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HAMPTON INN BY HILTON CALEXICO

HAMPTON INN BY HILTON CALEXICO

4.1/515 Reviews
The worst hotel stay I have had in years! The hotel is being renovated inside and out. They should have reduced rates but charged us $219.00 for one night plus a $50 deposit. I checked with the credit card company but the deposit had not been credited by the time I got home about 6 hours later. The clerk told me the credit was being returned while I was at the front desk getting the receipt. My wife and I checked in about 1:30 PM on a Friday but we couldn't get in the room because the carpet was drying. We left our luggage with the desk clerk and went on to do our business in Mexicali. About 6:30 PM we returned, retrieved our luggage and went to the room. The door was wide open and an industrial fan was sitting on the carpet. I took it back to the front desk and verified that the key cards worked. We crashed about 7:00 PM due to a long drive and busy day. The next morning we got up about 6:00 AM, got dressed and hurried to the breakfast room expecting to get fueled for the return drive. The room was locked. The front desk clerk said they weren't serving breakfast but they could offer us coffee and fruit or croissants or cold cereal. This should have been mentioned at check in. Not at all what we were expecting and there was no place to sit down. If we went back to the room there were two desks but only one chair which we found in the bathroom when we got to the room the night before. If you sit in the chair at a desk there is not space for someone to pass between the chair and the bed. Disgusted we left and had to pay for breakfast at a nearby Denny's. I will never stay at this place again! You can get a better room in San Diego for about $150 with an excellent breakfast. Why this backwater border town charges what they do I don't understand.

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