Hotel Club Cala Romani

Beautiful place to stay, our children payed for our holiday as a gift for our 30th anniversary, the hotel was spotless there was constant cleaning inside and out. The food was delicious and something different every night. The pools were clean. The staff were wonderful especially Bethany who we had a few conversations with, thank you for your attention. Hopefully we will return.

Staff are all polite and welcoming. If you are lucky enough to grab a drink from a server named Pedro, he is infectious with his attitude to everyone. We have had a great time here, yes the food is a little repetitive but there is always something to eat even for fussy eaters. The rooms are standard for a 3* hotel, cleaned daily and decent enough for you to sleep in. The pool is refreshing when you get cooking under the sun, no complaints really. You get what you expect from a 3* place. Also, very close to the local town, 5 minute walk away from the front door.

For the price you pay for this hotel it's worth it. food was not the best but you can always find something to eat. We went out a few nights Bethany on reception was amzing so helpful and always happy. 1 ero for a cup which is refundable. soft drinks you can help yourself just queue up alcohol drinks

Avoid! Reception staff not at all friendly! Had to pay for a token for a cup so 1 drink each at a time and were told we would get a refund when returning tokens but reception refused to give us our money back....thieves! Room walls may as well not be there as can hear everything in other rooms/corridor. Toilet wouldn't flush properly and shower kept going boiling hot to cold. No kettle facility in room. Food OK I suppose a variety. Bar and restaurant staff very friendly. Had to pay €20 for a TV remote, which we did get back but only 2 English channels (I know you don't go on holiday to watch TV but nice to relax after a long day in the sun). Positive - Room cleaned daily and have aircon.

First of all, we were greeted by the most wonderful and lovely reception staff. There was this young lady Bethany, we got to Club Cala Romani Friday 10th of May at about 7pm-ish. And Bethany was Supremely Excellent. She was 💯 % a 5 🌟 in Her Customer Service. I've done 20 years in the Restaurant Business and another 20 some odd years in jobs requiring Excellent Customer Service. So I am always extra Grateful to be served with the Calibre of the Outstanding All Around Excellence that Bethany Eminated. My Hat goes off to Her. Kind Regards, Wade Y Read

I will start off with the issues we had with the hotel, mainly the reception staff. For a start, the check in experience was a nigh**are- the staff looked at us blanky as if it was a strange request the whole process took around 20 minutes, with nothing explained to us. We were told 30 euro hotel tax and handed the card machine which was very rude, as well as the strange drink system not being explained at all. The second issue we had was the fact we went and asked for some hand soap as it hadn't been provided we were told there was a body wash and that they didn't do hand soap?. we thought this was strange as surely most guests were walking around with dirty hands unless they went out to buy it themselves, considering there was a pandemic only a few years ago this was extremely worrying. Check out was a whole other nigh**are in itself, with huge queues due to reception being seemingly confused by the check out process. We asked if they knew how getting our transfer works, and a huge wad of paper was thrown in front of us telling us to look for ourselves. This paperwork contained hundreds of guests personal information, their name, their transfer company, dates travelling, which is a huge data protection issue. We couldn't find our transfer info and so were told to contact easy jet as we wouldn't be picked up. Luckily, they had made another error and it turned up anyway. Lastly, you will be lied to by staff, a couple asked for a plug while we were at the reception and they were told they do not have plugs for the bath due to water shortages in Majorca because it doesn't rain?. However we pointed out we had been given one and knew others that had one and it wasn't a problem. After hearing this, the lady slammed her hands on the desk and got the guests a plug - clearly not happy about it. The only saving grace reception have is a blonde Irish lady who is lovely, saying hello to every guest and sorting a problem out no bother. Overall, everything else was what we expected for the price we paid, with the entertainment team being amazing, cleaners working hard to make sure we had clean rooms every day and the chefs constantly putting out fresh food.

Great hotel , all inclusive , tip top cleanliness, bedroom, pool area, dining area, snacks bar area, pool great, ten minute walk to lovely beach , lifts to floors, food good tho very restrictive and repetitive. Annoyed at the fact that WiFi is an extra cost , and if u have more than one device they charge u for each one , charge for TV remote,which is refundable . Clean towels everyday. Toilets clean . Queues can be big for drinks , but service is quick .lots for kids if u have them . I will definitely return 👍😀😍

Just back from our 2nd visit and it was just as impressive as last time. We’ve had a wonderful time. The hotel staff go out their way to help (Bethany) on reception is an absolute asset to the hotel, so helpful to everyone. It’s a lovely family hotel with plenty of activities going on for little ones. Food for the little ones could be improved we did struggle with our 1 year old grandson, and the upkeep of the rooms wasn’t as good as our last stay, but apart from that I wouldn’t hesitate to book again it certainly didn’t spoil it at all

fantastic holiday bar staff really great animation team got everyone involved pool is amazing rooms clean and functional food nice and hot snack bar always filled the gap all i. alm gray holiday. Aliax at the bat is the best also AJ great cocktails x