Guest User
July 5, 2024
Disappointing Experience The hotel initially looked nice and seemed like a good place for our stay. However, our experience turned out to be quite disappointing. On the first night, we were seated in a very claustrophobic area filled with toddlers for dinner. This was because it was the designated section for children, but our son, who is over 15, was accompanying us. The food quality was also very poor, which added to our dissatisfaction. The next day, we requested to have our dinner at a table outside, as the weather was lovely, or at least in a more pleasant area where we could enjoy our holiday meal. Unfortunately, the waiter told us that we could not change our table because it was our "dedicated table" and no other place was possible. I expressed my frustration, saying I couldn’t imagine spending my evening in such an unpleasant and annoying corner, but the response remained a firm no. Ultimately, I informed them that we would go out for dinner elsewhere, to which they simply replied, "Yes, that is your choice." So, we ended up dining outside the hotel and decided to continue doing so for the rest of our stay. It's truly a sad story. The money we spent on this hotel did not match the quality of service we received. We expected much better and would not recommend this hotel based on our experience.