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No trashbin provided in the room/bathroom. AC is not working properly. Bathroom has drainage problems, flooding the bath and toilet area.

The following is a review of about 200 words: I am very satisfied with the room I booked this time. The overall environment of the room is very good, the decoration is exquisite, and the facilities are complete, giving people a warm and comfortable feeling. What particularly satisfies me is that the sound insulation of the room is very good. The surroundings are very quiet and there is no noise interference, which is very important for me who has high requirements for sleep quality. In addition, the cleanliness of the room also impressed me. Every corner was cleaned very clean and it was very comfortable to live in. The bed was soft and comfortable, and the height and hardness of the pillow were just right, which brought me a good night's sleep. The room was also well lit, and the view outside the window was very pleasant and relaxing. The service is also worthy of praise. The staff is friendly, the service is warm and thoughtful, and the check-in and check-out process is very smooth. In general, this stay experience is very pleasant. Whether it is the environment, facilities or service, it has reached a high level. It is highly recommended!

I booked a deluxe room. The room is clean and the air conditioning is good. However, the deluxe room does not have a fridge and the tv does not work. The hotel is right across SM Fairview and Ayala Malls, Robinsons and Landers are walking distance away.

They were pleasant and accommodating. I had a smooth check-in and check-out transaction. The room is nice and clean. Overall, it's a good experience.

The place is nice. Highly recommended! Besides, it is affordable for a comfortable unit. Got a nice view too.

In the past, my husband and I would only book a hotel for just the two of us. We would spend our days playing and having fun at the malls, and in the evenings, we would check into the hotel. However, I'm so happy to say that a lot has changed. Now, our family bonding time has really improved. We check into the hotel first and unpack our bags and essentials for both myself and our daughter. After getting settled, we enjoy special moments together. We have fun at the mall, visit Kidzoona, and spend time with my father, her grandpa, whom we haven't seen in nearly a year. Later, we enjoy our time in the hotel by eating, playing with our daughter, and cherishing each other's company.

It was our daughter's elementary commencement exercises at Robinsons Novaliches and Sotogrande Neopolitan Hotel is just the perfect place to rest and relax before and after the graduation. The room is conducive for a family of 2 adults and 2 kids with spacious 2 double beds, the room have a bath tub and a hair dryer too. There were some minor hiccups too from the housekeeping but the front desks and reception were very accommodating and friendly. The hotel have its spacious clubhouse swimming pool with gym and a basketball court too. Me and my family enjoyed our stay and will definitely come back again. The afternoon food at the cafe shop were great although available was breakfast meals.

The place is quite confusing if you are just new in the area. The staff are great and they attended to me immediately unlike other branches who let me wait for 30mins to an hour. For the food i think their food is very pricey plus it was not delicious. I would recommend buying outside instead.