Canadas Best Value Inn Chinook Station

Canadas Best Value Inn Chinook Station Reviews

Canadas Best Value Inn Chinook Station

5307 Macleod Trail SW, Calgary, Alberta, T2H 0J3, CanadaView Hotel Details
Canadas Best Value Inn Chinook Station
Canadas Best Value Inn Chinook StationCanadas Best Value Inn Chinook StationCanadas Best Value Inn Chinook Station
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1 night

Canadas Best Value Inn Chinook Station Guest Reviews

2.3/5
38 review
Verified reviews
Location2.4
Amenities2.2
Service2.3
Cleanliness2.2
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All reviews(38)
Positive reviews(5)
Reviews with photos/video(5)
Negative reviews(33)
Nigel Belle
Queen Room-Non-Smoking
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 12, 2024
Canadas Best Value Inn Calgary Chinook Station has the following amenities inside the single queen bedroom: 1 single key card, best if it was (2) 2 small ref 3 window type aircon 4 hot water for coffee 5 hot water shower 6 hair blower 7 clothes iron & ironing board 8 handwash 9 small shampoo (2) 10 small soap (2) 11 small lotion, just one 12 big towels (2) 13 medium towels (2) 14 small towel (1) this has to be (2) 15 small electric fan  16 hangers (3) 17 NO SMOKING room1 18 wifi is inside the room only 18 wifi is inside the room only In my experience, the card key failed to open the entrance door but it was replaced at the reception office. I felt safe to be in the second floor due to the entrance door that nobody can enter but the guests with the card key. I was looking for bedroom slippers but they had none.
Lovesophia
Queen Room-Non-Smoking
Stayed in Jul 2024
Solo travelers
1 review
2.7/5
Posted on Jul 28, 2024
It has bad smell
Delger
2 Queen Beds Room, Non-Smoking
Stayed in Aug 2024
Family
10 review
1.2/5
Posted on Aug 25, 2024
Unprofessional service
Guest User
2 Queen Beds Room, Non-Smoking
Stayed in Jul 2024
Family
3 review
3.0/5
Posted on Jul 28, 2024
The location is excellent, travel is convenient, the front desk service is fine, the price is cheap, but the hotel is old, as if it were from the last century, it's just a big coach inn, and the guests coming in and out are all... I won't stay at this hotel again next time!
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Vladyslav
Queen Room-Non-Smoking
Stayed in Feb 2024
Travel with friends
24 review
1.0/5
Posted on May 4, 2024
Old dirty rooms, unreasonably large deposit, suspicious neighbors, do not recommend
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Colinzn
Two Queen Suite
Stayed in Aug 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Excellent value for money
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Guest User
1 Queen Bed Non Smoking
Stayed in Jul 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Check-in was completed very quickly, efficient and relatively clean.
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yoounseul
Two Queen Room
Stayed in Oct 2021
Other
2 review
1.7/5
Posted on Mar 19, 2022
I was really disappointed when I went there knowing that the name of the Best Value Chain was a bit fuzzy.. If possible, please use another hotel..
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Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 11, 2024
Hello I spend the weekend at your Hotel on McCloud trail and i am not pleased with my stay. First of all when i tried to book through your website it kept taking me to booking .com. This made things difficult. I wanted to book through the hotel directly. After trying a few times i decided to call and make reservations. I did not get any confirmation email. When i arrived I asked to be upgraded to a 2 queen room but was only moved to the lower level, which was fine but i wanted 2 queens. Now, second of all the room was small and terribly arranged .I had to move the wardrobe just so i could see the TV. But it didn’t matter. I couldn’t see the screen from bed because the tv was so small. Now my 3rd complaint is what really got me. The bugs. Flys,Cockroaches and all sorts of critters. I also didn’t get housekeeping .After 2 days of asking for Pillows i finally got 2. But for towels, Toilet paper and soap etc. i had to chase housekeeping down to get it. They only came once and they left a wet and dirty floor. I almost wiped out it was so wet. There were no services. I made my own bed. In the following pictures you will see why i had a problem with this room. Btw privacy would have been nice. Being on the ground floor i would have liked my curtains to fully close. Getting in the room was difficult. Because there are now windows in the outer door and no lights it was hard to see the room door to swipe my card. So, with all that said i would like to politely ask you for a refund. This was not a peaceful or restful stay. Neighbours upstairs were loud . I could go on and on. The ball is in your court now.
6/18
Response from Property: Thank you so much for your feedback. We're sorry to hear about any disappointment in our accommodations during your visit, and our team will be sure to look into all your comments further. For all billing inquiries, please reach out to us offline so that we may better assist you. We hope to hear from you soon.
GrandTour64403409217
Stayed in Sep 2024
Family
1.0/5
Posted on Sep 23, 2024
I had the worst ever experience at this place. Booked over the phone with a 3rd party company, got a really good deal and i used my credit card and got a reservation number 3 days before arriving at the hotel. Arrived at the hotel the day I was scheduled to check in to only be told that my credit card, the same one i used to book the room with over the phone, was not an acceptable payment card because they referred to it as a pre paid and not legitimate to be used at their hotel. I have used this card at many 5 star hotels and many other places with no issues but it is not good enough at this 2 star place? I had no other credit card to pay for my reservation with so i left. I went down the road to the super 8 and booked a room no problem!! The next day I looked at my bank account to find that Canada's Best Value Inn on MacLeod trail had charged me for the room anyway?! So let me understand this, my card was not good enough to be used to check in and get an actual room but was good enough to be stolen from to pay for the room I never got to stay in anyway??? Avoid this hotel. Fraudulent activity at its finest there. The Better Business Bureau have been contacted on this matter. I would recommend anyone who has been burned by this hotel to report this to the BBB as soon as possible.
Response from Property: We're sorry to hear about the experience that you described, as this is not a normal experience for us. For all billing inquiries, please consider reaching out to the third-party site you booked with, as they will be the best ones to assist you. We hope you will consider giving us another chance soon.
Guest User
Stayed in Sep 2024
Solo travelers
1.0/5
Posted on Sep 13, 2024
checked in late - 11 pm right as the desk clerk was getting off shift room 222 Wednesday august 10 unpacked my car then went for a walk to get some pop and chocolate bars at the shell station 4 blocks away returned, turned on the tv and pulled back the bed covers shocked to see blood stain on the bedsheet obviously housekeeping did not change the sheets called down to the desk to be moved to another room they said there was no other room available they offered a fresh sheet but had no housekeeper available to install could have left but it was too much trouble to find another place at that time of night and they do not give refunds for cancellations! they promised to notate the problem and have it corrected the next day while I was out when I checked at breakfast the day staff were unaware of the problem poor communication!!!
Guest User
Stayed in Sep 2024
Solo travelers
1.0/5
Posted on Sep 13, 2024
Horrible place ran by horrible people. Tried to check in at 5am. Was told room was $60 until 10 am. I told them I would take it for 2 nights. They told me to come back at 11 am because my rate could double. I had just spent the night in the emergency hospital to be turned away exhausted by these horrible people.
Safari23401105646
Stayed in Sep 2024
Solo travelers
1.0/5
Posted on Sep 11, 2024
The pillow smelt of head sweat and the room was very small and unorganized with the shower at the head of the bed. The office smell like curry and mold, and I was greeted by a very rude receptionist who apparently totally disliked white people as she kept referring to me as that white guy, I think the best review I could give to this establishment is for future customers to move on and go down the street to the next motel. You pay a little bit more, but the service is usually a lot better than at this one.
Response from Property: Thank you for your feedback. We deeply apologize for the state of the accommodations and the service you experienced. We take these matters very seriously, and our team will be notified and act accordingly. Please know that we always welcome guests regardless of race, religion, creed, or sexual orientation. We will look into your comments further to ensure we are providing quality service in the future.
Adventurer510341
Stayed in Aug 2024
Family
1.0/5
Posted on Aug 15, 2024
Worst hotel and services I saw in my lifetime. Not toilet tissue papers, body lotion in the room, you need to ask, even after asking not received body lotion. Dirty, Dirty and blackish beds, bed sheets, comforters, not daily housekeeping, so loud from other rooms, windows don't have proper curtains for privacy, some portion left open so any one can see into your room while walking on the lobby. Booked 3 night, was thinking it is cheaper but wasn't. 180 per night. and they are saying economical hotel. Forgot to checkout as was in impression that I have 4 nights booking, huge penalty for late check out, asked to stay, they told penalty + 180 $ per nigh. I got Holiday Inn by $ 115/night, excellent rooms and services. Even worst behaviour....... DON'T stay any time!!!!!!
Response from Property: We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the accommodations, amenities, and service that you received during your visit. Our team is dedicated to improving for the future, so we'll be sure to look into all of your comments internally and make changes where necessary. We hope you will consider giving us another chance soon; we're confident that we can impress you and change your perception.
Marshall H
Stayed in Jul 2024
Travel with friends
1.0/5
Posted on Jul 11, 2024
Hotel staff were verry rude and started screaming at my dad pritty much as soon as we stepped in the door. I was there for a week as everyone else was booked in the area. After I checked out they charged me 59.00 for a stain on the sheets that was already there. The towels and bedding are old and stained up. The place.has an unpleasant smell when you walk in. Walls are paper thin and you can hear when someone closes a door. If you want to get no sleep and charged for there maintenance this is the place for you. Another wise stay as far away as you can.
Response from Property: Dear Marshall, Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements, especially regarding our accommodations and the comfort we strive to provide. We wish you well and hope you'll consider giving us another try someday.