Hotels Near Westbrook Mall in Calgary

We have an electric car and so when we travel if possible we try stay in hotels that have an electric vehicle charger on site. I always call the hotel directly to confirm as the websites are not always accurate. We called this hotel directly before booking onine and were advised by the woman on the phone (who had to put us on hold while she checked), that there was a car charger in the covered parking area. Great - the only warning was it was first come first served (which is how most are). When we arrived we asked where the vehicle charger was located and due to language issues the front desk person thought we were talking about a car cell phone charger... but another person came over and told us no EV charger on site. That was the whole reason for booking at this hotel and on a long weekend most places nearby were sold out. So we had to change our schedule to go and find a car charger instead of being able to do this at the hotel as planned. We would not have booked had we been given accurate information. And to pour salt in the wound, after we checked in the same person at the front desk who thought we wanted a cell phone charger called to ask if we were satisfied with the room, and I said room was fine but unhappy about no EV charger, he got confused and put us on hold and left us on hold... I eventually just hung up. Poor service. Hotel was clean. Our room was large but very spartan in furnishings and dated except new flooring. Bed was OK and no issue with noise. Shower head was long past its prime so not a great shower. Door into the room was backwards and swung to the open room and not to the wall but it had a door arm on it so you could not open all the way. Thiis made it hard to get luggage into the room as there was a table that limited access. Never tried the included breakfast. Why don't hotels offer the breakfast right until check out time? Why do they cut if off so early? I feel ripped off.

The beds were horribly soft and sunken in and misshapen. My wife felt like she was sleeping in a hammock. We had awful sleeps and came home with sore necks and backs. Very disappointed in the quality of beds considering what we paid and that this was our only holiday this year. The room was incredibly dusty and my sons allergies started acting up. I was charged $1828 for a beer in the club lounge because the attendant there mixed up our room number for the price of the beer. It of course was reversed but we were shocked to see this charge upon check out and don't feel this is acceptable.

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

Very nice property. The guestrooms are well maintained and adequate for a good night of sleep. Staff and cleanliness are great. Breakfast is excellent. The hotel lounge has a small menu, but great for a dinner or a drink.

We were on our way to Mexico and had to overnight in Calgary. Hotel had free shuttle and it was available all day on the hour. Our room was quiet and the staff excellent. Our stay was short but we were treated like our business was appreciated. They let us know our room was ready by email. It has an on site restuarant with other options near by.

Comfortable environment, there is grass in front of the door, there is a courtyard behind the house, there is a home in the heart, it is worthwhile to visit this trip, I hope that in the near future, you can come back to Calgary Brother Li B&B, talk about their lives again, no more words, can not express the sincere and sincere love in the heart, friends, you have come, Feel it, and it's worth the trip.

I’m giving this 4 stars based on the Oasis Waterpark and our time spent there. Without that, I would score the hotel as a 3 (3.5). The hotel room itself was pretty standard. 2 queen beds, clean enough except for a dirty vent in the bathroom and a pre-existing stain on the carpet (see photos.) The air conditioning unit in the room was incredibly noisy and made for a rough night sleep on night 1. On night 2, I opened the window to allow for some “street white noise” and this helped to lessen the noises made when the unit turned on and off. Room was clean, housekeeping staff friendly and prompt to make our room up after night 1. I will note that the shower pressure was minimal, which made washing shampoo out of the hair challenging. The Oasis Waterpark is great. We missed the bulk of the Labour Day weekend travellers and had hours here to ourselves. Waterpark staff were incredibly kind. They also stay busy! Some observations from the Waterpark: - The slides are cleaned daily, which is great. It does result in minimal downtime for one/both slides for a bit, but I can appreciate keeping them clean. - The rest of the Oasis was kept clean, with staff frequently spraying things down. - I lost count of how many times water quality was tested for all bodies of water, great work. - Water in the main pool was pleasant, warm in the toddler pool, and a bit chilly in the pool where the water slides dump you. (Not a bad thing as it encourages people to move along out of the way quickly.) - Hot tubs were definitely hot! - It notes no people under 16 in the hot tubs but children were in them with their parents (we did the same, kids needed to warm up after the slides.) I see no issue with this if times are kept short. - Dry sauna was closed for the duration - The water slides are great but safety rules must be observed. We saw two injuries and both times it was when people were not following posted rules (tandem rides, entering the slide before the previous rider was most of the way down, sliding headfirst.) We will stay again so that we can visit the Waterpark.

Really good location near the airport, restaurant and superstore, spacious family suite is highly recommended for kids. Wendy's for breakfast:)

This hotel not only met our expectations but surpassed them! All the staff were very welcoming, friendly and helpful. The guest room is well appointed with a very comfortable bed, fridge, microwave, kettle, coffee maker, large screen tv, comfortable chair, a desk area, and large windows with blackout drapes. Slippers and robe are thoughtfully provided. The bathroom has a marble like surround with walk in shower. The vanity area has a large top. Hairdryer and makeup mirror supplied. Water pressure is great and the toilet even has a bidet. The property has a charming outdoor garden/patio area. The pool temperature is warm. The hot tub temperature is great, but is a bit on the small side. There is a well equiped gym for guest use. This hotel is truly a gem!

The hotel check in and checkout staff at the front desk were great. Extended my check out as I had a late flight was very nice to have late checkout. The rooms are very clean and beds are very comfortable. A hotel shuttle service that was outstanding. Restaurant attached to hotel and dinner and breakfast were both very good. Recommend this hotel to anyone….nice a close to the airport.