HSM Canarios Park

All inclusive 10 day holiday. Good value for money. Food was fine especially lunch with paella on offer daily. Pools were good especially the kids splash pool. Life guards at 2 main pools. Entertainment team were fun for adults and kids and work very hard to make sure people enjoy their holiday. Location is a bit of a let down as nothing near by although the hotel provides a complimentary 8 seater bus to take you to beach and back but be aware driver will pack as many of you as possible. This is a family hotel and was let down by noise from other rooms all along the floor, rooms above and below. We had a horrible experience on our 1st night when family next door were fighting and hitting kids. Reported to reception who sent security but they were not removed so next day we asked to be moved and was allocated a room on floor above, still noisy but at least no fights. Personally we would not re visit this hotel due to noise and location but it has some great staff

After reading some bad reviews prior to going we were starting to get concerned about what we were letting ourselves in for at this hotel. The only thing that we found which we would say is a negative was the noise levels - the walls are paper thin so you could hear a pin drop. We had no trouble finding something to eat everyday. Experienced no sickness or infestations as described in the reviews. Didn’t have ice but we did brush with tap water ect… The local town is about a 15 minute walk- there are lots of shops and back streets to walk around, Bars and restaurants. Porto Cristo - local bus ride there. Was nice to get out and do something but max couple hours or so. Overall a lovely holiday and would recommend

room was very clean, cleaners in daily. staff all very friendly especially the barmen Juan in particular was so lovely. The food was plentiful and hot perhaps a bit repetitive but for a 3 staff hotel you can’t complain. Shop hotel very expensive. You can hear everything between rooms just to be aware. Don't think it’s the place for couples without kids as I’d say it’s 95% families with young children. The staff could be stricter on the adults only pool as often there was nowhere quiet to relax. Always got a sun lounger. A suggestion also to have a small area in the dining room for adults only would have been nice. The entertainment was ok. I think for a budget friendly holiday with a young family it would be perfect but as a childless couple I would probably look elsewhere.

Hotel is nice and rooms are nice and clean, staff friendly, few things to do with kids but could be more. Food is constant but very repetitive and boring, not enough variety for kids. Overall experience ok but when you’re all inclusive the food is the very disappointing

We went end of april beginning of May the hotel was nice and clean but what let it down was the advertisement on there website saying it had all sorts of things for kids to do but when we got here all it had was a little splash pool and a quiet pool in the hotel bit. They also did a mini disco which started at 8.30 in the evening and lasted 30 mins for the kids then it was bingo and main entertainment at 10pm,they also said there was more entertainment for the kids during the day but again false advertisement we had to make our own fun for our 2 year old. The food in the restaurant was okay but repetitive but u did not starve always something to eat,the restaurant was clean and always stocked, the room was always clean and tidy as the maids always came to make your bed in morning and gave you fresh towels. You do have to get a mini bus to beach but it could be bigger as it only holds 9 people which is inconvenient if travelling in a big group. You can walk into town but its a 20 min walk but don't go back way as its bumpy and alot of stairs so pushchairs are a no go overall staff were really helpful but it is only a 3* so don't expect anything more.

Good hotel. The food was nice and almost constant throughout the day. The hotel was nice and clean and the staff was friendly. There are not any shops or bars nearby to walk to so I would come back here again but for only 4/5 nights solely to sunbathe and relax.

Same food on every night, complained to staff regarding cleaners coming into the room and money went missing. I’ve been here before this and it didn’t happen, nothing could be done as “cleaner” has been working for 15 years in the hotel staff where not taking this into consideration. No heaters in the pools for babies this is every pool on site. Staff very rude, to replace your “ all inclusive cups” charge £10 euro will not be coming back here again.

The hotel was lovely and clean. Staff very friendly. Found the food to be abit repetitive though for both adults and children. Wasn't a lot of choice for children more so very hit and miss. We had to go out a few times just so that our grandchildren had something different to eat. Restaurant was clean.

The biggest catfish going: Firstly, I apologise if you genuinely enjoyed staying here, maybe I’m snobby? I’ll accept that title today. We weren’t obviously expecting 5* but we did pay £500 each for the package for 4 nights so it was hardly cheap. We arrived on a Monday afternoon, after a 1.5hr transfer on a bus with screaming kids (never again, private transfer all the way) we were peckish. We headed to the room first, which in all fairness was clean and ok, a little dated but exactly as expected for the cost. The balconies are very close together but not a huge big deal. Only one pillow and the classic euro sheets only, no duvet. Aircon is included and decent, if you want to watch TV or use the safe you have to go pay extra at reception. The shower had very good pressure, too much maybe, I nearly lost a n*pple at one point. We also were left fighting for our lives battling the shower curtain that was clingier than your Nan’s toy poodle. The walls are paper thin, we could clearly hear a couple having a barney 2 doors down where a bloke was calling a lady a horrible c**t multiple times, that was nice. We managed to sleep ok except for being woken at 3-4am by our neighbour being violently sick which we could hear very clearly through the walls. It gave you that panicked feeling when you wake up to hear one of your pets hacking up on the bed, it certainly felt that close. We then headed down to check out the snack bar… this is when our main concern kicked in. Unlabelled stale grim looking food. Miscellaneous meat bathing in a swamp that I wouldn’t feed to my dog, soggy chips and tasteless sausages. We ate some chips as we needed some food. The place has the feel of a prison canteen. Dinner wasn’t much better. More selection but most a little questionable, grey looking burgers being cooked in view and tasted vile. At least food was labelled this time. We survived on salad and chips and some fruit. They do treat you to real glasses (thimbles) for soft drinks at meal times though which was a real upgrade from our plastic kiddy cups described below. We then headed to the bar to collect our cup (The only cup to be used for the whole holiday, rinsed out and reused, fair enough but I prefer my wine in a wine glass. Usually prefer a choice of wine too rather than just white, red, rosé.) When the barman picked up our cups he picked up 3 and dropped one and tried to kick it up into is hand, failed, kicked it around the floor; he then picked it up and put it back on the shelf. The bar drinks were ok, machine made cocktails, beer and wine on tap, standard soft drinks. No real beef with this given all inclusivity. The entertainment in the evening wasn’t really to our taste, classic Butlins style, but if that’s your thing maybe you’ll enjoy!? After this we immediately started looking for alternative accommodation. It was too late in the day to escape tonight so we had to wait and escape tomorrow. Luckily we managed to find somewhere and are for