Guest User
January 31, 2023
Hotel Zenit Calahorra , We have stayed here a few times in the last couple of years whilst going to Santander for a ferry home, usually ok apart from all rooms needing upgrade and they are small but it has been convenient for us. This time was awful very rude staff at the bar totally ignored me, in the end I shouted for service after around 7 mins of waiting for the barman he just kept glancing at me ( no-one else wanted serving) refurb in bar going on looks pretty poor workmanship nothing quite finished. The room was dirty ,scraped marked walls and when I turned light on the whole electrics went off sparks coming out of socket, The small stand up bath had cigarette burns on it and the toilet had some contraption fitted around the bowl, making it awkward to sit on the seat, only 1 sheet on the bed with with blankets in wardrobe and 1 pillow each. When I got out of bed and opened the curtain in the morning there was somebody looking towards me out of their window directly opposite about 8 feet away. Room was very small I had to move the chair into bath as I could not get around bed . The noise from bar below went on all night couldn't sleep eventually got up more tired than when I went for bed which is no good before a long drive . NEVER AGAIN WILL WE GO TO THIS HOTEL ITS DEPRESSINGLY AWFUL LOUD AND VERY RUDE STAFF. I DONT KNOW WHY THEY ARE REFURBISHING THE BAR AREA IT SHOULD BE THE AWFUL BEDROOMS.