Hilton Goa Resort

Hospitality and Service: The hotel is highly praised for its exceptional hospitality and service, with staff frequently going above and beyond to provide personalized and attentive care.(based on 3 reviews)

Recently stayed at the Hilton Goa and had a pleasant yet inconsistent experience. The room itself was excellent - very spacious with a large king bed, beautiful furnishings, and sparkling clean bathrooms. The location was also ideal.The breakfast spread was nice. However, the swimming pool was a major disappointment. There seemed to be an overabundance of chlorine or other chemicals in the water that made it uncomfortable to swim in. My eyes stung badly after just a few minutes in the pool … it was basically unusable throughout my stay which was unfortunate.Also there is scope of improvement in the healthclub as well! The hotel staff were courteous and professional but lacked some warmth and hospitality I would expect from a high-end resort. I wouldn't call them rude by any means, but they stuck strictly to business with little smiling or engaging conversation. I was hoping for staff that went the extra mile to create a more welcoming environment. Overall, the Hilton Goa has a lot going for it in terms of room and location. They need to address the pool chemical imbalance and inject more hospitality into their service to excel as a premier 5* hotel. The foundation is there but some tweaks could make this a truly worldclass hotel dest.Thanks

This resort was an awesome experience, comfort rooms with comfortable beds. The pool experience was also quite delightful. The staff was super friendly and went above and beyond to make our visit feel special! The breakfast buffet was also a highlight of the stay, wonderful cooks and wonderful food! But what stood out the most was our waitress every morning, her name is Vila. She is so nice and a wonderful person! Hilton is very lucky to have her. She made our stay memorable for ever.