RVHotels Broquetas Spa Termal

Centrally located with easy access to attractions, offering a serene environment. Staff is friendly and attentive, with special commendation for Estefania's exceptional service and care during a massage session.

Very disappointing experience I have booked this hotel for a week thinking it was in Barcelona, however it turned out to be a small village in Spain, 40mins away from the airport. Luckily I booked it as full board. Upon arriving the staff were helpful and quick to check us in. We went straight to lunch and the sardine and the cod meals we had were raw. I wasn't sure whether this was intentional or lack of skill as I have just arrived in the hotel&country. We were then offered coffee. We went to the room and there was NO Facilities in the room. A simple kettle, sugar, tea bags/coffee sachet would be minimal however there was NOTHING,similarily in the bathroom except clean towels. We came down for dinner and it was another awful experience. The hotel had a spa facility, initially I was told that the spa was part of my package but then upon enquiring there is a fee of €38 for the sauna, indoor pool and everything else for 1hr use. On the same night I decided to stay another night and leave the hotel because we literally just had the facility of the room and the food (full board). The following day it was the same menu as the day before, so I asked if it was the same chef, which it wasn't, so I ordered another dish and the food came out outstanding, again I was offered a hot drink. In the evening there was new senior waiter, I ordered my food and after I asked for coffee. He asked me to pay. When asked reception they said ONLY WATER is free, coffee and Tea aren't. That made me more determined to leave.

A very nice hotel and pleasant experience. Clean room and tastefully furnished hotel with a historical touch. Great outdoor pool!