Hotels in University of Calgary District, Calgary

Location is perfect just near to lRT station overall it was good but i use trip.com to book from my debit card and they confirm my booking but while i went there for check in the guy there told me i have to use my credit card for the deposit which I don’t have but i told i will pay cash for deposit and they can check room while we check out unfortunately he refused and said company policy only accept credit card which I don’t have and than i have to call my friend and use his credit card and signed authorisation from mail and sent other proof which took almost more than hour. Incase if I don’t have my friend with credit card they would have refuse me to check in and I would be sleeping on the street. The thing I don’t understand is why did they accept my booking while i use my debit card and why can’t they accept cash as deposit because not every traveler has credit card. It was very disappointing

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

This was really good! Safe location near the university with a bunch of other hotels. It’s clean with decent shower. Car parking is gated underground. Breakfast spread is above average! Recommended.

Things are just wore out. Hole in bathtub patched poorly with caulking, tub faucet dripped nonstop, shower curtain was stained, duvets on both beds were badly yellowed, no longer white, had stains & were torn in multiple places.

Very close to the subway station, with abundant food around, good front desk service, safe and convenient parking, rich American buffet breakfast, but the breakfast room is in the atrium, and guests on the first floor will feel a little noisy.

Satisfied with the service from this hotel they change and re-arrange the room every day even without requesting it. Breakfast was good as well and you will never see an empty display from the buffet room. Highly recommended this place.

Average value for money, commensurate with the price paid. The room has many patches, the bedding is very worn, and there are no hangers for clothes, only a dresser. The breakfast is adequate.

The room was clean, and I was not expecting to get such a nice and beautiful room to spend the night. It was beyond my expectation. Value for money. That's the main reason I trust Trip.com for all my bookings.

The room is very large and very good, you can make some simple meals in the room, convenient to save the Chinese stomach. It is very cost-effective in Canada. It is basically located in the city center. It is very convenient to walk or take a car to the business district. Breakfast is very good, there is free coffee and hot water, the service is also very good, if you go early in the morning, you will also help you pack breakfast. There are some tramps around, but it should be fine not to go out too late at night. In short, it is very good. I will stay here next time in Calgary.

Close to the center of downtown. However it is recommended not to go outside during late night.