Best Hotels in Calenzano, Italy

I made a booking and payment through the application Booking.com for a night. Upon checking-in, the lady on the front desk told me that there is no reservation under my name. I showed her the copy of the payment I did and the email of confirmation I received. After 10 minutes of checking their system, she apologized and told me there was something wrong with their computer. I should have read well all the reviews and not just looked at the 4 ⭐ label this hotel have because the establishment is already old. There was even a leak on the lobby where the staff just put a couple of white towels. When we entered our rooms and bathrooms, we did not expect them to be in such conditions. The hotel definitely needs proper maintenance. The walls are dirty and stained. Along the corridor the paint and the cabinets are old. The ceiling of the bathroom has bars, but you can see the rust/mold accumulated. When we went to the bar for the breakfast (which was also included in my booking), the server told me that we do not have the breakfast included. I was about to go to the front desk when the same lady apologized and told me that yes we can do the buffet. We paid very low for one night that is why we were not expecting much from the said buffet..croissant and coffee to heaten our tummies will do good. The good side we noticed is with regards to the staff. They all seem of the same age (nearly 60s). It is possible that they've been working in the hotel for many years meaning the management is good..just need to pay some attention to the maintenance of their establishment. Thank you!

Hotel First is situated near the town of Calenzano, Tuscany. It is a 25 minute train ride from Florence. The hotel is a 10 minute walk from the train station, get the Patagione stop not the Calenzano stop or you will be a 30 minute walk from the hotel. Trains are hourly until around 6pm, but not all trains stop there. The hotel bedrooms were very spacious and clean, beds weren't particularly comfortable, but ok. The biggest complaint I had was that they have hung the curtains about 30cm back from the actual window, and whilst looking straight on this is fine, when in bed there is a HUGE gap between the window and the wall which results in you being woken at 5am when the sunlight hits the room. The other issue is that the ground floor rooms do smell quite strongly of cigarette smoke, even though the hotel rooms are all non-smoking, not sure if this is a legacy issue, or whether some people were having crafty cigarettes but it was really noticeable. Hotel breakfast had a lot of choice and we dined twice in the restaurant in the evening which we found to be very good and reasonably priced for a hotel. Hotel staff were very friendly and helpful and understanding of my poor Italian. They nearly all spoke excellent English, which made things easier for us.

The reception Staff were particularly good. The room was OK. We decided to eat in the `Restaurant`. The Waitress was not really interested. We waited and waited for just the menu to arrive. We ordered our food which came relatively quickly, the soup that was listed did not resemble any soup we have ever experienced. The ice cream which I could not eat was disgusting. The Waitress had disappeared we could not discus this issue at all. Having travelled nearly 600 kilometers that day in the heat, we could not wait because we were so tired. In the morning when we went to settle the bill, we found it had already been taken and the Receptionist did not want to understand and offered us two beers, small compensation.

Very spacious , excellent welcome and immediately available. Good and abundant breakfast. Excellent location, literally near the motorway, a comfortable street!! . A quite spacious room. The full comfort bathroom. The water of the shower was not very stable, it continued to change the temperature continuously, from warm to cold and cold to warm, you were more disputed with water than doing the shower.

Clean hotel, helpful staff, interiors are art deco. Restaurant decor is traditional modern with delicious offerings. Buffet breakfast is good. Would return to stay here again if I come back to Prato. Wifi is a bit slow at night unfortunately when everyone is in hotel.

Chiamo l'hotel nel giorno 21 maggio chiedo informazioni e prenoto una stanza ,richiamo l'hotel per la conferma mi dicono prenotato e che il costo era di 45 euro a notte e di venire in hotel entro le 22 per il check in . Li richiamo il giorno del check in per dirlo che alle 22 ero in hotel ,mi risponde l'operatore con veemenza ,arroganza e maleducazione e mi dice che non risulta nessuna prenotazione mi riattacca il telefono ,al che io richiamo l'hotel toscana dopo pochi minuti per chiedere spiegazioni (visto che la prenotazione era stata effettuata e che l'operatore mi aveva detto dettagli quali prezzo tipo di stanza e orario check in ) nel l'ultima chiamata mi risponde sempre il solito operatore al che gli ridico della mia prenotazione con tutti i dettagli ,sapete lui cosa fa ? Mi riattacca il telefono in faccia assurdo..... Chiudo dicendo a tutte le persone che vedranno questa recensione di non prenotare mai in questo albergo . Chiudo scrivendo una parola e solo una . VERGOGNA ...........

Check in was not good. Despite pre-paid the room, at check in they wanted to charge me again and worst of all at the room rate was double what I have booked. They only accepted I have prepaid when I managed to produce the evidence (print out of my booking). Eventually I was told they had mistaken me with another customer with the same name. It was very uncomfortable experience. But to be fair, during the rest of my stay, the staffs were all very friendly.

Decent hotel with plenty of space by European standards. Perfect for business travelers but a little too far away from anything for vacation travelers. Being located in a business park, there really isn't anything to see or do within walking distance. We stayed here as part of a bus tour and it made a good home base for several days as we toured the area.

Not up to the standard of a 4 star hotel, 3 stars the highest Self-driving is quite convenient, and the free parking lot is great. There are quite a lot of breakfasts, as well as Chinese steamed dumplings and spring rolls. The front desk is very warm

We have been in charge of this hotel during a stay in Prato and having commitments in the area. Typical structure for short stops, not very cheap from my point of view, as the structure is quite date, the mail of our room to close it was needed to push the rooms with force, cleaning the rooms at the best. Positive notes: Receptionist, large free parking, good mattress, good air conditioning in the room, even though objectively a little noise winds, but with fatigue you overcome noise. Notes negative; breakfast at 5 euros seems to me too much, when other reception facilities include it in the cost of the room, the close shower door (at least in our room), if a customer is ”often” doubt that he can enter, And as I said before, it cleans a little superficial. A hotel without praise and no fame.