierge!!: 1) 1 one month before arriving I asked the hotel to arrange a dinner reservation for us on our last night. They did. On the day of the reservation, the restaurant called the hotel to confirm, the hotel called us, and we said yes, we're going. The hotel did NOT call the restaurant back to confirm. So, we drove 20 min to the restaurant where they explained they did not have space for us. La Villa had several times (including night prior) made reservations for guests who did not honor them at this restaurant which is a small operation. After standing there awkwardly for 45 minutes calling the hotel and restaurant, the restaurant was kind enough to accommodate us at a make-shift table. 2) The day prior, we asked the hotel to arrange a reservation for us in the morning. They did not call us until 6pm (why did this take all day). When they called they said its not possible, there is no space. We walked right up to the restaurant and were seated immediately. 3) Another restaurant recommendation we got was not good (less bothered by this as its subjective). - Screaming children Pros/highlights: - lunch at hotel pool - cocktails - breakfast each morning - views, cleanliness - received a free room upgrade due to a cancellation - free parking and EV charging