Best Hotels near The Locked Room - Fairmount Dr., Calgary

Holiday Inn Express & Suites Calgary South-Macleod Trail S, an IHG Hotel Horrible stay at this hotel! (Dec 31st/Jan 1st 2023) If I could give it a ZERO star, I would. Don't waste your money on this horrible hotel. It should be demolished. My partner and I stayed at this hotel for 1 night on December 31st 2022. Check in was difficult at 4pm. They said they weren't sure if our room was ready, even though check in time starts at 3pm. We were the only people in the lobby at that time. We waited about 20 to 30 minutes for the staff to give us our room cards. Once we were in the elevator we saw a sign that said pool area is out of service until further notice. This was one of the main reasons for staying at this hotel. We couldn't use the hot tub, pool or water slide. We were very disappointed that no one told me when I called to make the reservation a month before or even when we checked in that afternoon to the hotel. Once we got to our room it looked nice until I opened the blinds to the window. There was thick black mold all over the window sill. Pictures provided. It was really gross! We then made our way over to the bathroom where we found more black mold in the shower stall and up the walls. The shower stall and the bathroom sink faucet wouldn't stop dripping. We called the front desk she said because it's a holiday weekend we are short staffed. No one did come to fix the problem. Walls are paper thin. We could hear people talking in the hallways and the TV in the room beside us. On the morning of January 1st 2023 we went downstairs for their hot breakfast to find only 2 apples and 3 muffins left. I asked the desk where the hot breakfast was as this was another reason for staying at this hotel. She said because it's a holiday no staff is here to prepare breakfast so this is what we have. Very disappointed we packed up our stuff and checked out. We asked to speak to the manager about a possible refund or a partial refund because they didn't inform us about the pool closure or the non-hot breakfast. (If we knew about this ahead of time we would have booked elsewhere) The lady at the desk gave us a hard time saying the manager was on a call and couldn't talk to us, then saying he won't be in the office till a later date. She offered us 1 small bottle of water for the inconvenience. After we got home my partner called the manager and left a voice-mail. It took over 2 weeks for them to actually connect on the phone. The manager of the hotel finally gave us a refund of $35 which was OK but we will never stay at this hotel again. I will also tell anyone and everyone I know not to stay here.

We really enjoyed our stay at the hotel it was excellent my kids had so much fun in the pool. The service in the pool was not that great the server was not so nice but everything else was good

For breakfast, there is milk cereal on the second floor, homemade waffles, yogurt and fruit-boiled egg bread snacks, and cold coffee. The best thing is the hot cereal! The bed in room 118 is two 1.5 beds, which is quite wide. There are 81 tram stops at the door of the hotel, and 15-20 minutes walk north to the largest mall in the south. There is also a small restaurant in front of the hotel. It is a motel so parking is possible.

This hotel is an older style and the decor, including the rooms, is very dated but our room was clean and the beds were comfortable. We had a room with two Queen beds, a microwave, bar fridge and a comfortable chair and, although the hotel was quite busy, it was quiet. A couple of negatives - the rug badly needed replacing as it was wrinkled, the in-room air conditioning/heater was extremely noisy and for those who rely on their electronics, there was only one USB charger. Check in and out was quick and easy and all staff we encountered were very friendly. The hotel is rather isolated in a mainly industrial area and there is virtually nothing within walking distance. I felt the rate we paid was on the high side, especially when looking at the normal rates advertised, however, the location was convenient for us as we had an appropriate nearby.

The hotel has a quirky layout comprising of two wings -- the Atrium and the Tower. We have stayed several times in the past and always seem to pick the wrong side to park. The first time we walked over on the sky bridge and meandered around until we found our room. This time we just drove across to the other parking lot -- much easier. Our room was comfortable, clean and quiet. Bottled waters were appreciated and we made good use of the coffee and tea making equipment as well as the storage in the empty fridge. Closet was small but as we were only staying the night it was not big deal. We chose the Delta for its south side location close by for a medical appointment and it worked out well for us.

Room was very clean and comfortable Staff very friendly enjoyed my stay very much Would recommend it to my friends and definitely stay here next time I am in Calgary didn’t eat at the restaurant but had coffee it was also very clean Thanks to the wonderful staff for everything

The location of the hotel is really convenient (I decided to choose after watching the comments of the netizens in front of me), the facilities are simple but there is still some. The breakfast supply is a bit ”simple”, plus the ”simple” reception at check-in, is the deficiency (a blemish!)

Excellent value for money. There is a swimming pool, breakfast. Breakfast is simple but very practical. The best choice for friends with low budget.

Our stay was wonderful. Nav checked us in and she was one of the most pleasant and personable front desk agents I’ve dealt with. Check-In was efficient and even had me signed up for IHG Rewards. The hotel was quiet while in the room (and hallway). Rooms were clean and made for a peaceful sleep. The pool was clean and all that is needed for the hotel. The gym had everything that was needed for travel and getting any sort of workout in.

Simon helped us book a room at the front desk in February and really helped us a lot when he helped us book a room with pets. I am sure the room we stayed in was just improved, even if we were with pets. We met Simon yesterday afternoon, he made our stay very convenient, we were very satisfied with our newly improved room, the room was very clean. The hotel provided us with dog food, ** snacks and dog bags. The hotel is very good! Simon is also great! We will definitely come back when we want to enjoy all the facilities.